CleanSmart™ Clothes washer Installation instructions and User guide NZ AU
Contents 1 Introduction 2 Installation instructions Water supply Levelling Accessories and spare parts 3 4 5 6 Before you do your first wash 7 Machine information 7 Getting started quickly 8 CleanSmart™ controls 10 CleanSmart™ safety features 11 The unique CleanSmart™ wash 12 Sorting and loading 13 Detergent 15 Fabric softener 16 Wash Boost 17 Wash cycles Regular, Heavy Handwash, Sheets, Easy Iron Bulky, Allergy Quick, Bowl Clean Towels, Rinse, Spin 18 18 19 20 21 22 Wash cycle o
2 Introduction Welcome to CleanSmart™ Thank you for buying a Fisher & Paykel CleanSmart™ clothes washer. We are proud of this washer and trust it will serve you well for many years. At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment. Thousands of tonnes of washing and over 75 years of laundry experience have been programmed into your clothes washer to help give you the best possible performance.
Installation instructions 3 Unpacking To ensure the best performance from your new CleanSmart™ clothes washer please follow the instructions below. 1 2 3 4 5 6 Removing the packaging Remove the outer packaging. Tilt the machine backwards and walk it off the base packer one foot at a time (ensure the lid is still taped down). Remove the base packer from under the machine by pulling it out the front. Remove the tape, lift the lid and remove the bowl packer from the bowl. Remove the hoses and accessories.
4 Installation instructions Draining Regularly check that your standpipe or tub is free from lint or other obstructions which may affect how your machine works or may cause flooding. In multi-storey apartments or any upper floor the machine should be installed on a floor that is equipped with a drain. Draining must comply with local by-laws.
Installation instructions Levelling instructions It is IMPORTANT to level the machine to ensure good spin performance and effective detergent and fabric softener dispensing. Adjustable feet A spirit level is provided with your machine. Use this to level your machine, always placing it on a clean, flat surface. The machine is level when the bubble sits in the centre, within the two lines. Rubber insert Fig.
6 Installation instructions Completing your installation Turn on the water and check all hose connections for leaks. Make sure there are no kinks in the hoses. Check the hose connections for leaks again after 24 hours. Uncoil the power cord, remove and discard the plastic pin cover, and plug into wall socket and turn the power on. Installation test cycle Your washer must be correctly installed before use.
Before you do your first wash 7 Before you start, it is a good idea to go through the following checklist: 1 2 3 4 5 Has the base packer been removed? Is the drain hose threaded through the ‘U bend’ hose guide (with no more than 20 mm extended) and hooked into your standpipe? Is the hot hose connected to the Hot valve marked ‘H’? Is the cold hose connected to the Cold valve marked ‘C’? Is the machine correctly levelled, feet extended and cabinet corners clear of the floor? Refer to page 5.
8 Getting started quickly Before you start It is important to sort your clothes, particularly separating white/light colours from dark colours, as well as separating out sheets and towels. Refer to page 13 for more details on sorting and loading. Wash new, highly coloured and dark coloured items separately to prevent dye transfer onto other items. Sort lint givers and lint collectors (refer to page 13). Close bra clasps, do up zippers and check pockets. Place your clothes directly into the wash bowl.
Getting started quickly 9 Using your washer The buttons require only a gentle touch to activate. Touch POWER to activate your CleanSmart™ washer. Select your desired wash cycle by turning the SmartTouch Control Dial. The wash cycle icons will illuminate as you turn the dial, showing which cycle is selected (refer to pages 18 – 22 for detail about the wash cycles).
10 CleanSmart™ controls SmartTouch Control Dial The SmartTouch Control Dial provides easy and efficient cycle selection. As you rotate the dial, the cycle selected will be illuminated, along with the default settings for that cycle on the right of the control panel. SmartTouch buttons The smooth, easy clean buttons require only a gentle touch to activate. Use these to power your machine on and off, start and pause your washer, select your wash options, activate keylock and programme a delay start.
