User Manual

42
TROUBLESHOOTING
Wash problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Poor soil Removal Incorrect wash cycle selected. Select a wash cycle that is appropriate for the
amount of dirt, refer to ‘Wash cycle options’.
Insufficient detergent. Ensure the correct dose of detergent is
used for the load size and soil level, refer to
‘Detergent and fabric softener’.
Washer overloaded. Ensure the washer is not overloaded in
terms of its capacity or the cycle selected, ,
refer to ‘Wash cycle options’.
Items require a longer wash time. Select a higher soil level option if available
(WH8560P, WH8060P and WH7560P
models only).
Load was particularly dirty. Select ‘Pre Wash’ for particularly dirty loads,
refer to ‘Pre Wash’.
Items not sorted correctly. Wash heavily and lightly soiled
garments separately.
Washer dirty from previous wash. After washing particularly dirty clothing,
we recommend putting the washer
through a ‘Rinse’ cycle after the load
has been removed, to wash away any
remnants of dirt and to prevent it
contaminating future washes.
Incorrect wash temperature
selected in relation to the type
of soil.
Select a wash temperature suitable for
the type of soil, eg warm for greasy soils,
cold for muddy soils. Increasing the wash
temperature generally improves soil removal
and overall wash performance.
Dye transfer
Coloured items not washed
separately from white/light
coloured items.
Remember to separate whites and colours.
New or non-colourfast items not
washed separately.
Wash non-colourfast items separately and
select ‘Cold’ wash temperature.
Wet items have been left sitting
for too long.
Remove items from washer as soon as the
cycle is finished, or if items are not to be
removed from the washer immediately
select ‘Wrinkle Free’ (WH8560F, WH8060F,
WH8560P, WH8060P and WH7560P
models only).
Wash temperature. Consider the wash temperature you
select for your coloured items. Lower the
temperature if you are concerned.