FRONT LOADING CLOTHES WASHER WH1060P model INSTALLATION GUIDE / USER GUIDE NZ AU
CONTENTS Introduction 3 Safety and warnings 4 Installation instructions 5 Before your first wash 13 Safety features 14 Control panel 15 Detergent and softener dispenser 17 Getting started quickly 18 Wash cycles 19 Wash preparation 20 Customising wash cycle 23 Caring for your washer 26 Before you call for service 29 Fault codes 31 Troubleshooting 32 Manufacturer’s Warranty 37 Customer Care 39 IMPORTANT! SAVE THESE INSTRUCTIONS The models shown in this User guide may not be
INTRODUCTION Welcome Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years. At Fisher & Paykel, we aim to provide innovative products that are simple to use, ergonomic and environment-friendly. Your washer has numerous wash cycles and options so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care.
SAFETY AND WARNINGS ! WARNING! Electric Shock Hazard If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. Failure to do so may result in death or electrical shock.
INSTALLATION INSTRUCTIONS Accessories ●● ●● ●● ●● ●● ●● Please check if you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. 2 x Inlet hose(s) 1 x Inlet valve cap 1 x Drain hose guide 1 x Installation guide and User guide 1 x Spanner 1 x Installation leaflet (attached to the top of the washer) Unpacking To ensure the best performance from your new washer please follow the instructions below.
INSTALLATION INSTRUCTIONS 3 Detach the drain hose from the plastic clasp, and remove the clasps on the side of the transit braces. Removing the drain hose 4 Remove the 12 transit brace screws from the left and right sides, and near the centre of top and bottom braces (refer to C). 5 Remove the braces (refer to D). Keep the braces and screws for future use.
INSTALLATION INSTRUCTIONS Product dimensions C E D A B FRONT VIEW Wall TOP VIEW PRODUCT DIMENSIONS A Overall height of product mm 850 B Overall width of product 600 C Overall depth of product (including dial and door when closed) 665 D Depth with door open E Minimum door clearance to adjacent wall 1110 340 Standpipe height min. 800 – 1200 MAXIMUM CAPACITY kg 10 Note: the exact height of your washer is dependent on how far the feet are extended from the base of the machine.
INSTALLATION INSTRUCTIONS Location IMPORTANT! Install the machine on a solid and level floor surface ensuring it has at least 20mm clearance on each side. The washer must not be installed on any soft or textured floor coverings (eg carpet, rugs). Note: This machine must not be installed and operated on a plinth. Levelling the machine 1 2 3 4 It is IMPORTANT to level the machine to ensure good spin performance, and to minimise noise, vibrations and wear and tear on the washer.
INSTALLATION INSTRUCTIONS If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature remains within safe limits. Hot ‘N’ Safe Valves available are: RMC TVA 50HF RMC TVA 75HFS Adjustable between 35°C – 55°C RMC TVA 50HP For instantaneous gas hot water supply ●● ●● Water supply requirements: Inlet water pressure: Maximum 1MPa (150psi), Minimum 30kPa (4.
INSTALLATION INSTRUCTIONS Draining Placing the drain hose in a stand pipe or tub 1 To guide the drain hose over the tub or IMPORTANT! ●● ●● If the drain hose is placed on the ground or if the standpipe or tub is less than 800mm high, the washing machine will continuously drain while being filled (siphon). Regularly check that your standpipe or tub is free from lint or other obstructions, which may affect how your machine works or may cause flooding.
INSTALLATION INSTRUCTIONS Electrical connection 1 This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply. 2 Release the power cord (transit bolts must be removed). 3 Remove and discard the plastic pin cover and plug into a wall socket. 4 Connect the appliance to an earthed outlet protected by a fuse of suitable capacity. ●● ●● Check the power cord for damage and make sure it is not squashed or twisted when installing the washer.
INSTALLATION INSTRUCTIONS Completing the installation Installation test cycle IMPORTANT! Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning properly prior to use. We recommend to do an initial manual wash with a half dose of detergent. 1 Turn your washer on by pressing the ‘POWER’ button. 2 Select the ‘Quick’ or ‘Super Quick’ cycle. Ensure the drum is empty and the door closed. button. The machine will start to fill.