CleanSmart™ safety features 11 Lid lock The lid of your CleanSmart™ washer is locked during the wash cycle, ensuring safety for you and your family while it is operating. The ‘Lid locked’ light (above the START / PAUSE button) is illuminated when the lid lock is activated, letting you know at a glance if you can open the lid or not. To unlock the lid at any time during the cycle touch START / PAUSE. The lid will be locked from the start of the wash to the end, unless START / PAUSE is pressed.
12 The unique CleanSmart™ wash The CleanSmart™ washer has two modes of washing, HE ‘On’ (High Efficiency) and HE ‘Off’ (Conventional). Both modes start the same way, with a Detergent Activating wash. Detergent Activating wash CleanSmart™ fills the bowl at the selected water temperature, with just enough water so the clothes are saturated. This small amount of sudsy water flows through the clothes, up a specially designed portal and back onto the clothes in a waterfall effect.
Sorting and loading 13 When sorting your wash load and loading your CleanSmart™ there are some important things to consider: Sorting Care labels provide valuable information about the fabric type and how the garment should be washed. Sort items according to what they are soiled with – some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water. Always separate coloured items from whites, especially when they are new.
14 Sorting and loading You may notice that your CleanSmart™ clothes washer behaves differently from your previous washer. Your CleanSmart™, like all High Efficiency washers, has fully automatic water level selection. This means that, like front loaders, the selection of the water level is left entirely up to the washer. This ensures optimum wash performance and water savings. Should you wish to use more water, simply select High Efficiency OFF (where available). Refer to ‘High Efficiency Off’, page 8.
Detergent 15 Choosing the right detergent Your CleanSmart™ is a High Efficiency clothes washer and needs a Low Sudsing Detergent to prevent oversudsing problems. This is the same type of detergent Front Loaders use and is labelled, “Low Suds”, “Matic”, “High Efficiency” or “HE”. We recommend the use of liquid detergents in most washing situations to achieve the best results. This is particularly important when washing dark garments.
16 Fabric softener Choosing the right cycle If you wish to use fabric softener you will need to select SOFTENER by touching the OPTIONS button which will give you a deep rinse. If the SOFTENER option is not selected, the fabric softener will not be dispensed correctly. Note: a small volume of water remaining in the dispenser at the end of the cycle is normal. Adding the fabric softener Always refer to the fabric softener package for the manufacturers recommended dosage.
Wash Boost 17 Wash Boost options Your CleanSmart™ washer has an extra dispenser located on the right hand side called the Wash Boost dispenser. You can use this dispenser to boost your wash performance in two ways: Stain Treatment The STAIN TREATMENT option allows you to add a liquid in-wash fabric stain remover to help combat tough stains. The liquid treatment is released into your wash at just the right time to work on any stains present.
18 Wash cycles Your CleanSmart™ washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best possible wash result. Wash cycles explained Regular – High Efficiency On For normally soiled everyday cotton loads, eg t-shirts, shorts, shirts. Regular Regular – High Efficiency Off For everyday loads where extra water is an advantage. For example when the load is linty, sandy, or dye run is possible.
Wash cycles Handwash – High Efficiency On For delicate lightly soiled clothes. Handwash Handwash – High Efficiency mode Off For when you want to wash your delicates in more water. Also recommended for machine and hand washable woollen items.
20 Wash cycles Bulky – High Efficiency On Not available. Bulky Agitate time* Bulky – High Efficiency Off Recommended cycle for washing bulky items. High Efficiency ON High Efficiency OFF (Default mode) n/a 8 mins + 30 min soak Wash action Bulky Conventional Wash temp Warm Rinse sequence 2 Deep Spin Slow (330 rpm) The BULKY cycle takes special care of bulky items. Bulky garments and bedding wash most effectively when they can move freely.
