FRONT LOADING CLOTHES WASHER WH8560F, WH8060F, WH8560P, WH8060P, WH7560P, WH9060J, WH8560J, WH8060J & WH7560J models INSTALLATION GUIDE / USER GUIDE NZ AU SG ROW
CONTENTS Introduction 3 Safety and warnings 4 Installation instructions 6 Before your first wash 12 Safety features 13 Control panel 14 Wash cycles 18 Detergent and fabric softener 21 Wash preparation 24 Getting started quickly 25 Wash cycle options 27 Customising a wash cycle 31 Caring for your washer 32 Before you call for service 35 Fault codes 37 Troubleshooting 38 Manufacturer’s warranty 44 Customer care 46 IMPORTANT! SAVE THESE INSTRUCTIONS The models shown in this
INTRODUCTION Welcome Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years. At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment. Your washer has numerous wash cycles and options so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care.
SAFETY AND WARNINGS ! WARNING! Electrical Shock Hazard Failure to follow this advice may result in electrical shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture.
SAFETY AND WARNINGS zz Do not overload your washing machine beyond its rated capacity. MODEL zz zz zz MAX CAPACITY WH7560P, WH7560J 7.5Kg WH8060F, WH8060P, WH8060J 8.0Kg WH8560F, WH8560P, WH8560J 8.5Kg WH9060J 9.0Kg Note: zz Capacity refers to the maximum dry weight of items the washer can wash at any one time. Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so.
INSTALLATION INSTRUCTIONS Accessories Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging.
INSTALLATION INSTRUCTIONS Product dimensions C E A D B FRONT VIEW Wall TOP VIEW WH9060J WH8560F WH8560P WH8560J WH8060F WH8060P WH7560P WH7560J WH8060J MM MM MM MM A Overall height of product 850 850 850 850 B Overall width of product 600 600 600 600 C Overall depth of product (incl. dial and door when closed) 645 645 645 590 1065 1065 1065 1010 330 330 330 330 min. 800 – 1200 min. 800 – 1200 min. 800 – 1200 min.
INSTALLATION INSTRUCTIONS Location This machine must not be installed and operated on a plinth. Levelling the machine It is IMPORTANT to level the machine to ensure good spin performance, and to minimise noise, vibrations and wear and tear on the washer. 1 Before positioning the machine in its final position, check that the machine is level, front to back and side to side. 2 Manoeuvre the product into its final position (we suggest a minimum clearance of 20mm each side).
INSTALLATION INSTRUCTIONS If you have an uncontrolled water heating source (eg a wet back or solar heating system) please contact a qualified plumber to have a Hot ‘N’ Safe Valve fitted . This will ensure the hot water temperature remains within safe limits. Water supply requirements: zz zz Inlet water pressure: Maximum 1MPa (150psi), Minimum 30kPa (4.
INSTALLATION INSTRUCTIONS Draining Drain hose placement in a stand pipe or tub zz zz If the drain hose is placed on the ground or if the standpipe or tub is less than 800mm high, the washing machine will continuously drain while being filled (siphon). Regularly check that your standpipe or tub is free from lint or other obstructions, which may affect how your machine works or may cause flooding.
INSTALLATION INSTRUCTIONS Electrical connection 1 This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply. 2 Uncoil the power cord, remove and discard the plastic pin cover and plug into a wall socket. 3 Connect the appliance to an earthed outlet protected by a fuse of suitable capacity. zz zz Check the power cord for damage and make sure it is not squashed or twisted when installing the washer.
BEFORE YOUR FIRST WASH Before you start, it is a good idea to go through the following checklist: 1 Have the packaging and transit bolts been removed? 2 Is the drain hose threaded through the ‘U bend’ (with no more than 20mm extended) and hooked into your standpipe or tub, or attached to a spigot? 3 Is the hot hose connected to the hot valve (colour-coded orange, if present)? Is the cold hose connected to the cold valve (colour-coded white)? Have the taps been turned on? 4 Is the machine correctly levelled,
SAFETY FEATURES Door lock The door of your washer will lock once you touch until the machine beeps at the end of the cycle, ensuring safety for you and your family while your machine is operating. To unlock the door during the cycle zz zz You can open the door to add or remove items during the wash simply by touching the button.
