FRONT LOADER WASHING MACHINE WH1160F2 USER GUIDE NZ AU
CONTENTS Safety and warnings 5 Safety features 7 Control panel 9 Wash cycles 14 ActiveIntelligence™ 16 Detergent and softener Wash preparation 17 20 Getting started quickly 22 Wash cycle options 24 Customising a wash cycle 27 Washer settings 32 Caring for your washer 34 Before you call for service 39 Fault codes 40 Troubleshooting 41 Manufacturer’s warranty 46 Customer care 48 Registration To register your product visit our website: fisherpaykel.
SAFETY AND WARNINGS ! WARNING! Electric Shock Hazard Failure to follow this advice may result in electric shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture.
SAFETY AND WARNINGS z z z z z Read and follow the detergent manufacturer’s instructions carefully. Instructions on how to use the detergent will be clearly indicated on the pack. Remember to store your detergents out of the reach of children. Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so. Do not wash curtains in this washer, as sunlight makes them brittle and they may disintegrate during washing.
SAFETY FEATURES Keylock KEYLOCK can be used to lock the buttons on your washer when not in use. This will avoid accidental button pushes. Refer to ‘Control panel’ for more information. Add a Garment The ADD A GARMENT button can be used to interrupt the cycle to add or remove a garment at any time during the wash part of the cycle (provided the wash temperature selected is lower than 60°C). Water in the washer will be drained to a level where the door can be opened, if necessary.
SAFETY FEATURES Opening the door during a power failure Do not attempt to do this if the water level in the washer is above the bottom of the door. If there is a power failure during a wash cycle your washer will stop and the door will remain locked. 1 Locate the pump filter cover at the bottom right of your washer. 2 Place a coin or key in the slot and tilt it upwards to lever the cover open. 3 Pull the door release tab down from the ring. Use a screwdriver tip, pen or key to get a good grip.
CONTROL PANEL 1 2 3 4 78 5 6 !3 9 !0 !1 !2 1 Power Press to turn the washer ON/OFF. 2 Keylock Press to disable all buttons on the control panel, except the POWER button. This prevents accidental button presses. 3 SmartTouch™ Rotate to select your desired wash cycle. Control Dial 4 Digital display screen z !4 Red LED illuminates to indicate the selected wash cycle. Shows the following: z z z z z Wash cycle icons and information based on dial selection.
CONTROL PANEL Add a Garment Enables you to add or remove items during the wash stage of the cycle, under certain conditions. 1 Press ADD A GARMENT, wait until you hear the door unlock. 2 Press . Open the door and add or remove items. Close the door and press to restart the cycle. Keylock To turn KEYLOCK ON or OFF when the washer is powered on: Press for three seconds. When activated, the is illuminated.
CONTROL PANEL If KEYLOCK is ON and you want to pause your washer: To pause your washer at any time during the cycle, press and hold for three seconds then press . If KEYLOCK is ON and you want to power OFF your washer at any time: Press POWER .
WIFI CONNECTION & REMOTE MODE Your appliance can be connected to your home wireless network and operated remotely using the app. Getting started z z z Ensure your home WiFi network is turned on. You will be given step by step guidance on both your appliance and mobile device. It may take up to 10 minutes to connect your appliance. On your mobile device: 1 Download the app from www.fisherpaykel.com/connect 2 Register and create an account. 3 Add your appliance and set up the WiFi connection.
WIFI CONNECTION & REMOTE MODE Enabling remote mode 1 2 Press and hold Remote enabled Remote enabled for three seconds. REMOTE ENABLED will appear in the display screen. REMOTE MODE is now enabled. Certain functions of your washer can now be accessed via the app. For safety reasons, when REMOTE MODE is enabled the washer door will be locked. To open the door disable REMOTE MODE.
WASH CYCLES Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE MAX.
WASH CYCLES MAX.
