FABRICSMART™ CLOTHES WASHER WA8560P model INSTALLATION GUIDE / USER GUIDE NZ AU
CONTENTS Safety and warnings Installation instructions Before your first wash 4 6 12 Safety features 13 Control panel 14 Wash cycles 16 Eco Active™ wash 17 Wash preparation 18 Getting started quickly 21 Wash options 23 Customising a wash cycle 28 Changing pre-set options 30 Caring for your washer 37 Before you call for service 40 Fault codes 42 Troubleshooting 43 Manufacturer’s warranty 48 Customer care 50 Registration To register your product visit our website: fisherpaykel.
SAFETY AND WARNINGS ! WARNING! Electrical Shock Hazard Failure to follow this advice may result in electrical shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. READ AND SAVE THIS GUIDE When using your clothes washer, follow basic precautions, including the following: General This product has been designed for personal, family or household use.
SAFETY AND WARNINGS MODEL CODE MAX CAPACITY* (KG) WA8560P 8.5 *Capacity refers to the maximum dry weight of items the washer can wash at any one time. Maximum capacity may differ by market and their standards. z z z z Do not overload your washing machine beyond its rated capacity. Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so. Do not wash curtains in this washer, as sunlight makes them brittle and they may disintegrate during washing.
INSTALLATION INSTRUCTIONS Accessories Check if you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. z z 2 x inlet hose(s) 1 x hose guide Unpacking To ensure the best performance from your new washer please follow the instructions below. Removing the packaging 1 Remove the outer packaging. 2 Tilt the washer backwards and walk it off the base packer one foot at a time (ensure the lid is still taped down).
INSTALLATION INSTRUCTIONS Product and minimum clearance dimensions I H A D A B C F G FRONT VIEW PROFILE VIEW PRODUCT DIMENSIONS A Overall height of product † (to highest point on console) E MM 1045 – 1075 B Overall width of product 600 C Overall depth of product 600 D Height of product to top of lid closed * 950 – 980 E Height of product to top of lid open * 1350 – 1385 Standpipe height 850 – 1200 MINIMUM CLEARANCES MM F Minimum cavity width 640 G Minimum depth clearance (includin
INSTALLATION INSTRUCTIONS Levelling instructions It is IMPORTANT to level the washer to ensure good spin performance. A level is provided with your washer. The washer is level when the bubble sits in the centre, within the two lines. Your washer is equipped with self-locking feet at the front to ensure they do not move once you have levelled your washer. Move the washer using the top corners, do not push the centre front of the washer.
INSTALLATION INSTRUCTIONS Water supply Inlet hoses Failure to adhere to the following instructions may result in a flood and damage to property: Straight (tap) end Elbow (machine) end Inlet hose ends 1 Connect the straight ends of the inlet hoses to the taps (there are washers fitted in both ends). Connect the red connector hose to Hot, and the white connector hose to Cold. 2 Connect the elbow ends of the inlet hoses to the corresponding washer inlet valves.
INSTALLATION INSTRUCTIONS Draining Pull hose through guide Flex hose guide apart Standpipe 850 – 1200 mm Placing the drain hose in a standpipe or tub: 1 Carefully pull the drain hose out from the back of the washer by pulling the exposed part of the hose downward and outward. (20 mm) maximum 2 To guide the drain hose over the tub or standpipe the hose guide MUST be fitted to the drain hose. 3 Place the drain hose in the tub or standpipe. Do not fit the hose to a drain spigot.
INSTALLATION INSTRUCTIONS Completing your installation z z z Turn on the water and check all hose connections for leaks. Make sure there are no kinks in the hoses. Check the hose connections for leaks again after 24 hours. Uncoil power cord, remove and discard the plastic pin cover, and plug into wall socket. Connect the appliance to an earthed outlet protected by a fuse of suitable capacity. Installation test cycle Your washer must be correctly installed before use.
BEFORE YOUR FIRST WASH Check you have done everything you need to before you start your first wash: Has the base space packer been removed? Is the drain hose threaded through the hose guide ‘U bend’ (with no more than 20mm extended) and hooked into your standpipe or tub, or attached to a spigot? Is the hot hose connected to the hot valve marked ‘H’? Is the cold hose connected to the cold valve marked ‘C’? Have the taps been turned on? Is the washer correctly levelled, feet are extended and cabinet corners a
SAFETY FEATURES Lid lock The lid of your FabricSmart™ washer is locked for some parts of the wash cycle, ensuring safety for you and your family while it is operating. The LID LOCKED light (above the button) is illuminated when the lid lock is activated, letting you know at a glance if you can open the lid or not. To unlock the lid at any time during the cycle touch . If the lid is left open, your FabricSmart™ washer will be unable to lock the lid, and the cycle will be halted.
