User Manual

38
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and some
suggestions that may help to correct the problem. If you still have problems, please contact
your Fisher & Paykel trained and supported service technician.
Operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer does not work Power not switched on at
the wall.
Switch the power on at the wall.
Then press
‘Power’.
Household power supply
not working.
Try plugging in another
electrical appliance.
Keylock may be activated. Touch and hold the ‘Keylock’ button for
2 seconds.
Touching
does not
start the fill
Washer door not
closed properly.
Open and reclose door.
The washer is waiting for a
command from you.
If
is flashing then the washer is
waiting for a command from you.
The washer has detected a fault. Check if a code is being displayed on
the panel, refer to ‘Before you call for
service’.
Hot and cold taps not turned on. Check that both hot and cold taps
are turned on (if using cold inlet only
ensure inlet valve cap is installed on the
hot valve on the machine, if present).
Hot and cold taps not connected
to the corresponding valve on
the machine.
Check the cold tap is connected to
the cold valve on the machine and the
hot tap is connected to the hot valve
(if present).
Blocked hose filters. Check the tap end of the inlet hose(s)
for blockages.
Inlet hose leaking, twisted
or damaged.
Check the inlet hose for leaks or
damage. Check that the inlet hose is
not twisted.
Faulty water supply. Check taps that aren’t connected to
the machine are working.
Delay start may be set. Refer to ‘Delay Start’