Instruction Manual

8 9
FAQ
1. Why is the product louder at full speed?
The higher speed is intended to quickly clear or find a specific
design. It is recommended to use the product below 50% speed for
optimal silence.
2. The ball moves slow in the center. Is this normal?
Yes. The product is designed to maintain intricate designs even
when the ball is moving in the center.
3. How do I stop the sand from bunching up around the outside
over time?
Occasionally, you may feel the need to pause the product, remove
the metal ball, and level the sand.
4. Can I use other materials or sand?
We only recommend using the drift sand included with the sandscape.
This sand can also be purchased at homedics.com.
5. How do I reattach my metal ball to the magnet?
Put the ball in the middle of the table and choose the “clean”
design. This will pull the magnet under the table to the center and
should reconnect with the ball.
6. To rest my product, do I pull the plug out of the wall or do I need to
do something within the app?
Long press the power button or press the power button within
the app.
7. Why does my product stop midway through my playlist?
Make sure that your phone is close enough to the table when
choosing a new playlist to allow the new playlist to fully download.
8. What happens when I am outside of Bluetooth
®
range? Will my drift
still work?
Your drift will continue running the playlist or current design.
Depending on your settings, it will either stop or continue with the
next design.