CONTROL PANEL !2 4 1 2 3 5 6 7 8 9 !0 !1 !3 1 POWER Press to turn the washer ON/OFF. 2 Keylock Touch for two seconds to disable all buttons on the display panel, except POWER button. This prevents accidental button presses. 3 Wash cycles Select your desired wash cycle by turning the SmartTouch™ Control Dial. The wash cycle icons will illuminate as you turn the dial showing which cycle is selected (refer to the ‘Wash cycles’ section).
CONTROL PANEL Time to go Your FabricSmart™ washer will display how many minutes a wash cycle has remaining, so that you can tell at a glance when your washing will be finished. Once you have selected your wash cycle and options, the time the wash cycle will take to complete will be displayed. Please be aware that actual cycle times may vary as they are influenced by a number of factors, eg the flow rate of your water supply, the load size and cycle selection.
WASH CYCLES Wash cycle guide Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. WASH TIME (MIN) WASH ACTION WASH TEMP RINSE MAX SPIN SPEED (RPM) For normally soiled everyday cotton loads, eg t-shirts, shorts, shirts. 11 Regular Warm/ Cold Spray/ Deep rinse 1100 Recommended cycle for heavily soiled durable garments, eg tea towels, children’s clothes.
ECO ACTIVE™ WASH Your FabricSmart™ washer uses a dual-action wash to give excellent wash performance whilst taking great care of your clothes. We call this the Eco Active™ wash. The two parts to the Eco Active™ wash are explained below: Detergent activating wash (front-loader type wash) For both ‘Eco Active™, On’ and ‘Eco Active™, Off’ selections, your FabricSmart™ washer fills the bowl at the selected temperature with just enough water so that your clothes are 100% saturated.
WASH PREPARATION Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water.
WASH PREPARATION Selecting the right detergent z z z We recommend using domestic laundry detergent. Use powder or liquid detergent for Top Loader machines. When washing wool items, remember to use a detergent specifically recommended for woollens. Soap flakes or granulated soap powders should not be used in your washer. How much detergent Follow the instructions on the detergent packet as a guide to the correct amount of detergent to use.
WASH PREPARATION How the fabric softener is dispensed The fabric softener goes into the dispenser cup on the top of the agitator. During the rinse the machine spins to release the fabric softener, delivering it down the agitator stem as the machine fills for the final deep rinse. If fabric softener is not added to the washer correctly, it may contribute to ‘scrud’ (described below). Note: The BULKY cycle, QUICK cycle and ECO option are not designed to be used with fabric softener.
GETTING STARTED QUICKLY The buttons require only a gentle touch to activate. 1 Touch washer. to activate your FabricSmart™ 2 Select your desired wash cycle by turning the SmartTouch™ Control Dial. The wash cycle icons will illuminate as you turn the dial showing which cycle is selected, refer to the WASH CYCLES section. 3 Choose your wash options, eg you may want a WARM wash temperature and a SLOW spin, refer to the WASH OPTIONS section. 4 Touch to start the cycle.
GETTING STARTED QUICKLY For best fabric and colour care, remove your clothes as soon as the cycle has finished. 5 Use KEYLOCK to lock the buttons on the display, preventing them from being activated accidently. 6 DELAY START allows you to delay the start of your wash by 5 mins up to 18 hours, refer to the WASH OPTIONS section. If you wish to stop your FabricSmart™ washer press . During a spray rinse or spin, there will be a slight delay while the bowl slows to a stop and the lid is unlocked.
WASH OPTIONS Water Level Auto water level Your washer has the ability to automatically select the most efficient water level for the load. Place your clothes in the washer. 1 Select the wash cycle (and select AUTO water level if not automatically selected). 2 Touch . The washer will automatically fill to the correct water level for the load, for both phases of the wash. When washing an unusual load, eg large bulky garments, items or pillows, we recommend you select the ‘Bulky’ cycle.
WASH OPTIONS Wash Temp FabricSmart™ washer offers 5 wash temperatures, and an additional setting, ‘Controlled Cold’. The wash temperature selected is used in the detergent activating wash (except for the SPORTS cycle – refer to the ‘Eco Active™ wash’ section). If Eco Active™ is ‘On’ the temperature will be colder for the second part of the wash. When Eco Active™ ‘Off’ is selected, the bowl will fill with the wash temperature selected.