ACTIVEINTELLIGENCE™ Your washer has ACTIVEINTELLIGENCE™ technology that optimises the wash cycle to clean your laundry more effectively and efficiently. ACTIVEINTELLIGENCE™ technology allows the washer to: z z z Sense both the size and soil level of your wash load. Dispense the right dose of detergent for each load. Determine the length of wash time best suited to individual wash loads.
DETERGENT AND SOFTENER Detergent Your washer requires low-sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder or liquid and is labelled front loading, low suds, high efficiency or HE. Using top loader detergent in your front loader washer may lead to excessive suds formation, which will lengthen the cycle time as the washer waits for the suds to dissolve.
DETERGENT AND SOFTENER Fabric softener The washer will automatically flush the fabric softener during the rinse part of the cycle. If you wish to use fabric softener we recommend: z z z If you fill beyond the MAX mark, the fabric softener will be dispensed into the drum prematurely and contribute to a waxy built-up. Fabric softener cannot be selected on SNEAKERS, STEAM REFRESH, SILK or the QUICK 15 cycles. The amount of softener dispensed depends on load size.
DETERGENT AND SOFTENER Manual Dose Liquid or powder detergent can be used for MANUAL DOSE. Where a detergent for a certain fabric and/or cycle is recommended, MANUAL DOSE is the default setting (eg SILK, WOOL, DRUM CLEAN). When MANUAL DOSE is selected ACTIVEINTELLIGENCE™ is disabled. If using Manual Dose MANUAL DOSE can dispense powder or liquid detergent for washing.
WASH PREPARATION Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water. The care label will advise on how the garment should be washed.
WASH PREPARATION ITEMS/WASH REQUIREMENTS SUGGESTED CYCLE AND OPTIONS SUGGESTED TEMPERATURE Towels Cottons – Towels, 1400 or 1100 rpm spin 30°C or 40°C Sheets, pillowcases Everyday - Everyday, 1400 or 1100 rpm spin 30°C or 40°C Bulky items – doonas, duvets, sleeping bags Bedding – Bulky 30°C or 40°C Shirts, pants, other creasables Easy Iron, 800 rpm 30°C or 40°C Woollens Wool, 500 rpm 30°C or 40°C Delicate garments – blouses & dresses Delicates – Delicate 30°C Extra delicate fabrics like
GETTING STARTED QUICKLY 1 Press POWER to activate your washer. Select your desired wash cycle by turning the cycle dial. A red LED will illuminate as you turn the dial showing which cycle is selected. 2 The screen will display the information specific to the selected cycle. To select a sub-cycle use ADJUST to scroll through the cycles.
GETTING STARTED QUICKLY 5 Select your desired detergent/softener dosing mode by pressing AUTO DOSE. Open the detergent drawer. 6 Fill the liquid dispenser compartment, or if using MANUAL dispensing, add detergent to the manual dispensing compartment. Only add detergent to the MANUAL dispensing compartment when using MANUAL dispensing. 7 Press to start the cycle. The washer will start to fill with water and select the correct wash action for your load.
WASH CYCLE OPTIONS All wash cycles default to the recommended settings for that cycle based on the average expected load to be washed. You can adjust and customise the wash options to create your desired cycle. Options Active Intelligence ON ACTIVEINTELLIGENCE™ This technology allows the washer to: Sense both the size and soil level of your wash load. Dispense the right dose of detergent for each load. z Determine the length of wash time best suited to individual wash loads.
WASH CYCLE OPTIONS Options Rinse+ OFF RINSE+ Your load will undergo an extra rinse to remove any residual detergent or soil. z z z z Use RINSE+ if you have a particularly dirty load, or you have sensitive skin and wish to give your clothes an extra rinse. RINSE+ is always COLD Not available on ACTIVEINTELLIGENCE™ cycles. To use turn ACTIVEINTELLIGENCE™ OFF.
WASH CYCLE OPTIONS To change a wash cycle option Options Active Intelligence Options Options ON Options Active Active Active Intelligence Intelligence Intelligence ON ON ON 1 Press OPTIONS , the screen will show the default option ACTIVEINTELLIGENCE™. Options Soil Level Options NORMAL Options Options Soil Level Soil Soil Level Level NORMAL NORMAL NORMAL 2 Press ADJUST other options.
