User Manual

35
BEFORE YOU CALL FOR SERVICE
User warnings
Your washer is capable of diagnosing a number of its own problems. In most cases, your
washer will sound a continuous series of beeps and display a code when it has a problem
that you can correct yourself. All control panel lights will turn off and the code will be
displayed to inform you what the problem is. To stop the beeps, press any button on the
control panel. Do not try to continue washing once you stop the noise. You must address
the problem the washer is alerting you to.
Check this chart before you call for service.
PROBLEM DISPLAYED AS WHAT TO DO
Keylock is
activated
Touch and hold the ‘Keylock’ button for 2seconds.
Pump filter is
blocked
Clear the pump filter, refer to ‘Cleaning the pump
filter’.
Water is not
getting to the
machine
Check the taps have been turned on.
If there is no hot water connection the machine
will heat the water itself, but there must be a cold
water connection to the cold valve.
Check the hose connections. If the cold water
supply is connected to the hot valve and there is
no connection to the cold valve the machine will
not fill.
Check the inlet hose filters are not blocked, the
hose(s) are not kinked and are attached correctly.
Check that the drain hose is not too low or pushed
into the standpipe too far. This will cause the water
to siphon out of the machine.
Check the cold water temperature does not exceed
the 35°C temperature requirement.
Check the water flow rate. It maybe too low.