BEFORE YOUR FIRST WASH Before you start, mark ( ) accordingly if you have gone through the checklist below: 1 Have the packaging and transit bolts been removed? 2 Is the drain hose threaded through the hose guide ‘U bend’ (with no more than 20mm extended) and hooked into your standpipe or tub, or attached to a spigot? 3 Is the hot water hose connected to the hot valve (colour-coded orange)? 4 Is the cold water hose connected to the cold valve (colour-coded grey)? 5 Have the taps been turned on? 6 Is
SAFETY FEATURES Door lock The door of your washer will lock once you touch and will stay locked until the machine beeps at the end of the cycle, ensuring safety for you and your family while your machine is operating. Unlocking the door during the cycle You can open the door to add or remove items during the wash simply by touching the button.
CONTROL PANEL 1 2 4 3 !2 5 6 7 8 9 !0 !1 !3 1 POWER Press to turn the washer ON/OFF. 2 Keylock Touch to disable all buttons on the display panel, except ‘POWER’ button. This prevents accidental button presses. 3 SmartTouch™ Control Dial Rotate to select your desired wash cycle. 4 Digital display screen Shows the following: ●● ●● ●● 5 Progress lights ‘Time to go’ - the remaining time in the cycle that is currently running. Delayed start time of wash cycle.
CONTROL PANEL Time to Go ‘Time to go’ shows approximately the time remaining of the cycle you are currently running. This allows the user to get a glance of when washing will be done. The overall cycle time can vary depending on several factors, such as water flow rate, water pressure (whether hot water is used from tap or water is heated by an internal heater), load size, cycle and option selections. Other issues can also increase the cycle time, eg out of balance, oversudsing.
DETERGENT AND SOFTENER DISPENSER The washer has 2 main wash compartments for liquid and powdered detergents, a fabric softener compartment, and a pre wash compartment for liquid or powdered detergent. ●● ●● ●● ●● MAIN WASH liquid detergent compartment (A) Stores liquid detergent that mixes with water flushed into the compartment as the machine is filled. MAIN WASH powdered detergent compartment (B) Stores powdered detergent that mixes with water flushed into the compartment as the machine is filled.
GETTING STARTED QUICKLY 1 Sort your wash load carefully. Separate white/light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. ●● Refer to ‘Sorting your load’ (page 20). Load your clothes individually into the wash drum. Close the door. ●● Refer to ‘Door lock’ (page 14) for correct locking and unlocking of the door. Press ‘POWER’ to activate your washer. Select your wash cycle by turning the SmartTouch™ Control Dial.
WASH CYCLES Wash cycle guide Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR DESCRIPTION Everyday Normally or lightly soiled everyday items eg towels, sheets, sweatshirts, t-shirts. A faster cycle designed for mixed loads with normal soiling. Cottons* Normally soiled everyday cotton loads, eg whites.
WASH PREPARATION Sorting your load Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water.
WASH PREPARATION Loading Your washer will be more efficient when washing larger loads, so try to collect enough items to loosely fill the drum when the items are dry. Refer to ‘Wash cycle guide’ (page 19) for the recommended maximum load size of wash cycles. IMPORTANT! ●● ●● Do not overload your washing machine beyond its rated capacity. Please do not under any circumstances wash an electric blanket in your washer unless the care label specifically states it is safe to do so.
WASH PREPARATION Adding fabric softener ●● ●● If you wish to use fabric softener, place it in the compartment labelled ‘FABRIC SOFTENER’. The washer will automatically flush the fabric softener during the rinse part of the cycle. Use it sparingly. Measure it carefully and do not use more than 25ml (1/2 cap). Some thicker varieties may need diluting. IMPORTANT! ●● ●● ●● ●● ●● Fabric softener should not be used if you have selected the ‘Quick’ or ‘Super Quick’ cycles.
CUSTOMISING WASH CYCLE Delay start The ‘Delay Start’ option enables you to delay the start of the wash cycle from between 5 minutes and 12 hours. Times you can select are 5 min, 15 min, 30 min, 1 hour, then hourly up to 12 hours. This can be useful to time your washing to finish when you arrive home from work, or to start once you have finished in the shower. Some stain removers also require you to spray them on then leave for several minutes, before washing.
CUSTOMISING WASH CYCLE Spin Speed ●● Touch the ‘Spin Speed’ button repeatedly to select among four spin speeds (500 rpm, 800 rpm, 1000 rpm and 1200 rpm), plus an additional ‘No Spin’ option. –– Select ‘No Spin’ to end the cycle after the rinse to remove items you wish to drip dry. The washer will complete the spins within the wash and rinse portions of cycle; only the final spin will not be completed.
CUSTOMISING WASH CYCLE Options ●● Touch the ‘Options’ button repeatedly to select between ‘Wrinkle Free’ and ‘Eco’. Wrinkle Free We recommend you remove the clothes from the washer immediately after the completion of the cycle to minimise wrinkling and creasing of items and to prevent dye run. However, if you will not be present at the end of the wash you can select ‘Wrinkle Free’.