CUSTOMISING A WASH CYCLE Delay Start You can delay the start of the wash cycle between 15 minutes and 12 hours. This can be useful to time your washing to finish when you arrive home from work, or to start once you have finished in the shower. Everyday 55min Start Everyday in 8hrs 55min 1 Start in 8hrs Press the ADJUST button to increase the delay time, and button to decrease the time, or turn DELAY START off. Press 2 to confirm your selection.
CUSTOMISING A WASH CYCLE Wash Temp Your washer has five wash temperatures (COLD, 30°C, 40°C, 60°C and 90°C). Some temperatures are not available on some cycles as a safeguard for your clothes (eg temperatures above 40°C on the DELICATE cycle). The washer will fill with both hot and cold water (if possible) to achieve the selected wash temperature. If required, ie for cold supply or cold connection only, the washer will heat the water to the selected temperature.
CUSTOMISING A WASH CYCLE Optimise Wash Your washer offers you optimise wash modes – SPEED, ECO and QUIET – allowing you to reduce noise, save water and energy or save time. For clothes care reasons not all options are available on all cycles. Speed A special feature designed to offer a shorter cycle whilst maintaining wash performance. This option can be selected on EVERYDAY, SHEETS, TOWELS, COTTON, HEAVY and EASY IRON cycles.
CUSTOMISING A WASH CYCLE To set a favourite After using your washer a few times you may discover there are some options you prefer for some cycles. You can programme your washer to remember the wash options you prefer for each cycle. For instance, you may want to set the EVERYDAY cycle to default to a 40°C wash or set the HEAVY cycle to include QUIET or SPEED. There are two options for making a wash cycle FAVOURITE.
CUSTOMISING A WASH CYCLE From options Select the cycle using the control dial. 1 Select the start time (NO DELAY or DELAY START) time of your choice. Options Favourite Options Options Favourite Favourite 2 Options Favourite using ADJUST Scroll through OPTIONS or and select FAVOURITE. Press to edit. Favourite Save? 3 Favourite Save? Favourite Save? Select SAVE and press to confirm.
WASHER SETTINGS Settings WiFi OFF WiFi Allows WiFi Setup and indicates if WiFi is on/off. Settings: OFF (Default), ON, SETUP Settings Cycle Information ON Settings Beeps ON Cycle information Displays details of what the cycles are designed for. Settings: ON (Default), OFF Beeps Turns on/off sounds. z z The sound when touching the buttons. The series of beeps that sound at the end of a cycle to alert you that the washer has finished.
WASHER SETTINGS Settings User Prompts ON User prompts Turns on/off the user-prompts that are not related to warnings or faults. Settings: ON (Default), OFF Editing settings Washer SETTINGS within OPTIONS can be used to adjust default settings to your preference for beeps, drum light, screen brightness, user prompts and factory reset. To change a setting Options Options Settings Settings Press OPTIONS , scroll to SETTINGS using the ADJUST buttons, press to confirm.
CARING FOR YOUR WASHER When you have finished using your washer z z Turn off the taps to prevent the chance of flooding should a hose burst. Unplug the washer from the power socket. Cleaning your washer Before you start cleaning your washer, ensure that it is disconnected from the power (ie unplug the washer from the power socket). Aside from the detergent dispenser, water hose(s), and the pump filter, no other parts are designed to be removed from the washer for cleaning.
CARING FOR YOUR WASHER 3 4 To clean the dispenser drawer, fill the compartments with warm water and shake lightly to clear residue. Drain all water from the compartments before re-fitting the dispenser drawer to the washer. To disassemble the dispenser drawer further for cleaning, unhook the two clips at the rear of the dispenser drawer to remove the cover. Ensure the dispenser drawer is correctly reassembled before re-fitting the dispenser drawer to the washer.
