FRONT LOADER WASHING MACHINE WH1060P, WH1060J, WH9060P, WH9060J, WH8560F, WH8560P, WH8560J, WH8060F, WH8060P, WH8060J, WH7560P & WH7560J INSTALLATION GUIDE / USER GUIDE NZ AU SG
CONTENTS Safety and warnings Installation guide 5 7 Before your first wash 15 Safety features 16 Control panel 18 Wash cycles 22 Detergent and softener 27 Where to put the detergent 28 Wash preparation 31 Getting started quickly 32 Wash cycle options 34 Customising a wash cycle 41 Changing pre-set options 43 Caring for your washer 45 Before you call for service 50 Fault codes 52 Troubleshooting 53 Manufacturer’s warranty 59 Customer care 61 Registration To register your p
SAFETY AND WARNINGS ! WARNING! Electric Shock Hazard Failure to follow this advice may result in electric shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. READ AND SAVE THIS GUIDE When using your clothes washer, follow basic precautions, including the following: General This product has been designed for personal, family or household use.
SAFETY AND WARNINGS z z z z z Read and follow the detergent manufacturers’ instructions carefully. Instructions on how to use the detergent will be clearly indicated on the pack. Remember to store your detergents out of the reach of children. Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so. Do not wash curtains in this washer, as sunlight makes them brittle and they may disintegrate during washing.
INSTALLATION GUIDE Accessories Check if you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. z z z z 1 x hot inlet hose (grey with red connectors) for WH8560F, WH8560P2, WH8060F, WH8060P2 and WH7560P 1 x cold inlet hose (grey with white connectors) for all models. 4 x Plastic plugs to cover transit bolt holes 1 x Drain hose guide Unpacking Your washer is heavy, we recommend two people to remove the packaging.
INSTALLATION GUIDE Removing transit safety bolts z z z The clothes washer is fitted with transit safety bolts at the rear to avoid possible damage to the internal components during transportation. The four transit bolts must be removed prior to operation of the washer. Failure to remove these will result in damage to the washer and compromise your manufacturer’s warranty. The transit bolts must be removed in order to use the power cord.
INSTALLATION GUIDE Product dimensions E B G F H C A D I FRONT PLAN WH1060P/J WH9060P/J WH8560F/P/J WH8060F/P WH7560P/J WH8060J MM MM MM MM MM MM PRODUCT DIMENSIONS A Overall height* 850 850 850 850 850 850 B Overall width 600 600 600 600 600 600 C Overall depth** 655 655 655 655 590 590 D Depth of open door 1075 1075 1075 1075 1010 1010 600 600 600 600 600 600 WH9060P/J WH8560F/P/J WH8060F/P WH7560P/J WH8060J Standpipe height min * Exact heigh
INSTALLATION GUIDE Levelling the washer It is IMPORTANT to level the washer. Having a level washer set up in its cavity will ensure best performance for spinning, minimising noise, vibrations and wear and tear on the washer. Before positioning your washer in its final position, check that the machine is level, front to back and side to side. Level the washer side to side: 1 1 Place the level on the centre front of the washer.
INSTALLATION GUIDE Water supply Water supply requirements If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a tempering valve. This will ensure the hot water temperature remains within safe limits. Contact your registered plumber to select and install the tempering valve. Your cold water should not exceed 35°C and your hot water should not exceed 65°C. Temperatures above these may cause the washer to fault or cause damage to the washer.
INSTALLATION GUIDE Draining In multi-storey apartments or any upper floor, the washer should be installed on a floor equipped with a drain. Draining must comply with local by-laws. Place the drain hose in a tub or standpipe The hose guide is used to hold the drain hose over the tub or standpipe. 20mm max. 1 Flex the guide apart and pull the hose through the guide. 2 Ensure a maximum of 20mm of hose is left exposed at the end. 3 Secure the hose guide to prevent it dislodging from the standpipe or tub.
INSTALLATION GUIDE Electrical connection z z z This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply. Check the power cord for damage and make sure it is not squashed or twisted when installing the washer. Always remove the power cord from a socket by the plug, not by the cord. Spare Parts SPARE PART* PART NO.
INSTALLATION GUIDE 3 Press 4 Wait until you see water in the bottom of the drum. 5 to stop the cycle, then press Press to turn the washer off. Press press 6 to start. The washer will start to fill. again, select the SPIN cycle and . Check the drain hose is firmly secured to the standpipe or tub, or spigot. Observe that the washer pumps out the water, and spins. The washer will beep to signal the end of the cycle. Any faults will be displayed on the screen, refer to ‘Fault codes’.