CONTROL PANEL SmartTouch™ Control Dial The SmartTouch™ Control Dial provides easy and efficient wash cycle selection. As you rotate the dial, the icon of the wash cycle selected will be illuminated, along with the default settings for that cycle on the right side of the control panel. SmartTouch™ buttons The smooth, easy clean buttons enable easy selection of options with lights clearly showing the selections you are making.
CONTROL PANEL WH8560F and WH8060F models 1 4 3 5 6 2 !3 7 8 9 !0 !1 !2 1 POWER Press to turn the washer ON/OFF. 2 Keylock Touch to disable all buttons on the display panel, except the ‘Power’ button. This prevents accidental button presses. 3 SmartTouch™ Control Dial 4 5 Digital display screen Progress lights Rotate to select your desired wash cycle. Red LED illuminates to indicate the selected wash cycle.
CONTROL PANEL WH8560P, WH8060P and WH7560P models 1 4 3 6 2 !3 7 8 9 !0 !1 !2 1 POWER Press to turn the washer ON/OFF. 2 Keylock Touch to disable all buttons on the display panel, except the ‘Power’ button. This prevents accidental button presses. 3 SmartTouch™ Control Dial 4 5 Digital display screen Progress lights Rotate to select your desired wash cycle. Red LED illuminates to indicate the selected wash cycle.
CONTROL PANEL WH9060J, WH8560J, WH8060J and WH7560J models 1 3 4 5 6 2 !1 7 8 9 !0 1 POWER Press to turn the washer ON/OFF. 2 Keylock Touch to disable all buttons on the display panel, except the ‘Power’ button. This prevents accidental button presses. 3 SmartTouch™ Control Dial 4 Digital display screen 5 Progress lights Rotate to select your desired wash cycle. Red LED illuminates to indicate the selected wash cycle.
WASH CYCLES WH8560F and WH8060F models Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR DESCRIPTION MAX. LOAD SIZE (KG)* DEFAULT WASH TEMP. (°C) MAX. WASH TEMP. (°C) DEFAULT SPIN SPEED (RPM) MAX. SPIN SPEED (RPM) Cottons** Normally soiled everyday cotton loads, eg whites. A comprehensive cycle specifically designed for cottons. 8.5 or 8.
WASH CYCLES WH8560P, WH8060P and WH7560P models Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR DESCRIPTION MAX. LOAD SIZE (KG)* DEFAULT WASH TEMP. (°C) MAX. WASH TEMP. (°C) DEFAULT SPIN SPEED (RPM) MAX. SPIN SPEED (RPM) Cottons** Normally soiled everyday cotton loads, eg whites. A comprehensive cycle specifically designed for cottons. 8.
WASH CYCLES WH9060J, WH8560J, WH8060J and WH7560J models Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. MAX. LOAD SIZE (KG)* DEFAULT WASH TEMP. (°C) MAX. WASH TEMP. (°C) DEFAULT SPIN SPEED (RPM) MAX. SPIN SPEED (RPM) A comprehensive cycle specifically designed for cottons. 9.0 or 8.5 or 8.0 or 7.
DETERGENT AND FABRIC SOFTENER Detergent type Your washer requires low sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder, liquid or pod form and is labelled ‘Front Loading’, ‘Low Suds’, ‘High Efficiency’ or ‘HE’. Using top loading detergent in your front loader washer may lead to excessive suds formation, which will lengthen the cycle time as the machine waits for the suds to dissolve.
DETERGENT AND FABRIC SOFTENER WH9060J, WH8560J, WH8060J and WH7560J models only Powdered or liquid detergent Is added to the main wash detergent compartment on the left side of the dispensing drawer marked with a . As the machine fills, water is flushed through this compartment to deliver a detergent solution into the drum. zz zz Ensure the detergent drawer is completely closed before starting the cycle.
DETERGENT AND FABRIC SOFTENER How much detergent? The correct detergent dosage varies depending on the amount of soil in your load, the size of the load and the water quality, so getting the correct dose takes some trial and error. Use the instructions stated on the detergent package as a guide, then alter the dosage according to the results.
