CLEANSMART™ CLOTHES WASHER WL1068P model INSTALLATION GUIDE / USER GUIDE NZ AU
CONTENTS Safety and warnings Installation instructions Before your first wash 4 6 12 Safety features 13 Control panel 14 Wash cycles 17 The CleanSmart™ wash 19 Wash preparation 20 Getting started quickly 23 Wash options 25 Customising a wash cycle 29 Changing pre-set options 31 Caring for your washer 37 Before you call for service 40 Fault codes 42 Troubleshooting 43 Manufacturer’s warranty 48 Customer care 50 Registration To register your product visit our website: fisherpay
SAFETY AND WARNINGS ! WARNING! Electrical Shock Hazard Failure to follow this advice may result in electrical shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. READ AND SAVE THIS GUIDE When using your clothes washer, follow basic precautions, including the following: General This product has been designed for personal, family or household use.
SAFETY AND WARNINGS MODEL CODE MAX CAPACITY* (KG) WL1068P 10 *Capacity refers to the maximum dry weight of items the washer can wash at any one time. z z z z Do not overload your washing machine beyond its rated capacity. Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so. Do not wash curtains in this washer, as sunlight makes them brittle and they may disintegrate during washing.
INSTALLATION INSTRUCTIONS Accessories Check if you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. z z 2 x inlet hose(s) 1 x drain hose guide Unpacking To ensure the best performance from your new washer please follow the instructions below. Removing the packaging 1 Remove the outer packaging. 2 Tilt the machine backwards and walk it off the base packer one foot at a time (ensure the lid is still taped down).
INSTALLATION INSTRUCTIONS Product dimensions h A I A e C D F g FRONT VIEW B PROFILE VIEW PRODUCT DIMENSIONS MM A Overall height of product (to highest point on console) 1060 – 1090 B Overall height of product lid open 1440 – 1470 C Overall width of product 685 D Overall depth of product 700 E Height of product to top of lid closed* (measured at front of product) Standpipe or spigot height 950-980 850 – 1200 MINIMUM CLEARANCES MM F Minimum cavity width 725 G Minimum depth clearan
INSTALLATION INSTRUCTIONS Levelling instructions It is IMPORTANT to level the washer to ensure good spin performance. A level is provided with your washer. The washer is level when the bubble sits in the centre, within the two lines. Your washer is equipped with self-locking feet at the front to ensure they do not move once you have levelled your washer. Move the washer using the top corners, do not push the centre front of the washer.
INSTALLATION INSTRUCTIONS Water supply Inlet hoses Failure to adhere to the following instructions may result in a flood and damage to property: Straight (tap) end Elbow (machine) end Inlet hose ends 1 Connect the straight ends of the inlet hoses to the taps (there are washers fitted in both ends). Connect the red connector hose to Hot, and the white connector hose to Cold. 2 Connect the elbow ends of the inlet hoses to the corresponding washer inlet valves.
INSTALLATION INSTRUCTIONS Draining Pull hose through guide Flex hose guide apart Standpipe 850 – 1200 mm Placing the drain hose in a standpipe or tub: 1 Carefully pull the drain hose out from the back of the washer by pulling the exposed (20 mm) part of the hose downward and outward. maximum 2 To guide the drain hose over the tub or standpipe the hose guide MUST be fitted to the drain hose. 3 Place the drain hose in the tub or standpipe. Do not fit the hose to a drain spigot.
INSTALLATION INSTRUCTIONS Completing the installation z z z Turn on the water and check all hose connections for leaks. Ensure there are no kinks in the hoses. Check the hose connections for leaks again after 24 hours. Uncoil power cord, remove and discard the plastic pin cover, and plug into wall socket. Connect the appliance to an earthed outlet protected by a fuse of suitable capacity. Installation test cycle Your washer must be correctly installed before use.
BEFORE YOUR FIRST WASH Check you have done everything you need to before you start your first wash: Has the basepacker been removed? Is the drain hose threaded through the hose guide ‘U bend’ (with no more than 20 mm extended) and hooked into your standpipe or tub, or attached to a spigot? Is the hot hose connected to the hot valve marked ‘H’? Is the cold hose connected to the cold valve marked ‘C’? Have the taps been turned on? Is the washer correctly levelled, feet are extended and cabinet corners are cle
SAFETY FEATURES Lid lock The lid of your CleanSmart™ washer is locked for some parts of the wash cycle, ensuring safety for you and your family while it is operating. The LID LOCKED light (above the button) will illuminate when the lid lock is activated, letting you know if you can open the lid or not. To unlock the lid at any time during the cycle touch . If the lid is left open, your CleanSmart™ washer will be unable to lock the lid, and the cycle will be halted.