WASH OPTIONS Options Note: in some instances it is possible to select multiple options on one cycle. Stain Treatment If you have stains in your wash load you can add a number of short soaks to the wash to help remove these by selecting the STAIN TREATMENT option. Soak The SOAK option provides a two hour soak during the middle of the wash phase of the cycle. The washer will then complete the rest of the cycle. During SOAK, the washer will agitate for a few seconds every minute.
WASH OPTIONS Eco Rinse Use the ECO RINSE option to save water. The ECO RINSE option uses a spray rinse which has been specially designed to use at least 25% less water than a traditional rinse. Use this option when you want to use less detergent and less water. However, if you have low water pressure or sensitive skin it is better to use a traditional rinse. The ECO RINSE option has not been designed to be used with fabric softener, as it does not have a deep rinse to dispense the softener correctly.
WASH OPTIONS Washing bulky items Forcing large items into the washer may result in them being damaged during washing. Make sure there is enough room in the washer for items to move when being washed. z Use the specially designed BULKY cycle. Some items float up during the wash (eg duvets/ doonas, water-proof and water-resistant items and pillows). If they sit too high they may touch stationary parts of the washer during agitate or spin.
CUSTOMISING A WASH CYCLE To customise a cycle You can program your FabricSmart™ washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the REGULAR cycle to default to a WARM wash or set HEAVY cycle to include a SOAK. 1 Touch . 2 Turn the dial to select the wash cycle you wish to customise, eg REGULAR. 3 Touch and hold the button of the option you want to customise, eg WASH TEMP for 3 seconds.
CUSTOMISING A WASH CYCLE 5 Touch to store your customised cycle. A long beep will sound to confirm that your changes have been saved.. To change your customised wash cycle simply repeat these steps.
CHANGING PRE-SET OPTIONS ICON DEFAULT Wash Temp Heavy Wash Temp OOB Recovery Wash Temp Wash Temp OOB Recovery Delicate EOC Beeps OOB Recovery OOB Recovery EOC Beeps EOC Beeps Factory Reset Wool EOC Beeps Factory Reset Factory Reset FactoryEasy Reset Iron CUSTOMISED FUNCTION Wash Temp OOB Recovery EOC Beeps Factory Reset Option Adjustment mode After using your washer a number of times you may want to fine tune some of the options to suit your wash needs.
et CHANGING PRE-SET OPTIONS Adjusting your options Wash Temp Enter the Option Adjustment mode. (refer to the OPTION ADJUSTMENT MODE for instructions) OOB Recovery 1 EOC Beeps Factory Reset 2 The diagram shows how the wash cycle icons relate to the pre-set options you can change. It also shows what will be displayed when you first enter Option Adjustment mode. Options you can change are accessible using the HEAVY, DELICATE, WOOL and EASY IRON cycles only.
CHANGING PRE-SET OPTIONS 2 Select the wash temperature you want to adjust, eg WARM, by touching the WASH TEMP button. The digital display screen shows the current setting. 3 Touch the MORE or LESS button to increase or decrease to the desired temperature. Each increment is equal to approximately 1°C. Controlled Cold If your incoming cold water temperature is very low you will get a less effective wash.
CHANGING PRE-SET OPTIONS 2 Select COLD wash temperature by touching the WASH TEMP button (if not already selected). 3 The digital display shows the temperature adjustment possible. The default setting is , ie the temperature of the incoming water from the supply for cold water. Touch the MORE button until is displayed. Your washer will now control the cold temperature to approximately 20°C.
CHANGING PRE-SET OPTIONS Out of balance recovery routine When your washer is spinning it can sense if the wash load is out of balance. If an out of balance load is detected, the washer will stop and re-try spinning one more time. If it still senses an unbalanced load there are two options the washer can take. Automatic recovery OFF (default setting) Your washer will stop, beep, and show in three phases on the display screen. You must redistribute the load more evenly yourself.
t CHANGING PRE-SET OPTIONS End of cycle beeps The beeps signalling the end of the cycle can be increased or decreased. The default setting is 5 beeps. To modify the number of beeps sounding at the end of the cycle: Wash Temp OOB Recovery 1 EOC Beeps Enter Option Adjustment mode (refer to the OPTION ADJUSTMENT MODE for instructions). Factory Reset Select the WOOL cycle. Touch the MORE or LESS button to increase or decrease the number of beeps, or for no beeps to sound at the end of the cycle.
CHANGING PRE-SET OPTIONS Factory reset You can reset your washer to the default settings it left the factory with. To reset your washer to its factory settings: Wash Temp OOB Recovery 1 y Reset Enter Option Adjustment mode (refer to the OPTION ADJUSTMENT MODE for instructions). Factory Reset Select the EASY IRON cycle. very eeps EOC Beeps 2 The display will show . Touch and hold for 3 seconds to reset your washer to its factory settings. to exit if you do not wish to reset Touch your washer.
