User Guide

21
In case of a malfunction
A Driver must do the following:
(1) Contact FleetHunt ELD support at 204-818-2353 or
[e-mail] for troubleshooting the issue.
(2) Note the malfunction of the ELD and provide written notice of the malfunction to the motor carrier
within 24 hours.
(3) If the ELD records are not retrievable from the ELD, reconstruct the record of duty status for the current
24-hour period and the previous 7 consecutive days.
(4) Manually prepare a record of duty status until the ELD is serviced and no longer malfunctioning.
The Motor Carrier should do the following:
If a motor carrier receives or discovers information concerning the malfunction of an ELD, the motor carrier
must take actions to correct the malfunction of the ELD within 8 days of discovery of the condition or a
driver’s notification to the motor carrier, whichever occurs first.
The ELD provider, i.e., FleetHunt should do the following:
Send a new ELD device upon notification from the carrier.
7. Data Transfer Compliance
➢ If the monitoring mechanism fails to confirm proper in-service operation of the data transfer
mechanism(s), an ELD must record a data transfer data diagnostic event and enter an
unconfirmed data transfer mode.
Contact
Phone: [phone] (Open 24x7)
Email:
[e-mail]
Website: www.fleethunt.ca