WASH PREPARATION Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water.
GETTING STARTED QUICKLY WH8560F/P, WH8060F/P and WH7560P models zz zz zz zz Sort your washing carefully. Separate white/light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to ‘Wash preparation’. Load your clothes individually into the wash drum. Close the door. Use ‘Low Sudsing’ or ‘Front Loader’ liquid, powder or pods. Place liquid detergent into the correct compartment in the dispenser drawer marked .
GETTING STARTED QUICKLY WH9060J, WH8560J, WH8060J and WH7560J models zz zz zz zz Sort your washing carefully. Separate white/light colours from dark colours. Wash new, highly coloured and dark coloured items separately to prevent dye transfer. Refer to ‘Wash preparation’. Load your clothes individually into the wash drum. Close the door. Place detergent in the correct compartment in the detergent dispenser drawer marked . Use Low Sudsing or ‘Front Loader’ liquid or powder detergents.
WASH CYCLE OPTIONS Wash cycle options All wash cycles default to the recommended options for that cycle based on the average expected load to be washed. You can vary the options (eg ‘Wash Temp’, ‘Spin Speed’) to create your desired cycle. Some options are not available on some cycles, for clothes care reasons, or because the option is not appropriate for the cycle.
WASH CYCLE OPTIONS Spin Speed zz zz zz zz Your WH8560F, WH8060F, WH8560P, WH8060P or WH7560P model of washer offers four spin speeds: 500 rpm, 800 rpm, 1100 rpm and 1400 rpm, plus an additional ‘No Spin’ option. Your WH9060J, WH8560J, WH8060J or WH7560J model of washer offers three spin speeds: 500 rpm, 800 rpm, 1200 rpm, plus an additional ‘No Spin’ option. Simply increase or decrease the spin speed by touching the ‘Spin Speed’ button.
WASH CYCLE OPTIONS Options Soak (WH8560F and WH8060F models only) A soak option is available on selected wash cycles. When this option is chosen the machine will add a one hour soak sequence, which combines periods of tumbling with soaking to help lift stubborn stains. If ‘Soak’ and ‘Time Saver’ are selected in the same cycle, the soak duration will be reduced to 30 minutes. ‘Soak’ is not available on ‘Wool’, ‘Drum Clean’, or ‘Super Quick’ cycles.
WASH CYCLE OPTIONS Keylock This option enables you to deactivate the buttons on the display panel, except for the ‘Power’ and ‘Keylock’ buttons. This prevents accidental button presses. To turn Keylock mode ON or OFF when the washer is powered on: zz Touch and hold the button for 2 seconds. When activated, the light above the button is illuminated.
CUSTOMISING A WASH CYCLE After using your washer a few times you may discover there are some wash options you prefer for some cycles. You can programme your washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the ‘Easy Iron’ cycle to cold wash temperature or set the ‘Everyday’ cycle so it gives you Rinse+ every cycle. To customise a cycle: 1 Press ‘Power’ to turn the machine on. 2 Turn the dial to select the cycle you wish to customise.
CARING FOR YOUR WASHER When you have finished using your washer zz zz zz Unplug the machine from the power socket. Wipe around the door and in the rubber gasket to remove any remaining water and foreign matter. Turn off the taps to prevent the chance of flooding should a hose burst. Cleaning your washer Before you start cleaning your washer, ensure that it is disconnected from the power (ie unplug the machine from the power socket).
CARING FOR YOUR WASHER Cleaning the drum and the door zz zz zz zz Use a soft damp cloth to wipe the door, cleaning any water marks or residue off it. Wipe the rubber seal around the door. Remove any items or lint accumulating in the bottom of the seal catchment and wipe out any water accumulated here. If this is not cleaned out, unpleasant odours will develop. If the drum has any residual dirt or lint stuck to it, remove this and wipe the drum clean.
CARING FOR YOUR WASHER Cleaning the hose(s) Each hose has a filter in it, preventing any solid contaminants in the water entering your washing machine. Occasionally you should disconnect the water inlet hose(s) where they connect to the tap(s), check these for any build up of dirt and wash this out. Nappy sanitisers/bleach Nappy sanitisers and bleach are very corrosive to metal surfaces. DO NOT tip the contents of a nappy bucket into your machine.
