FLEDGING SUPPORT GUIDE FOR ALL YOUR TROUBLESHOOTING NEEDS FLEDGING LLC CONTACT@FLEDGING.
Table of Contents Installation Guides ................................................................................................................. 2 M10 ...............................................................................................................................................2 M12 ...............................................................................................................................................2 P12 ........................................................
Installation Guides M10 1. Backup your MacBook externally, using Time Machine. 2. Power down your computer and make sure it is not plugged into the charger. 3. Using the P5 screwdriver provided in your order, remove all of the screws from the back of your computer. 4. Remove the back panel of your computer starting near the hinge. 5. Using the T5 screwdriver provided in your order, remove the SSD mounting screw. 6. Gently pull out the old SSD. 7.
9. Power on your computer and let it turn on normally. 10. Plug in your external backup and recover your data, following on-screen prompts to use the Migration Assistant. M13 1. 2. 3. 4. Make sure your computer is running High Sierra or a newer macOS. Backup your computer externally, using Time Machine. Power down your computer and make sure it is not plugged into the charger. Using the P5 screwdriver included in your order, remove all of the screws from the back of your computer. 5.
7. Peel the black tape off the original SSD. 8. Using the blue T5 screwdriver, unmount the two black screws on either side of the original SSD. 9. Place the wedge on its side at the base of the original SSD, then slide the SSD towards you and use the wedge to pry up the original SSD. 10. Slide the Feather M17 in the socket and ensure it is inserted all the way. 11. Put back the two black screws on either side of the SSD. 12. Replace the black tape. 13.
Drive is Unrecognized Solution for M10, M12, and P12 1. Turn your computer off and make sure your SSD is securely mounted into its rest. Unplugging and reinserting your SSD may be needed to ensure a steady connection. Solutions for M13 and M17 1. Turn your computer off and make sure your SSD is securely mounted into its rest. Unplugging and reinserting your SSD may be needed to ensure a steady connection. 2. Your firmware may need to be updated.
Check My Firmware If you can boot your computer normally 1. Click the Apple icon in the top left corner of your screen. 2. Select “About this Mac” from the drop-down menu. 3. From this new window, Click “System Report”. a. This will open your Hardware Overview. 4. Find your BootROM version displayed toward the bottom of the list. 5. Compare your BootROM version to our chart. a. If our chart doesn’t make sense, reach out to our team and we will be happy to help. 6.
Firmware Update If you do not have a working Apple SSD 1. Please contact our support team for assistance. If you do have a working Apple SSD 1. Make sure you have everything you need before you begin. a. 1x Working Apple SSD b. 1x Feather SSD c. 1x USB (or other external hard drive) with at least 8GB of space 2. Create a USB installer using Apple Support. 3. With your computer off and unplugged, install the Apple SSD. a. If your Apple SSD is already installed, skip step 3. 4.
Clean Install 1. With your Apple SSD plugged in: a. Create a USB installer of your preferred operating system (High Sierra or newer is required). i. Please note at least 8GB of space is needed for this step. 1. High Sierra 2. Mojave 3. Catalina 2. After the installer is made: a. Turn your computer off. b. Replace your Apple SSD with your new Feather SSD. 3. Plug in your USB installer. 4. Power on your computer and immediately hold down COMMAND + R until you hear chimes. 5.
Sleep Crashing 1. With your computer on, open the Terminal application. a. One can do this with either of these methods: i. Open Finder -> go to Applications Folder -> go to Utilities Folder. Terminal is in this folder. ii. Use Spotlight (COMMAND + SPACEBAR), then search for Terminal. 2. Type the following command into the Terminal window: a. Sudo pmset hibernate mode 0 standby 0 3. Press RETURN (ENTER). a. You will be asked to enter your password. b.
SMC Reset If you have an iMac, Mac Mini, or Mac Pro 1. Disconnect the power cord. a. Either from the computer of the AC outlet. 2. Wait 15 seconds. 3. Plug it back in. 4. Wait another 5 seconds. 5. Turn your computer back on. If you have a portable Mac with non-removable batteries 1. Shut down and unplug your computer. 2. On the built-in keyboard, press and hold SHIFT + OPTION + CONTROL + POWER for 10 seconds. 3. Connect the power adapter. 4. Turn your computer on normally.
What Drive Do I Need? Compatibility Chart EMC Checker You can also look up your machine’s compatibility by entering your 4-digit EMC into our tracker here.
