User's Manual

22
6. Limited Product Warranty
Fleetwood Group, Inc. warrants its Digicall Spectrum Wireless Learning System components
for a period of 24 months from the date of installation for any material or workmanship defect in
the product. This warranty does not extend to batteries, Student Headsets or any product
component, which has been subjected to misuse, neglect, accidental breakage, improper
installation, use outside of present guidelines, or alteration outside of our factory.
Fleetwood Group, Inc. agrees to remedy, at the factory, any product defect, or at its discretion,
replace any component or part of the product provided the owner complies with the following
procedures:
Student Headsets are warranted for 30 days from ship date.
1) The owner is to determine that the problem is not the batteries or a faulty or improper connection
or power source.
2) The owner will notify our Product Service Coordinator at:
1 888-467-3759
to obtain a Return Material Authorization (RMA)
number prior to shipping the product back to the factory.
3) The owner will send the defective component via prepaid freight to:
Fleetwood Group, Inc.
Electronics Division
Product Service Coordinator
11832 James Street
Holland, MI 49424
4) If the factory determines the defect is due to negligence or oversight on the part of the owner, the
owner will be invoiced for the cost of the repair.
5) Onsite factory service is available to the owner of a Digicall Lab on a time and material basis.
This service must be scheduled by calling the Fleetwood Product Service Coordinator. Fleetwood
Group, Inc. shall not bear the cost of any service call, labor to disassemble or other work
performed in the field or outside the factory