CONTROL PANEL !1 1 2 3 4 5 6 7 8 9 !0 1 POWER Press to turn the washer ON/OFF. 2 Keylock Touch for two seconds to disable all buttons on the display panel, except POWER button. This prevents accidental button presses. 3 Wash Cycles Turn the dial to select the desired cycle for your load. 4 Digital display screen Shows the following: z ‘Time to go’ – the remaining time in the cycle that is currently running. z Delayed start time of wash cycle.
CONTROL PANEL Time to go Your CleanSmart™ washer displays approximately how many minutes the cycle has remaining, so that you can tell at a glance when your washing will be finished. Once you have selected your wash cycle and options, the time the cycle will take to complete will be displayed. Please be aware that a number of factors influence the overall cycle time, eg the water flow rate and load size and cycle selection, therefore times will vary.
CONTROL PANEL 3 16 To stop your washer or power off at any time, touch for 2 seconds or touch the button twice in quick succession.
WASH CYCLES Wash cycle guide Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. WASH TEMP RINSE SEQUENCE SPIN SPEED (RPM) 11 – 16 Warm/ Cold Spray/HE Deep Fast (1100) Everyday loads where extra water is an advantage eg linty, sandy or dye run is possible 11 – 16 Warm/ Cold Spray/ Deep Fast (1100) HE On Heavily soiled durable garments eg tea towels, rugby shorts.
WASH CYCLES WASH TEMP RINSE SEQUENCE SPIN SPEED (RPM) Periodic agitation during a 2hr soak Hot Spray / Deep Medium (670) Washing lightly soiled towels and when you want to save water. 11 – 16 Warm / Cold Spray / HE Deep Fast (1100) HE Off Everyday washing of towels, new towels that may release dye during the wash, and after a day at the beach. 11 – 16 Warm / Cold Spray / Deep Fast (1100) HE On Water efficient Rinse and Spin only.
THE CLEANSMART™ WASH The CleanSmart™ washer has two modes of washing, HE ON (HIGH EFFICIENCY) and HE OFF (CONVENTIONAL). Both modes start the same way, with a Detergent Activating wash. Detergent Activating wash CleanSmart™ fills the bowl at the selected water temperature, with just enough water so the clothes are saturated. This small amount of sudsy water flows through the clothes, up a specially designed portal and back onto the clothes in a waterfall effect.
WASH PREPARATION Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water.
WASH PREPARATION Choosing the right cycle If you wish to use fabric softener you will need to select SOFTENER by touching the OPTIONS button which will give you a deep rinse. If the SOFTENER option is not selected, the fabric softener will not be dispensed correctly. A small volume of water remaining in the dispenser at the end of the cycle is normal. Adding the fabric softener Always follow the manufacturer’s recommendations on the fabric softener packaging for the correct dosage.
WASH PREPARATION Wash Boost options Your CleanSmart™ washer has an extra dispenser located on the right hand side called the Wash Boost dispenser. You can use this dispenser to boost your wash performance in two ways: Stain Treatment The STAIN TREATMENT option allows you to add a liquid in-wash fabric stain remover to help combat tough stains. The liquid treatment is released into your wash at just the right time to work on any stains present.
GETTING STARTED QUICKLY The buttons require only a gentle touch to activate. 1 Touch to activate your CleanSmart™ washer. 2 Select your desired wash cycle by turning the SmartTouch™ Control Dial. High Efficiency This allows you to select either a high efficiency or conventional cycle. 3 High Efficiency, On To save water High Efficiency, Off (Conventional Cycle) To use more water when needed, refer to ‘The CleanSmart™ wash’.
GETTING STARTED QUICKLY Constant interruptions to the cycle, such as touching will increase the time taken to complete the cycle and may result in poorer wash performance. For best fabric and colour care, remove your clothes as soon as the cycle has finished. 5 Touch to start the cycle. The washer will start to fill with water and will automatically select the correct water level and wash action for your load.
WASH OPTIONS Once you have selected your wash cycle you may wish to change the default wash options. High Efficiency This option lets you choose between a High Efficiency (ie High Efficiency On) and Conventional (ie High Efficiency Off) mode of washing. Some cycles can be used in either of the modes, or only one, depending on what is best for your clothes. Wash Temp Your CleanSmart™ washer offers 5 wash temperatures, and an additional setting, ‘Controlled Cold’.
WASH OPTIONS Spin Speed Your CleanSmart™ washer offers three spin speeds: FAST (1100 rpm), MEDIUM (670 rpm) and SLOW (330 rpm), plus an additional NO SPIN option. 1 Increase or decrease your spin speed by touching the SPIN SPEED button. NO SPIN will pause the washer at the end of the rinse, allowing you to remove drip-dry items before you proceed the washer to its final spin. Touch to start the spin.