BEFORE YOUR FIRST WASH Check you have done everything you need to before you start your first wash: Have the packaging and transit bolts been removed? Is the washer correctly levelled, feet are extended and cabinet corners are clear of the floor? Is the drain hose threaded through the hose guide ‘U bend’ (with no more than 20mm extended) and hooked into your standpipe or tub, or attached to a spigot? Have the taps been turned on? Is the hot hose connected to the hot valve marked ‘H’? Is the cold hose connec
SAFETY FEATURES Add a Garment (F/P models) The ADD A GARMENT function can be used to interrupt the cycle to add or remove a garment at any time during the wash part of the cycle (provided the wash temperature selected is lower than 60°C). If necessary the water in the washer will be drained to a level where the door can be opened. Refer to ‘Wash cycle options’ for more information.
SAFETY FEATURES Opening the door during a power failure Do not attempt to do this if the water level in the washer is above the bottom of the door. If there is a power failure during a wash cycle your washer will stop and the door will remain locked. 1 Locate the pump filter cover at the bottom right of your washer. 2 Place a coin or key in the slot and tilt it upwards to lever the cover open. 3 Pull the door release tab down from the ring. Use a screwdriver tip, pen or key to get a good grip.
CONTROL PANEL WH8560F and WH8060F models 1 5 3 2 4 7 8 9 !0 !1 !2 1 Power Press to turn the washer ON/OFF. 2 Keylock Press to disable all buttons on the control panel, except the POWER button. This prevents accidental button presses. 3 SmartTouch™ Control Dial 4 Digital display screen 5 Progess lights Rotate to select your desired wash cycle. z Red LED illuminates to indicate the selected wash cycle.
CONTROL PANEL WH1060P, WH9060P, WH8560P3 and WH8060P3 models 1 5 3 2 4 6 !3 7 8 9 !0 !1 !2 1 Power Press to turn the washer ON/OFF. 2 Keylock Press to disable all buttons on the control panel, except the POWER button. This prevents accidental button presses. 3 SmartTouch™ Control Dial 4 Digital display screen 5 Progess lights Rotate to select your desired wash cycle. z Red LED illuminates to indicate the selected wash cycle.
CONTROL PANEL WH8560P2, WH8060P2 and WH7560P models 1 5 3 2 4 7 8 9 !0 !1 !2 1 Power Press to turn the washer ON/OFF. 2 Keylock Press to disable all buttons on the control panel, except the POWER button. This prevents accidental button presses. 3 SmartTouch™ Control Dial 4 5 Digital display screen Progress lights Rotate to select your desired wash cycle. Red LED illuminates to indicate the selected wash cycle.
CONTROL PANEL WH1060J, WH9060J, WH8560J, WH8060J and WH7560J models 1 5 3 2 4 6 !1 7 8 9 !0 1 Power Press to turn the washer ON/OFF. 2 Keylock Press to disable all buttons on the control panel, except the POWER button. This prevents accidental button presses. 3 SmartTouch™ Control Dial 4 Digital display screen 5 Progress lights Rotate to select your desired wash cycle. Red LED illuminates to indicate the selected wash cycle.
WASH CYCLES WH8560F and WH8060F models Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR MAX. LOAD SIZE (KG)** WASH TEMP. (°C) SPIN SPEED (RPM) Cottons* A comprehensive cycle specifically for normally soiled cotton garments 8.0/8.5 40 (Cold-90) 1400 (0-1400) Everyday A faster cycle designed for mixed loads with normal soil level 8.0/8.
WASH CYCLES WH1060P, WH9060P, WH8560P3 and WH8060P3 models Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR MAX. LOAD SIZE (KG)** WASH TEMP. (°C) SPIN SPEED (RPM) Cottons* A comprehensive cycle specifically for normally soiled cotton garments 8.0/8.5 9.0/10.
WASH CYCLES WH8560P2, WH8060P2 and WH7560P models Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. DESIGNED FOR MAX. LOAD SIZE (KG)** WASH TEMP. (°C) SPIN SPEED (RPM) Cottons* A comprehensive cycle specifically for normally soiled cotton garments 7.5/8.0/8.5 40 (Cold-90) 1400 (0-1400) Everyday A faster cycle designed for mixed loads with normal soil level 7.5/8.