CARING FOR YOUR WASHER When you have finished using your washer z z Turn off the taps to prevent the chance of flooding should a hose burst. Turn off the power at the wall. Cleaning your FabricSmart™ washer Before you start cleaning your FabricSmart™ washer, ensure that it is disconnected from the power (ie unplug the washer from the power point). z z z z Clean the surfaces of your washer with a soft damp cloth only and wipe dry.
CARING FOR YOUR WASHER 2 NEED IMAGE 3 Touch to turn your machine on and select the BOWL CLEAN cycle. to start the cycle, refer to the Touch ‘Wash cycles’ for cycle details. Products that might damage your washer z z z Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control panel, and components of your washer. Be careful when washing garments stained with solvents as they are flammable.
CARING FOR YOUR WASHER Saving water, energy and the environment Water efficient washing machines will save you money, but it is also worth thinking about energy use, recycling water and the environment. Some options to consider are: z z z z z z z z Turn the washer off at the wall when not in use. Turn off the taps when not in use. Wash full loads rather than several smaller loads. Use the AUTO water level option/function. Use the ‘Eco Active™’ wash and Eco Rinse option/functions.
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to. Check this chart before you call for service. PROBLEM The washer is not getting any hot water. DISPLAYED AS WHAT TO DO Hot water supply is not hot enough to maintain the wash temperature you have selected.
BEFORE YOU CALL FOR SERVICE PROBLEM The washer is out of balance. DISPLAYED AS WHAT TO DO Wash load is out of balance. Ensure the washer is stationary. Manually redistribute the load. Check the washer is level (refer to ‘Levelling instructions’). The washer has too many suds. The washer has a suds build-up (too much detergent may have been used for the amount of soil in the load). Wait for suds to dissolve (about 20 min). Rinse clothes using a deep rinse.
FAULT CODES When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer will automatically enter this mode if a fault occurs. The fault code will be displayed as a number on the digital display. To stop the sound, touch any button and perform the following steps: 1 2 3 4 5 Turn your washer off at the power point. Wait 1 minute and turn it back on. Remove your wash load. Perform a RINSE cycle.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician. Operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer not turning on. Power not switched on at the wall. Switch the power off at the wall and wait 60 seconds before turning power on again. Household power supply not working.
TROUBLESHOOTING Operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer is continually going out of balance. Washer may not be level. Check the washer is level and does not rock in any direction, refer to ‘Levelling instructions’. Too much water for the load Ensure an appropriate water level is selected for the load size (or select ‘Auto’ water level). Refer to ‘Changing pre-set options’ to change the out of balance recovery mode.
TROUBLESHOOTING Wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Wash cycle time longer than usual. If water pressure is low, cycle time will increase due to longer fill times. Ensure that inlet hose filters are not blocked. The out of balance automatic recovery setting may be selected (ie Automatic Recovery is ON). Refer to ‘Changing pre-set options’. Wash cycle time is approximate and may be affected by a number of factors. Refer to ‘Wash cycles’. Small amount of water in bowl at end of cycle.
TROUBLESHOOTING Wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Poor soil removal. Wash cycle selected not suited to soil level in load. Are you using the most appropriate wash cycle for the amount of dirt? Warm wash water is too cold. Refer to ‘Wash cycles’. Not enough detergent for load size or amount of soil. Refer to the detergent package for the manufacturer’s recommended dosage. White clothes are better washed separately.
TROUBLESHOOTING Wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Detergent residue Overloading the washer. Try reducing your load size. Incorrect detergent dosage. Try using less detergent. Some detergents need to be pre dissolved before being added to the washer. Check the detergent instructions. Cold ambient temperatures, cold washes and/or short agitation times may not allow the detergent to dissolve properly. Try pre-dissolving the detergent before adding it to the washer.
MANUFACTURER’S WARRANTY You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.
MANUFACTURER’S WARRANTY a Fisher & Paykel trained and supported service technician or the selling dealer. G Pick-up and delivery. H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area. Nothing in this Manufacturer’s Warranty is intended to, nor limits, any rights you may have under law to recover the costs of inspecting or returning the goods to us.
CUSTOMER CARE Before you call for service or assistance: Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your User guide to ensure: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ at the back of the book.
CUSTOMER CARE Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com Complete and keep for safe reference: Model Serial No.
FISHERPAYKEL.COM © Fisher & Paykel Appliances 2021. All rights reserved. The models shown in this guide may not be available in all markets and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.