User Manual

43
TROUBLESHOOTING
Wash problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Black or grey marks
on clothes
Correct amount of detergent. Ensure the correct dose of detergent is
used for the load size and soil level, refer to
‘Detergent and fabric softener’.
Washer needs to be cleaned. Empty the machine and complete a ‘Drum
Clean’ cycle
Tangling Items not sorted correctly. Separate larger items from smaller items.
Washer loaded incorrectly. Load items loosely and individually into the
washer (ie not folded).
Incorrect cycle for load type
selected.
Use the ‘Easy Iron’ cycle to wash shirts.
Washer overloaded in terms of its
capacity or the cycle selected.
Reduce the load size.
Delicate items. Wash pantyhose, bras and any other
delicate items prone to tangling in a mesh
laundry bag.
Creasing Washer overloaded. Do not overload washer.
Incorrect cycle for load type. Use the ‘Easy Iron’ or ‘Handwash’ cycle for
creasable items.
Spin speed too fast. Select a slower spin speed.
Wet clothes left in washer or
laundry basket.
Laundry left sitting wet is more likely to
crease. If not removing clothes from washer
immediately at end of cycle, select the
‘Wrinkle Free’ option (WH8560F, WH8060F,
WH8560P, WH8060P and WH7560P
models only). Do not leave wet washing
sitting in a washing basket.
Wash temperature too hot for
load type.
Select a lower wash temperature. Check
items care label for correct care.
Items not sorted correctly. Sort load so that items of similar weight are
washed together, refer to ‘Sorting’.
Contact a Fisher & Paykel trained and supported service technician if a problem persists.