WASH CYCLES WH9060J, WH8560J, WH8060J and WH7560J models Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR MAX. LOAD SIZE (KG)** WASH TEMP. (°C) SPIN SPEED (RPM) Cottons* A comprehensive cycle specifically for normally soiled cotton garments 7.5/8.0 8.5/9.
WASH CYCLES WH1060J Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR MAX. LOAD SIZE (KG) WASH TEMP. (°C) SPIN SPEED (RPM) Cottons* A comprehensive cycle specifically for normally soiled cotton garments 10.0 40 (Cold-90) 1200 (0-1200) Everyday A faster cycle designed for mixed loads with normal soil level 10.
DETERGENT AND SOFTENER Detergent type Your washer requires low-sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder, liquid or pod form and is labelled front loading, low suds, high efficiency or HE. Using top loader detergent in your front loader washer may lead to excessive suds formation, which will lengthen the cycle time as the washer waits for the suds to dissolve. z z z If using liquid detergent ensure the liquid detergent compartment is installed.
WHERE TO PUT THE DETERGENT Pods Detergent pods are a no mess alternative to powdered or liquid detergent. They must be placed at the back of the drum prior to loading your clothes. This will ensure they are activated quickly in the wash. Do not place pods in the detergent dispenser drawer or on top of your clothes. Pre Wash When you select PRE WASH, the pre wash compartment is flushed at the start of the cycle. For more information refer to ‘Wash cycle options’.
WHERE TO PUT THE DETERGENT Powdered detergent If you wish to use powdered detergent, the liquid detergent compartment MUST be removed from the dispenser drawer. 1 To remove the liquid detergent compartment, firmly grasp and twist the left hand side of the internal compartment and pull upwards. To replace the liquid detergent compartment 1 Slide it back into the drawer marked . 2 Press down in the middle until it clicks back into place.
WHERE TO PUT THE DETERGENT J Model Washers Powdered or liquid detergent Detergent is added to the main wash detergent compartment on the left side of the dispensing drawer marked with a . z z As the washer fills, water is flushed through this compartment to deliver a detergent solution into the drum. If you select the PRE WASH option, you must use a powdered detergent in the main wash detergent compartment. If using DELAY START we recommend using powdered detergent for the main wash.
WASH PREPARATION Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water. The care label will advise on how the garment should be washed.
GETTING STARTED QUICKLY Open the detergent drawer. 1 Pour liquid or powder detergent in the draw or place the pod in the drum. Pre-dissolving detergent in warm water when washing can improve the performance of the liquid and powder detergent. 2 Press 3 Select your desired wash cycle by turning the Control Dial. The wash cycle icons will illuminate as you turn the dial showing which cycle is selected, along with the default wash cycle settings.
GETTING STARTED QUICKLY 5 Press to start the cycle. The washer will start to fill with water and select the correct wash action for your load. 6 Use to lock the buttons on the control panel, preventing them from being activated accidently by a washing basket or little fingers, refer to the ‘Wash cycle options’ section. For best fabric and colour care, remove your clothes as soon as the cycle has finished.
WASH CYCLE OPTIONS Once you have selected your wash cycle you may wish to change the default wash options. Wash cycle options All wash cycles default to the recommended options for that cycle based on the average expected load to be washed. You can vary the options (eg WASH TEMP, SPIN SPEED) to create your desired cycle. Some options are not available on some cycles, for clothes care reasons, or because the option is not appropriate for the cycle.
WASH CYCLE OPTIONS Spin Speed Your washer offers multiple spin speeds. To best care for your load, to select the speed you want, press the SPIN SPEED button repeatedly until the desired spin speed illuminates. Model RPM RPM RPM RPM NO SPIN F/P 500 800 1100 1400 Y J 500 800 1200 n/a Y No Spin Selecting NO SPIN will end the cycle after the rinse, allowing you to remove items you wish to drip dry.
WASH CYCLE OPTIONS Soil Level (WH8560P2, WH8060P2 and WH7560P models) The SOIL LEVEL option lets you adjust the wash to suit the amount of soil in your load. For example, select HEAVY for dirty clothes; select LIGHT for items that are only lightly soiled. This adjusts the wash time accordingly to give the load the right amount of agitation to remove the soil. Wash Boost Pre wash (all models) For extra dirty loads you can perform a PRE WASH.