WASH OPTIONS DO NOT use your washer to soak items in bleach or sanitiser and if you’ve soaked items in a bucket, do not tip the contents of the bucket into your washer. The chemicals in these products are very corrosive to metal surfaces and can damage your washer. Rinse and wring items out thoroughly before placing them in your washer. Eco Use the ECO option to save water. The ECO option uses a spray rinse which has been specially designed to use at least 25% less water than a traditional rinse.
WASH OPTIONS Clothes care safeguards To avoid accidentally damaging your clothes there are a few options that your washer will not allow. For example you cannot select a HOT wash on the HANDWASH or EASY IRON cycles. Washing bulky items The BULKY cycle takes special care of bulky items. Bulky garments and bedding wash most effectively when they can move freely. Ensure that there is sufficient room in the bowl for the load to move during the wash.
CUSTOMISING A WASH CYCLE To customise a cycle You can program your CleanSmart™ washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the TOWELS cycle to a WARM / HOT wash or set the HEAVY cycle to include a SOAK. 1 Touch to activate your CleanSmart™ washer. 2 Turn the dial to select the wash cycle you wish to customise. 3 Touch the button of the option you want to customise, eg WASH TEMP for 3 seconds.
CUSTOMISING A WASH CYCLE 4 Select your preferred setting for this option, and any other options you wish to customise for this cycle. 5 Touch to store your customised cycle. A long beep will sound to confirm that your changes have been saved. To change your customised wash cycle simply repeat these steps.
CHANGING PRE-SET OPTIONS ICON DEFAULT CUSTOMISED FUNCTION Heavy Wash Temp Wash Temp Wash Temp OOB Recovery Wash Temp Wash Temp OOB Recovery Handwash EOC Beeps OOB Recovery OOB Recovery EOC Beeps EOC Beeps Factory Reset Sheets EOC Beeps Factory Reset Factory Reset FactoryEasy Reset Iron OOB Recovery EOC Beeps Factory Reset Option Adjustment mode After using your washer a number of times you may want to fine tune some of the options to suit your wash needs.
et CHANGING PRE-SET OPTIONS Adjusting your options Enter the Option Adjustment mode, refer to the ‘Option Adjustment mode’ for instructions. Wash Temp OOB Recovery 1 EOC Beeps Factory Reset The diagram shows how the wash cycle icons relate to the pre-set options you can change. It also shows what will be displayed when you first enter Option Adjustment mode. Options you can change are accessible using the HEAVY, HANDWASH, SHEETS and EASY IRON cycles only.
CHANGING PRE-SET OPTIONS Wash Temp very eeps y Reset OOB Recovery 2 EOC Beeps Factory Reset Select the wash temperature you want to adjust, eg WARM, by touching the WASH TEMP button. The digital display screen shows the current setting. Touch MORE or LESS to increase or decrease to the desired temperature. Each increment is equal to approximately 0.5°C. 3 Controlled Cold If your incoming cold water temperature is very low you will get a less effective wash.
CHANGING PRE-SET OPTIONS Wash Temp very OOB Recovery Beeps y Reset 2 EOC Beeps Factory Reset ery eeps 3 Select COLD wash temperature by touching the WASH TEMP button (if not already selected). The digital display shows the temperature adjustment possible. The default setting is , ie the temperature of the incoming water from the cold water supply. Reset 4 Touch the MORE button until is displayed. Your washer will now control the cold temperature to approximately 20°C.
et CHANGING PRE-SET OPTIONS Automatic recovery ON Your washer will try to automatically correct the out of balance load. It will fill with water and agitate to redistribute the load before trying to spin up again. To change the out of balance (OOB) recovery routine: Wash Temp OOB Recovery Enter Option Adjustment mode, refer to the ‘Option Adjustment mode’ for instructions. EOC Beeps 1 Factory Reset Select the HANDWASH cycle. Touch MORE 2 to turn AUTOMATIC RECOVERY or .
CHANGING PRE-SET OPTIONS t Touch MORE or LESS to increase or decrease the number of beeps, or for no beeps to sound at the end of the cycle. 2 Factory reset You can reset your washer to the default settings it left the factory with following steps. To reset your washer to its factory settings: Wash Temp OOB Recovery 1 ery eeps 2 Reset EOC Beeps Factory Reset Enter Option Adjustment mode, refer to the ‘Option Adjustment mode’ for instructions Select the EASY IRON cycle. The display will show .
CARING FOR YOUR WASHER When you have finished using your washer z z Turn off the taps to prevent the chance of flooding should a hose burst. Unplug the machine from the power socket. Cleaning your CleanSmart™ Before you start cleaning your CleanSmart™ washer, ensure that it is disconnected from the power (ie unplug the machine from the power socket). Cleaning the control panel, topdeck and lid Use a soft damp cloth to wipe all surfaces, and wipe dry.