CARING FOR YOUR WASHER Cleaning the inside of your washer It is important that you regularly clean the inside of your washer using the DRUM CLEAN cycle. After 100 cycles, a notification will pop up on the display screen to remind you to clean your washer. If your washer starts to smell this is a sign that you should complete a DRUM CLEAN cycle. We recommend that you do not have any items in the washer when you run this cycle.
CARING FOR YOUR WASHER Cleaning the pump filter Turn the power off and unplug the washer. 1 2 Use a coin to open the filter cover, place the edge of the coin into the slot and tilt upwards whilst levering the cover open. Unhook the pump outlet hose and pull it out (approximately 150mm). Remove the plug and allow any water (approximately 250ml) to drain into a shallow dish. After the draining process is complete, replace the plug into the hose and refit the hose back into the housing.
CARING FOR YOUR WASHER Products that might damage your washer z z z z Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control panel, and components of your washer. Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer. Use of dyes in your washer may cause staining of the plastic components.
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to. Check this chart before you call for service. NOTIFICATION WHAT TO DO DOOR OPEN Close the door properly. Press to confirm, and then press cycle. Try opening and closing the door again. CLEAN DRUM Clean the drum.
FAULT CODES If a continuous series of beeps sounds, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer automatically enters this mode when there is a fault. The word ‘Fault’ will be shown in the control panel display followed by a number. To stop the beeps, touch any button then perform the following steps: 1 2 3 4 5 6 7 Turn your washer off at the power point. Wait one minute and turn it back on. Check your washer is correctly levelled.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, contact your Fisher & Paykel trained and supported service technician. PROBLEM POSSIBLE CAUSES WHAT TO DO Washer not turning on Power not switched on at the wall. Switch the power on at the wall. Press . Household power supply not working. Try plugging in another electrical appliance. Keylock may be activated.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Washer is not draining Drain hose blocked. Clear the drain hose. Pump filter blocked. Clear the pump filter, refer to ‘Cleaning the pump filter’. Drain hose higher than 1000mm above floor level. Lower the level of the drain hose, refer to your installation guide. Drain hose not connected to standpipe, tub or spigot. Connect drain hose correctly, refer to your installation guide. Washer is siphoning.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Cycle time longer than usual / inaccurate adjustment of time remaining during cycle Cycle time is approximate. Cycle time is influenced by a number of factors refer to ‘Wash cycles’. Low water pressure or flow rate. Ensure that inlet hose filters are not blocked. Out of balance or oversudsing. Recovery from out of balance or oversudsing will extend cycle time. Refer to ‘Caring for your washer’. Washing a large load.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Creasing Washer overloaded. Do not overload the washer. Incorrect cycle for load type. Use the EASY IRON, HANDWASH or STEAM REFRESH cycle for creasable items. Spin speed too fast. Select a slower spin speed. Wet clothes left in washer or laundry basket. Laundry left sitting wet is more likely to crease. If not removing clothes from washer immediately at end of cycle, select the WRINKLE FREE option.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Dye transfer Coloured items not washed separately from white/ light coloured items. Remember to separate whites and colours. New or non-colourfast items not washed separately. Wash non-colourfast items separately and select COLD wash temperature. Wet items have been left sitting for too long. Remove items from washer as soon as the cycle is finished, or if items are not to be removed from the washer immediately select WRINKLE FREE.
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.
MANUFACTURER’S WARRANTY G Pick-up and delivery. H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area. Nothing in this Manufacturer’s Warranty is intended to, nor limits, any rights you may have under law to recover the costs of inspecting or returning the goods to us. This product has been designed for use in a normal domestic (residential) environment.
CUSTOMER CARE Before you call for service or assistance: Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your user guide to ensure: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ at the back of the book.
CUSTOMER CARE Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com/register Complete and keep for safe reference: Model Serial No.
FISHERPAYKEL.COM © Fisher & Paykel Appliances 2021. All rights reserved. The models shown in this guide may not be available in all markets and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.