WASH CYCLE OPTIONS Options Soak (WH8560F and WH8060F models only) The SOAK option provides a two-hour soak during the middle of the wash phase of the cycle. The washer will then complete the rest of the cycle. During SOAK, the washer will agitate for a few seconds every minute. SOAK is not available on WOOL, DRUM CLEAN, or SUPER QUICK cycles. If the SOAK option is selected on a QUICK cycle, the soak time will be one hour only. Ensure items are colourfast before using soak.
WASH CYCLE OPTIONS Eco/Eco Rinse Use the ECO/ECO RINSE option to save water and energy. Selecting ECO/ECO RINSE will reduce the wash temperature slightly and alter the wash and rinse programming. This option will not be available if PRE WASH or RINSE+ has been selected. If you wish to, you can select both the PRE WASH and RINSE+ WASH BOOST options to perform on the same cycle. Likewise, you can select ECO/ECO RINSE and WRINKLE FREE to perform on the same cycle.
WASH CYCLE OPTIONS Keylock KEYLOCK can be used to lock the buttons on your washer. This will avoid accidental button pushes during the wash cycle. To turn KEYLOCK on or off when the washer is powered on: 1 Press for three seconds. When activated, the light above the is illuminated. button To turn your washer on if KEYLOCK is on and the washer is powered off: 1 Press the button, then press and hold for three seconds. This will activate the control panel. Wash cycles and options can now be selected.
WASH CYCLE OPTIONS Delay Start The DELAY START option can delay the start of the wash cycle between five minutes and 12 hours. This can be useful to time your washing to finish when you arrive home from work, or to start once you have finished in the shower. 1 button to increase the Press the MORE delay time, and LESS button to decrease the time, or turn DELAY START off. 2 to confirm your selection and start Press the countdown. The display screen will show the time until the cycle is set to begin.
CUSTOMISING A WASH CYCLE To customise a cycle You can program your washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the EVERYDAY cycle to default to a COLD wash or set HEAVY cycle to include a SOAK. 1 Press 2 Turn the dial to select the wash cycle you wish to customise, eg EVERYDAY. 3 Press and hold the button of the option you want to customise, eg WASH TEMP for three seconds. You will hear two quick beeps and the wash cycle icon will flash.
CUSTOMISING A WASH CYCLE 5 Press to store your customised cycle. A long beep will sound to confirm that your changes have been saved. To change your customised wash cycle simply repeat these steps.
CHANGING PRE-SET OPTIONS Option adjustment mode (Models WH1060P, WH9060P, WH8560P3 and WH8060P3) This allows you to change the CONTROLLED COLD default setting wash temperature to COLD TAP. If your incoming cold water temperature is very low and you choose to do a COLD TAP wash, the wash may be less effective. To enter Option Adjustment mode: Turn your washer on at the wall but do not press . 1 + Press and hold the and WASH TEMP buttons together for three seconds.
CHANGING PRE-SET OPTIONS Factory reset You can reset your washer to factory default settings by following the steps below. To reset your washer to factory default settings: 1 2 44 Select the SPIN cycle. + Press MORE , LESS and OPTIONS buttons together for three seconds, will appear on the screen and the washer will beep. Your washer will now be reset to factory default settings.
CARING FOR YOUR WASHER When you have finished using your washer z z Turn off the taps to prevent the chance of flooding should a hose burst. Unplug the washer from the power socket. Cleaning your washer Before you start cleaning your washer, ensure that it is disconnected from the power (ie unplug the washer from the power socket). Cleaning the control panel and outer surfaces of the washer Use a soft damp cloth to wipe all surfaces, and wipe dry.
CARING FOR YOUR WASHER Cleaning the inside of your washer It is important that you regularly clean the inside of your washer using the DRUM CLEAN cycle. After 100 cycles icon will flash every time you turn your washer on to remind you to do this. If your washer starts to smell this is a sign that you should complete a DRUM CLEAN cycle. We recommend that you do not have any items in the washer when you run this cycle.
CARING FOR YOUR WASHER Aside from the detergent dispenser, water hose(s), and the pump filter, no other parts are designed to be removed from the washer for cleaning. Do not attempt to remove any other part of the washer. Cleaning the drum and the door z z z z Use a soft damp cloth to wipe the door, cleaning any water marks or residue off it. Wipe the rubber seal around the door. Remove any items or lint accumulating in the bottom of the seal catchment and wipe out any water accumulated here.
