User Manual

46
CUSTOMER CARE
Before you call for service or assistance
Check the things you can do yourself. Refer to your user guide and check:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ at the
back of this book.
If after checking these points you still need assistance or parts, please refer to your nearest
Fisher&Paykel trained and supported service technician, Customer Care, or contact us
through our website www.fisherpaykel.com.
If you call, write or contact us via our website please provide: your name and address,
model number, serial number, date of purchase and a complete description of the problem.
This information is needed in order to better respond to your request for assistance.
New Zealand*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
CareConsultants.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: [phone]
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
Australia*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
CareConsultants.
Toll Free: 1300 650 590
Fax: [phone]
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798, Cleveland
QLD4163
Singapore*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
CareConsultants.
Phone: [phone]
Fax: [phone]
Website: www.fisherpaykel.com
Postal address: 150 Ubi Avenue 4, Sunlight Building #03-01A, Singapore 408825
*If you need assistance or service
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre can
recommend a Fisher & Paykel trained and supported service technician in your area.