Warranty Guide

Page 1 of 4 | © FLEXCO Corporation, Printed in the U.S.A. | July 30, 2014
Limited Warranty
Flexco Corporation, Inc. manufactures and markets its products
under the trade name Flexco®. All Flexco products are covered
by a warranty period from the date of purchase by the Installer
or End User against defects in material and workmanship and
conform to product specifications, provided installation,
maintenance and use falls within Flexco’s current written
instructions. Most products, as described below, also carry a
Limited Wear Warranty and those details are described on a per
product basis. The Limited Wear Warranty is related to “Wear
Through” of the product wear layer.
NOTICE OF DEFECT PRIOR TO INSTALLATION
Flexco requests notification of any defect prior to installation. If
this occurs, Flexco will replace the material at no charge to the
Installer or End User. Failure to notify Flexco prior to
installation could result in voided product warranty. The
installation of defective material waves any right to product
and/or labor reimbursement.
NOTICE OF DEFECT DURING OR AFTER INSTALLATION
If defect is discovered during or after installation, notification
must be made to Flexco. Flexco must be permitted the right to a
sample or inspection of the installation. Upon inspection of the
sample or installation, if Flexco determines the product to be
defective, Flexco will repair or replace the determined defective
product, subject to the limitations of this warranty, and prorated
as described within each product section relevant to the limited
manufacturers’ and/or limited wear warranty. Intentional
installation of defective material waves any right to product
and/or labor reimbursement.
INDIVIDUAL PRODUCT LIMITED WARRANTIES
NATURAL ELEMENTS PREMIUM WOOD VINYL PLANK &
LUXURY VINYL STONE TILE PRODUCTS
Limited 1 (one) Year Manufacturers’ Warranty including
conformity to written specifications and free from manufacturing
defects, subject to the terms and conditions of this document.
Limited 10 (ten) Year Commercial Wear Warranty
Limited 20 (twenty) Year Residential Wear Warranty
If determined by Flexco to be defective and/or a wear warranty
issue, Flexco will replace or repair the material subject to the
warranty, however labor costs will be the end user’s
responsibility except as provided on the following prorated
basis:
Year 1, Material & 100% Reasonable Labor
Year 2, Material & 50% Reasonable Labor
Years 3-10, Material Only
Residential Years 11-20, Material Only
ESD SOLID VINYL TILE PRODUCTS
Limited 1 (one) Year Manufacturers’ Warranty including
conformity to written specifications and free from manufacturing
defects, subject to the terms and conditions of this document.
Limited 10 (ten) Year Commercial Wear Warranty
Limited Lifetime Conductivity Warranty
If determined by Flexco to be defective and/or a wear warranty
issue, Flexco will replace or repair the material subject to the
warranty, however labor costs will be the end user’s
responsibility except as provided on the following prorated
basis:
Year 1, Material & 100% Reasonable Labor
Year 2, Material & 50% Reasonable Labor
Years 3-10, Material Only
Conductivity Warranty applies to Conductive products to
read between (2.5 x 10
4
1 x 10
6
) and Dissipative products
to read between (1 x 10
6
1 x 10
9
) for the life of the
product. Flexco does not recommend and therefore does not
warrant the performance of floor finishes, sealers, waxes of
any kind, nor will be held liable if the conductivity or
dissipated properties of the flooring is either reduced or
eliminated, or if the flooring is adversely affected in any
way.
APPEAL, CONTRACT & HEALTH DESIGN SOLID VINYL TILE
PRODUCTS
Limited 1 (one) Year Manufacturers’ Warranty including
conformity to written specifications and free from manufacturing
defects, subject to the terms and conditions of this document.
Limited 10 (ten) Year Commercial Wear Warranty
If determined by Flexco to be defective and/or a wear warranty
issue, Flexco will replace or repair the material subject to the
warranty, however labor costs will be the end user’s
responsibility except as provided on the following prorated
basis:
Year 1, Material & 100% Reasonable Labor
Year 2, Material & 50% Reasonable Labor
Years 3-10, Material Only
HEALTH DESIGN, BASE SCULPTURES, WALLFLOWERS, BASE
2000, WOOD ELEMENTS, AND VINYL WALL BASE PRODUCTS
Limited 2 (two) Year Manufacturers’ Warranty including
conformity to written specifications and free from manufacturing
defects, subject to the terms and conditions of this document.
No Commercial or Residential Wear Warranty
If determined by Flexco to be defective, Flexco will replace or
repair the material subject to the warranty, however labor costs
will be the end user’s responsibility except as provided on the
following prorated basis:
Year 1, Material & 100% Reasonable Labor

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