Product Warranty

365 Day Limited Warranty
Fitbit, Inc. ("Fitbit") warrants the Fitbit electronic device (the "Product"), and only the Product, against
defects in materials and workmanship under normal use for a period of ONE YEAR (365) days from
the date of retail purchase by the original purchaser ("Warranty Period"). Under this Limited
Warranty, if a hardware defect arises and a valid claim is received by Fitbit within the Warranty
Period, at its option and to the extent permitted by law, Fitbit will either (1) repair the Product at no
charge, using new or refurbished replacement parts or (2) exchange the Product with a new or
refurbished Product. In the event of a defect, to the extent permitted by law, these are your sole and
exclusive remedies. This Limited Warranty is valid only in the United States for Products sold in the
United States.
A replacement Product or part assumes the remaining warranty of the original Product or one year
(365) days from the date of replacement or repair, whichever is longer.
When a Product or part of the Product is exchanged, any replacement item becomes your property
and the replaced item becomes Fitbit's property. Parts provided by Fitbit in fulfillment of its warranty
obligation must be used in Products for which warranty service is claimed.
Instructions to Obtain Warranty Service: To obtain warranty service, you must deliver the Product,
freight prepaid, in either its original packaging or packaging providing an equal degree of protection,
to the address specified by Fitbit. In accordance with applicable law, Fitbit may require that you
furnish proof of purchase details and/or comply with registration requirements before receiving
warranty service. It is your responsibility to backup any data, software, or other materials you may
have stored or preserved on the Product. It is likely that such data, software, or other materials will
be lost or reformatted during service, and Fitbit will not be responsible for any such damage or loss.
For specific instructions on how to obtain warranty service on your Product, visit the Fitbit website
(www.fitbit.com/help)
Exclusions and Limitations. This Limited Warranty applies only to the Product manufactured by or for
Fitbit that can be identified by the "Fitbit" trademark, trade name, or logo affixed to it. The Limited
Warranty does not apply to any (a) Fitbit products and services other than the Product, (b) non-Fitbit
hardware product, (c) consumables (such as batteries), or (d) software, even if packaged or sold
with the Product or embedded in the Product. Refer to the licenses accompanying the software for
details of your rights with respect to its use.
Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Fitbit is
not responsible for damage arising from failure to follow instructions relating to the Product's use.
This warranty does not apply to a Product or part of the Product that has been altered or modified
(e.g., to alter functionality or capability) by anyone who is not a representative of Fitbit or if the
Product is inserted or installed in a casing not provided by Fitbit. In addition, this Limited Warranty
does not apply: (a) to damage caused by use with non-Fitbit products; (b) to damage caused by
accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by
operating the Product outside the permitted or intended uses described by Fitbit or with improper
voltage or power supply; or (d) to damage caused by service (including upgrades and expansions)
performed by anyone who is not a representative of Fitbit. Recovery and reinstallation of software
programs and user data are not covered under this Limited Warranty.
This Limited Warranty does not cover the cost of returning the Product to Fitbit; this is your
responsibility.