Wash cycles 21 Quick – High Efficiency On For washing lightly soiled garments in a faster time. Quick Quick – High Efficiency Off Not available. High Efficiency ON (Default mode) High Efficiency OFF Agitate time* 9 – 13 mins n/a Wash action Regular High Efficiency Wash temp Warm / Cold Rinse sequence Spray / HE Deep Spin Fast (1100 rpm) Bowl Clean For maintaining the cleanliness of your washer.
22 Wash cycles Towels – High Efficiency On Recommended for washing lightly soiled towels and when you want to save water. Towels Towels – High Efficiency Off Recommended cycle for everyday washing of towels, new towels that may release dye during the wash, and after a day at the beach.
Wash cycle options 23 Wash cycle options explained Once you have selected your wash cycle you may wish to change the default wash options. High Efficiency This option lets you choose between a High Efficiency (ie High Efficiency On) and Conventional (ie High Efficiency Off ) mode of washing. Some cycles can be used in either of the modes, or only one, depending on what is best for your clothes (refer to page 12).
24 Wash cycle options Spin Speed Your CleanSmart™ washer offers three spin speeds: FAST (1100 rpm), MEDIUM (670 rpm) and SLOW (330 rpm), plus an additional SPIN HOLD option. Simply increase or decrease your spin speed by touching the SPIN SPEED button. SPIN HOLD will pause the washer at the end of the rinse, allowing you to remove drip-dry items before you proceed the washer to its final spin (touch START / PAUSE to start the spin).
Customising wash cycles 25 To customise a cycle You can program your CleanSmart™ washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the TOWELS cycle to a WARM / HOT wash or set the HEAVY cycle to include a SOAK. 1 2 3 4 5 Press POWER. Turn the dial to select the wash cycle you wish to customise. Touch and hold the button of the option you want to customise, eg WASH TEMP for 3 seconds. You will hear 2 quick beeps and the wash cycle icon will flash.
26 Changing pre-set options Option Adjustment mode After using your washer a number of times you may want to fine tune some of the options to suit your wash needs. 1 2 3 4 There are a number of pre-set options which can be altered: The wash temperatures, including changing the COLD wash temperature to CONTROLLED COLD. The out of balance recovery routine. The number of beeps at the end of the cycle. Resetting to factory default settings.
Changing pre-set options 27 Adjusting your options 1 2 Enter the Option Adjustment mode (refer to page 26). The diagram below shows how the wash cycle icons relate to the pre-set options you can change. It also shows what will be displayed when you first enter Option Adjustment mode. Options you can change are accessible using the HEAVY, HANDWASH, SHEETS and EASY IRON cycles only.
28 Changing pre-set options Wash temperatures All wash temperatures can be individually adjusted if you think they are too hot or too cold. Note: the hot temperature will be the same as the hot water supply temperature. 1 2 3 4 To modify the wash temperature: Enter Option Adjustment mode (refer to page 26). Select the HEAVY cycle. Select the wash temperature you want to adjust, eg WARM, by touching the WASH TEMP button. The digital display screen shows the current setting.
Changing pre-set options 29 Out of balance recovery routine When your washer is spinning it can sense if the wash load is out of balance. If an out of balance load is detected, the machine will stop and re-try spinning one more time. If it still senses an unbalanced load there are two options the machine can take. Automatic recovery OFF (default setting) Your washer will stop, beep, and show “out-oF-bAL” in three phases on the display screen.
30 Changing pre-set options Factory reset You can reset your washer to the default settings it left the factory with. 1 2 3 To reset your washer to its factory settings: Enter Option Adjustment mode (refer to page 26). Select the EASY IRON cycle. The display will show “rSt”. Touch START / PAUSE for 3 seconds to reset your washer to its factory settings. Note: this action will reset the washer to the default settings, exit Option Adjustment mode and then restart the washer in normal operating mode.
