Installation Guide

44
TROUBLESHOOTING
Operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer is continually
going out of balance.
Washer may not be level. Check the washer is level and does
not rock in any direction, refer to
‘Levelling instructions’.
Too much water for the load Ensure an appropriate water level is
selected for the load size (or select ‘Auto’
water level).
Refer to ‘Changing pre-set options’ to
change the out of balance recovery mode.
Towels causing out
of balance
Heavy, wet towels have become
unevenly distributed.
Try washing a mixture of large towels and
smaller towels.
Reduce the size of your load with a
minimum of two towels to balance
the bowl.
Too much or too little
water when filling on
auto water level.
The washer needs to determine
the correct water level for
the load.
Refer to the ‘Wash options’ section for
more information.
Some loads do not suit ‘Auto’
water level, egpillows.
Manually select the most appropriate water
level for the load.
Wash water
temperature is
not warm.
The unique high efficiency wash
system uses two wash phases.
The second phase may be
cooler than the first to minimise
energy use.
This is normal and will not affect
wash performance.
Too many soap suds. Incorrect detergent dosage. Try using a little less detergent, especially if
garments are only lightly soiled.
Washer is
making noises.
Banging.
Load is out of balance. Press
and
redistribute the load.
Other noises. Refer to the ‘Caring for your washer’
section.
Small puddle
coming from under
the washer.
The water level is too high for
the amount of clothes and has
caused excessive splashing.
Select a lower water level.
Large bulky garments (egpillows,
duvet) can cause splashing.
Wash on the
BULKY cycle.