CARING FOR YOUR WASHER When you have finished using your washer ●● ●● ●● Unplug the machine from the power socket. Wipe around the door and in the rubber gasket to remove any remaining water and foreign matter. Turn off the taps to prevent the chance of flooding should a hose burst. Cleaning your washer Before you start cleaning your washer, ensure that it is disconnected from the power (ie unplug the machine from the power socket).
CARING FOR YOUR WASHER Cleaning the inside of your washer It is important that you regularly clean the inside of your washer using the ‘Drum Clean’ cycle. After 100 cycles the icon will flash every time you turn your washer on to remind you to do this. If your washer starts to smell this is a sign that you should complete a ‘Drum Clean’ cycle. We recommend that you do not have any items in the washer when you run this cycle.
CARING FOR YOUR WASHER Cleaning the pump filter The pump has a filter to trap foreign objects that enter the washer along with clothing. The pump filter can be accessed from the front of the washer. This should be cleaned out approximately once a month. To clean the filter: 1 Turn the power off and unplug the machine. 2 Use a coin to open the filter cover. Place the edge 3 4 5 6 7 of the coin into the slot and tilt upwards whilst levering the cover open.
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of diagnosing a number of its own problems. In most cases, your washer will sound a continuous series of beeps and display a code when it has a problem that you can correct yourself. All control panel lights will turn off and the code will be displayed to inform you what the problem is. To stop the beeps, press any button on the control panel. Do not try to continue washing once you stop the noise.
BEFORE YOU CALL FOR SERVICE USER WARNINGS AND DESCRIPTIONS Too many suds WHAT TO DO Machine will stop and flash while waiting for suds to dissipate. The machine will not beep during this time. When the suds have dissipated the machine will automatically restart. If a suds event has occurred during a cycle the machine will also display this warning at the end of the cycle, to alert you that this has occurred. This may help to explain any reduction in performance.
FAULT CODES When you hear a series of beeps continuously, all the lights on the control panel are turned off and a number appears on the display display, a fault has occurred. The washer will automatically enter this mode if a fault occurs. The fault code will be displayed as followed by a number on the digital display. To stop the sound, touch any button and perform the following steps: 1 2 3 4 5 6 7 Turn your machine off at the power point. Wait one minute and turn it back on.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician. Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer not turning on. Power not switched on at the wall. Switch the power on at the wall. Then press ‘POWER’. Household power supply not working.
TROUBLESHOOTING Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer drains while filling. Drain hose too low. Ensure the height of the drain hose is at least 800mm from the floor level (refer to page 10). Drain hose sitting in water. Clear the drain. Drain hose blocked. Clear the drain hose. Pump filter blocked. Clear the pump filter (refer to page 28). Drain hose higher than 1200 mm above floor level. Lower the level of the drain hose (refer to page 10).
TROUBLESHOOTING Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Cycle time longer than usual/Inaccurate time reading/ Adjustment of time remaining during cycle. Cycle time is approximate. Cycle time may be influenced by a number of factors (refer to page 16). Low water pressure or flow rate. Ensure that inlet hose filters are not blocked. Out of balance or oversudsing. Recovery from out of balance or oversudsing will extend cycle time (refer to page 29-30). Washing a large load.
TROUBLESHOOTING Solving wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Creasing. Washer overloaded. Do not overload washer. Incorrect cycle for load type. Use the ‘Easy Iron’ or ‘Handwash’ cycle for creasable items. Spin speed too fast. Select a slower spin speed. Wet clothes left in washer or laundry basket. Laundry left sitting wet is more likely to crease. If not removing clothes from washer immediately at end of cycle, select the ‘Wrinkle Free’ option.
TROUBLESHOOTING Solving wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Dye transfer. Coloured items not washed separately from white/light coloured items. Remember to separate whites and colours. New or non-colourfast items not washed separately. Wash non-colourfast items separately and select ‘Cold’ wash temperature. Wet items have been left sitting for too long.
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within TWO YEARS of the date of purchase.
MANUFACTURER’S WARRANTY F Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel trained and supported service technician or the selling dealer. G Pick-up and delivery. H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area.
CUSTOMER CARE Before you call for service or assistance... Check the things you can do yourself. Refer to your User guide and check: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ sections at the back of the book.
CUSTOMER CARE Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com Complete and keep for safe reference: Model Serial No.
FISHERPAYKEL.COM © Fisher & Paykel Appliances 2018. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available. NZ AU 430040A 04.
