User Manual
40
TROUBLESHOOTING
Operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Too many soap suds Incorrect type of detergent used. Use low sudsing, front loader detergent
only, refer to ‘Detergent and Fabric
Softener’.
Too much detergent used. Ensure the correct dose of detergent
is used for the load size and soil
level. refer to ‘Detergent and Fabric
Softener’.
Small puddle of water from
under the machine
Inlet hose or drain hose leaking. Check inlet hose(s) and the drain
hose are correctly attached and
not damaged.
Lots of suds. Suds may have leaked and
then dissolved.
Detergent dispenser blocked. Clean detergent dispenser drawer, refer
to ‘Cleaning the detergent dispenser
drawer’.
Detergent dispenser drawer not
fully closed.
Close detergent dispenser drawer fully
and ensure it remains closed during
the cycle.
Damage to door seal. Check seal inside door for damage. If
it sustains any damage it will need to
be replaced.
Cycle time longer than
usual/Inaccurate time
reading/Adjustment
of time remaining
during cycle
Wash time is approximate. Wash time may be influenced by a
number of factors, refer to ‘Time to go’.
Low water pressure or flow rate. Ensure that inlet hose filters are
not blocked.
Out of balance or oversudsing. Recovery from out of balance or
oversudsing will extend cycle time, refer
to ‘Before you call for Service’
Washing a large load. Be aware that it will take longer for the
machine to fill.
Selecting various options. Be aware that some options will extend
cycle time.