CARING FOR YOUR WASHER Cleaning the inside of your washer It is important that you occasionally clean the inside of your washer. Your CleanSmart™ washer has a BOWL CLEAN cycle specifically for this purpose and will remind you every 100 cycles to run this cycle (the BOWL CLEAN cycle icon will flash to alert you), or we recommend completing this cycle 5 – 6 times a year. We recommend the use of commercial washing machine cleaners only. Ensure the cleaner used is compatible with your waste water system, i.e.
CARING FOR YOUR WASHER Cleaning your low-profile agitator If your low-profile agitator becomes stained we recommend you use household bleach to clean it. Ensure you wear gloves. Tip a small amount of household bleach onto a soft cloth and apply to the stain. Be careful to avoid metal surfaces of your washer. Leave it to soak in for 10 minutes and repeat. Then put your CleanSmart™ washer through the BOWL CLEAN cycle to remove any residual bleach, refer to the ‘Wash cycles’ section for cycle details.
BEFORE YOU CALL FOR SERVICE User warnings Please read the following pages before you call for service. Your washer is capable of diagnosing its own problems. If your washer gives a musical series of beeps every 5 seconds it is telling you that it has a problem which you can solve using the checklist below. Your machine sounds a musical series of beeps* every 5 seconds and displays a user warning on the screen: PROBLEM The washer is not getting any hot water.
BEFORE YOU CALL FOR SERVICE PROBLEM The washer is out of balance. DISPLAYED AS WHAT TO DO Wash load is out of balance. Ensure the washer is stationary. Manually redistribute the load. Check the washer is level, refer to ‘Installation instructions Levelling instructions’. The washer has too many suds. The washer has a suds build-up (too much detergent may have been used for the amount of soil in the load). Wait for suds to dissolve (about 20 min). Rinse clothes using a deep rinse.
FAULT CODES If a continuous series of beeps sounds, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer automatically enters this mode when there is a fault. The word FAULT will be shown in the control panel display followed by a number (refer to example shown here). To stop the beeps, touch any button then perform the following steps: 1 2 3 4 5 6 Turn your machine off at the wall. Wait for 60 seconds and turn it back on.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel Authorised Repairer. Operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer not turning on Power not switched on at the wall. Switch the power on at the wall. . Then touch Household power supply not working. Try plugging in another electrical appliance. KEYLOCK may be activated.
TROUBLESHOOTING Operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Too much or too little water when filling Your washer is designed to automatically sense load size and minimise water use, therefore the water level may look different to your previous washer. This is normal. Wash water temperature is not warm The unique high efficiency wash system uses two wash phases. The second phase may be cooler than the first to minimise energy use. This is normal and will not affect wash performance.
TROUBLESHOOTING Wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Wash cycle time longer than usual If water pressure is low, cycle time will increase due to longer fill times. Ensure that inlet hose filters are not blocked. The out of balance automatic recovery setting may be selected (ie Automatic Recovery is ON). Refer to ‘Changing pre-set options’. Wash cycle time is approximate and may be affected by a number of factors. Refer to ‘Wash cycles’.
TROUBLESHOOTING Wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Poor soil removal Wash cycle selected not suited to soil level in load. Check you are using appropriate soil level for amount of dirt. Warm wash water is too cold. Refer to ‘Wash Temp’. Not enough detergent for load size or amount of soil. Refer to ‘Wash preparation’. White clothes are better washed separately. Separate light and heavily soiled items, as clothes can pick up soil from dirty wash water. Cold water wash is too cold.
TROUBLESHOOTING Wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Detergent residue Overloading the washer. Try reducing your load size. Incorrect detergent dosage. Try using less detergent. Check the detergent instructions. Black or grey marks on clothes Dye transfer Sheets and duvet / doona covers tangling or engulfing each other Cold ambient temperatures, cold washes and/or short agitation times may not allow the detergent to dissolve properly.
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.
MANUFACTURER’S WARRANTY G Pick-up and delivery. H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area. Nothing in this Manufacturer’s Warranty is intended to, nor limits, any rights you may have under law to recover the costs of inspecting or returning the goods to us. This product has been designed for use in a normal domestic (residential) environment.
CUSTOMER CARE Before you call for service or assistance: Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your User guide to ensure: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ at the back of the book.
CUSTOMER CARE Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com Complete and keep for safe reference: Model Serial No.
FISHERPAYKEL.COM © Fisher & Paykel Appliances 2021. All rights reserved. The models shown in this guide may not be available in all markets and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.