Caring for your washer When you have finished using your washer Turn off the taps to prevent the chance of flooding should a hose burst. Unplug the machine from the power socket. Cleaning your CleanSmart™ Before you start cleaning your CleanSmart™ washer, ensure that it is disconnected from the power (ie unplug the machine from the power socket). Cleaning the control panel, topdeck and lid Use a soft damp cloth to wipe all surfaces, and wipe dry.
32 Caring for your washer Cleaning your low-profile agitator If your low-profile agitator becomes stained we recommend you use household bleach to clean it. Ensure you wear gloves. Tip a small amount of household bleach onto a soft cloth and apply to the stain. Be careful to avoid metal surfaces of your machine. Leave it to soak in for 10 minutes and repeat. Then put your CleanSmart™ washer through the BOWL CLEAN cycle to remove any residual bleach (refer to page 31).
Before you call for service 33 Please read the following pages before you call for service. Your CleanSmart™ is capable of diagnosing its own problems. If your washer gives a musical series of beeps every 5 seconds it is telling you that it has a problem which you can correct yourself with the help of the checklists on the following pages.
Before you call for service 34 “Sud LOC” (suds lock – I have too many suds) Your machine has a suds build-up. Too much detergent may have been used for the amount of soil in the load. Ensure that you are using a HE, Low Sudsing, Matic or Front Loader type detergent. Wait for suds to dissolve (about 20 minutes). Restart the cycle from the start (do not add more detergent). Check the standpipe height does not exceed 2400 mm.
Solving operating problems Pressing POWER does not turn on machine Is the power switched on at the wall? Unplug from wall. Wait 60 seconds, plug back in, turn on and try again. Could household power supply be at fault? Try plugging in another appliance. Keylock mode may be activated. Try holding down the POWER button for 2 seconds. Refer to page 10. Pressing START / PAUSE does not start the fill Are both hot and cold taps turned on? Are the inlet hose filters blocked? Check the tap end of the inlet hoses.
36 Solving operating problems Small puddle of water coming from under machine The detergent dispenser may be blocked (refer to page 31). Fabric softener dispenser may not be fitted correctly (refer to page 16). Machine may have been overloaded, causing splash from clothes as machine filled. Try reducing load size or select BULKY cycle for large, bulky items. Wash cycle time longer than usual If water pressure is low, cycle time will increase due to longer fill times.
Solving wash problems 37 Creasing Was the washer (or dryer) overloaded? Selecting the EASY IRON cycle will minimise creasing. Try selecting a slower spin speed. Try not to leave wet clothes sitting in the washer or laundry basket. Try selecting a lower wash temperature. Sort your load so that items of similar weight are washed together. Linting Was the washer overloaded? Wash lint givers, eg towels, separately from lint receivers, eg synthetics.
38 Solving wash problems Black or grey marks on clothes Are you using enough detergent for the amount of dirt? Empty machine and put through a BOWL CLEAN cycle (refer to page 31). Tangling Try separating out larger items from smaller items. Try using High Efficiency OFF. Try using the EASY IRON cycle to wash shirts. Wash sheets on their own using the SHEETS cycle. Try washing smaller load sizes. Wash your most valued items on the HANDWASH cycle.
Manufacturer’s Warranty 39 You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this Product covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within TWO YEARS of the date of purchase.
40 Manufacturer’s Warranty E Normal recommended maintenance as set out in the product’s user guide. F Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel authorised repairer or the selling dealer. G Pick-up and delivery. H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel Authorised Repairer’s normal service area.
Customer Care 41 Before you call for service or assistance… Check the things you can do yourself. Refer to your User Guide and check: 1 2 3 Your appliance is correctly installed. You are familiar with its normal operation. You have read the ‘Before you call for service’ section at the back of the book. If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the back cover.
www.fisherpaykel.co.nz www.fisherpaykel.com.au Copyright © Fisher & Paykel 2012. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available. NZ AU F&P PN - 421752 05.