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of diagnosing a number of its own problems. In most cases, your washer will sound a continuous series of beeps and display a code when it has a problem that you can correct yourself. All control panel lights will turn off and the code will be displayed to inform you what the problem is. To stop the beeps, press any button on the control panel. Do not try to continue washing once you stop the noise.
BEFORE YOU CALL SERVICE PROBLEM Wash load is out of balance DISPLAYED AS WHAT TO DO Touch to try the spin again. If the out of balance persists, pause the cycle, manually redistribute the load and touch to spin again. If necessary, stop the cycle, select ‘Spin’ and touch . If the problem persists, check the machine is correctly levelled. Too many suds Machine will stop and flash for 10 minutes while waiting for suds to dissipate. The machine will not beep during this time.
FAULT CODES When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer will automatically enter this mode if a fault occurs. The fault code will be displayed as followed by a number on the digital display. To stop the sound, touch any button and perform the following steps: 1 2 3 4 5 6 7 Turn your machine off at the power point. Wait one minute and turn it back on.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician. Operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer does not work Power not switched on at the wall. Switch the power on at the wall. Then press ‘Power’. Household power supply not working. Try plugging in another electrical appliance.
TROUBLESHOOTING Operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer stops working mid cycle The washer has detected a fault. Refer to ‘Fault Codes’ Power or water failure. Check the power and/or water is working correctly. Washer has been paused. Touch the Too many suds. Washer is waiting for suds to dissolve before continuing the cycle. Drain hose too low. Ensure the height of the drain hose is at least 800mm from the floor level, refer to ‘Draining’. Drain hose sitting in water.
TROUBLESHOOTING Operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Too many soap suds Incorrect type of detergent used. Use low sudsing, front loader detergent only, refer to ‘Detergent and Fabric Softener’. Too much detergent used. Ensure the correct dose of detergent is used for the load size and soil level. refer to ‘Detergent and Fabric Softener’. Inlet hose or drain hose leaking. Check inlet hose(s) and the drain hose are correctly attached and not damaged. Lots of suds.
TROUBLESHOOTING Operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Detergent or fabric softener remaining in detergent dispenser at the end of the cycle Detergent drawer not properly closed or was opened part way through the cycle. Ensure the detergent dispenser drawer is fully closed at the start of the cycle and remains closed throughout the cycle. Dirty or blocked detergent dispenser. Clean the detergent dispenser, refer to ‘Cleaning the detergent dispenser drawer’.
TROUBLESHOOTING Wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Poor soil Removal Incorrect wash cycle selected. Select a wash cycle that is appropriate for the amount of dirt, refer to ‘Wash cycle options’. Insufficient detergent. Ensure the correct dose of detergent is used for the load size and soil level, refer to ‘Detergent and fabric softener’. Washer overloaded. Ensure the washer is not overloaded in terms of its capacity or the cycle selected, , refer to ‘Wash cycle options’.
TROUBLESHOOTING Wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Black or grey marks on clothes Correct amount of detergent. Ensure the correct dose of detergent is used for the load size and soil level, refer to ‘Detergent and fabric softener’. Washer needs to be cleaned. Empty the machine and complete a ‘Drum Clean’ cycle Items not sorted correctly. Separate larger items from smaller items. Washer loaded incorrectly. Load items loosely and individually into the washer (ie not folded).
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.
MANUFACTURER’S WARRANTY E Normal recommended maintenance as set out in the product’s User guide. F Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel trained and supported service technician or the selling dealer. G Pick-up and delivery. H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area.
CUSTOMER CARE Before you call for service or assistance Check the things you can do yourself. Refer to your user guide and check: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ at the back of this book.
CUSTOMER CARE Product details can be found on the rear of the machine, and/or above the drum opening (when the door is open). Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: www.fisherpaykel.com Complete and keep for safe reference: Model Serial No.
FISHERPAYKEL.COM © Fisher & Paykel Appliances 2019. All rights reserved. The product specifications in this document apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this document correctly describes the product currently available. NZ AU SG ROW 429434E 10.