CARING FOR YOUR WASHER Cleaning the pump filter Turn the power off and unplug the washer. 1 2 Use a coin to open the filter cover. Place the edge of the coin into the slot and tilt upwards whilst levering the cover open. Unhook the pump outlet hose and pull it out (about 150mm). Remove the plug and allow any water (approximately 250ml) to drain into a shallow dish. After the draining process is complete, replace the plug into the hose and refit the hose back into the housing.
CARING FOR YOUR WASHER Products that might damage your washer z z z z Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control panel, and components of your washer. Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer. Use of dyes in your washer may cause staining of the plastic components.
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to. Check this chart before you call for service.
BEFORE YOU CALL FOR SERVICE PROBLEM The washer has too many suds DISPLAYED AS WHAT TO DO Washer will stop and flash while waiting for suds to dissipate. The washer will not beep during this time. When the suds have dissipated the washer will automatically restart. If a suds event has occurred during a cycle the washer will also display this warning at the end of the cycle, to alert you that this has occurred. This may help to explain any reduction in performance.
FAULT CODES When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer will automatically enter this mode if a fault occurs. The fault code will be displayed as followed by a number on the digital display. To stop the sound, press any button and perform the following steps: 1 2 3 4 5 6 7 Turn your washer off at the power point. Wait one minute and turn it back on. Check your washer is correctly levelled.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, contact your Fisher & Paykel trained and supported service technician. PROBLEM POSSIBLE CAUSES WHAT TO DO Washer not turning on Power not switched on at the wall. Switch the power on at the wall. Press Household power supply not working. Try plugging in another electrical appliance. Keylock may be activated.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Washer is not draining Drain hose blocked. Clear the drain hose. Pump filter blocked. Clear the pump filter, refer to ‘Cleaning the pump filter’. Drain hose guide higher than 1200mm above floor level. Lower the level of the drain hose guide. Refer to ‘Draining’. Drain hose not connected to standpipe, tub or spigot. Connect drain hose correctly. Refer to ‘Draining’. Washer is siphoning.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Cycle time longer than usual / inaccurate adjustment of time remaining during cycle Cycle time is approximate. Cycle time is influenced by a number of factors. Refer to ‘Wash cycles’. Low water pressure or flow rate. Ensure that inlet hose filters are not blocked. Out of balance or oversudsing. Recovery from out of balance or oversudsing will extend cycle time. Refer to ‘Caring for your washer’. Washing a large load.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Vibrating Transit bolts left in place. Ensure transit bolts are removed prior to use of the washer. Refer to ‘Removing the transit bolts’. Washer may not be level. Ensure washer is installed on an appropriate surface and levelled correctly. Refer to ‘Levelling the washer’. Load is out of balance. Wash an average sized load rather than a smaller load or a single item.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Poor soil removal Incorrect wash cycle selected. Select a wash cycle that is appropriate for the amount of dirt. Refer to ‘Wash cycles’. Insufficient detergent. Ensure the correct dose of detergent is used for the load size and soil level. Refer to ‘Detergent and softener’. Washer overloaded. Ensure the washer is not overloaded in terms of its capacity or the cycle selected. Refer to ‘Loading’. Items require a longer wash time.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Black or grey marks on clothes Correct amount of detergent. Ensure the correct dose of detergent is used for the load size and soil level. Refer to ‘Detergent and softener’. Washer needs to be cleaned. Empty the machine and complete a DRUM CLEAN cycle. Refer to ‘Cleaning the drum and the door’. Items not sorted correctly. Separate larger items from smaller items. Washer loaded incorrectly.
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.
MANUFACTURER’S WARRANTY Nothing in this Manufacturer’s Warranty is intended to, nor limits, any rights you may have under law to recover the costs of inspecting or returning the goods to us. This product has been designed for use in a normal domestic (residential) environment. This product is not designed for any commercial use (whatsoever). Any commercial use by a customer will affect this product’s Manufacturer’s Warranty.
CUSTOMER CARE Before you call for service or assistance: Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your user guide to ensure: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ at the back of the book.
CUSTOMER CARE Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com Complete and keep for safe reference: Model Serial No.
FISHERPAYKEL.COM © Fisher & Paykel Appliances 2020. All rights reserved. The models shown in this guide may not be available in all markets and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.
