Warranty Guide

ManualsBrandsFlexco ManualsFlooringPrime Sports 5-Pack 18-in x 18-in Blue Ice Color flecked Rubber Roll Multipurpose Flooring

7.24.2019 | Flexco Floors | 1401 E. 6th St. - Tuscumbia, AL 35674 | P: 866.955.8291 | Page 1

WARRANTY TERMS: Flexco (“Manufacturer”) warrants to its original purchaser that, at the time of delivery by the

Manufacturer, the flooring products described in the Manufacturer’s Catalog as Flexco FlexTuft Recycled Rubber Tile

(“Product” or “Products”) will conform to Manufacturer’s published technical documents.

All warranties, whether expressed or implied, are contingent on the following requirements:

1. All Guidelines Must Be Reviewed. Installation and substrate preparation must be performed in accordance

with all related ACI, ASTM, NWFA and RFCI guidelines (“Guidelines”).

2. All Technical Data Must Be Reviewed. Products must be installed in accordance with Manufacturer’s

published architectural specifications, technical data sheets, care and maintenance documents and other

relevant technical information provided by the manufacturer for the Products (“Technical Data”). This includes

technical data sheets of all associated adhesive and maintenance products, as well as proper product and

adhesive selection.

Manufacturer provides the following commercial warranties to its original purchaser:

1. Limited Commercial Warranty. The product will conform to written specifications, will be free of any and all

manufacturing defects outside of normal tolerances, will not delaminate and will not prematurely wear from

normal use. Premature wear shall be known as wearing completely through the Product’s wear layer within the

warranty period. Warranty will cover material and labor for a period of three (3) years from date of purchase,

per the following pro-rated schedule:

a. Year 1: 100% Material costs, 100% of Labor costs

b. Year 2: 100% Material costs, 50% of Labor costs

c. Year 3: 100% of Material costs, 0% Labor costs

These warranties are specific to the Products described in the Manufacturer’s Catalog and no other products. The

warranties are only provided to original purchasing authority, company, person, entity, building and/or project and are non-

transferable.

Products must be selected, installed, used, maintained and cared for in accordance with the Guidelines and Technical

Data. Products must be installed by a professional, licensed and experienced installer only. Any installation by anyone

other than a professional installer shall void any and all expressed or implied warranties. Guidelines may be obtained from

the appropriate organization. Technical Data may be obtained at www.flexcofloors.com and are available upon request

(866) 955 - 8291.

WARRANTY EXCLUSIONS: The above warranties do not apply or cover any of the following:

1. Any expressed or implied promise made by any architect, designer, representative, sales agent, distributor or

installer without expressed, written consent from Manufacturer’s technical staff.

2. Normal Product shade, color or dimensional variations that are within normal tolerances.

3. Products installed with visible and obvious manufacturing defects.

4. Products installed outside of product limitations found in Technical Data.

5. Discoloration or damage caused by improper or incompatible cleaning products, floor

finishes or finish removal products, as well as improper maintenance procedures, tools or machinery.

6. Discoloration or damage caused by subfloor or adhesive pH levels.

7. Discoloration or damage caused by direct and/or indirect UV light exposure.

8. Products that have not been installed in strict accordance with Guidelines and Technical Data.

9. Products that have not been installed with an explicitly compatible adhesive.

10. Products that have been damaged by excessive topical water, from such causes as improper or excessive

maintenance, broken or leaking plumbing, sink overflow, flooding or weather conditions.

11. Products that have been damaged by hydrostatic pressure, osmosis, excessive subfloor moisture or moisture-

related issues.

12. Products that have been damaged by negligence or accident, such as tears, burns or cuts.

13. Products that have been damaged by sharp, pointed objects, such as high heels, spikes or skates.

14. Products that have been damaged by incompatible materials, such as acids, alkalis and solvents.

15. Products that have been damaged by animal or vegetable fats, oils or grease and petroleum-based

hydrocarbons.

16. Products that have been damaged by circumstances beyond the reasonable control of Manufacturer, such as

ambient or substrate conditions.

Summary of content (3 pages)

PAGE 1
WARRANTY TERMS: Flexco (“Manufacturer”) warrants to its original purchaser that, at the time of delivery by the Manufacturer, the flooring products described in the Manufacturer’s Catalog as Flexco FlexTuft Recycled Rubber Tile (“Product” or “Products”) will conform to Manufacturer’s published technical documents. All warranties, whether expressed or implied, are contingent on the following requirements: 1. All Guidelines Must Be Reviewed.
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17. Products that have been damaged or deformed by substrate imperfections, damage or improper substrate selection (per the Technical Data) and installation. 18. Products that have been subjected to conditions of use or maintenance not in strict conformity with the Technical Data. 19. Any products that have been sold or resold as “seconds”, “mill-run”, “non-conforming”, “as is” or otherwise denoted as non-standard quality. 20.
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SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES. THOUGH THIS WARRANTY GIVES THE PURCHASER SPECIFIC LEGAL RIGHTS, THE PURCHASER MAY ALSO HAVE ADDITIONAL LEGAL RIGHTS AFFORDED THEM BY THE APPROPRIATE STATE. EXCLUSIONS OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES MAY VARY BY STATE. FOR FURTHER INFORMATION, CONSULT THE APPROPRIATE STATE CONSUMER AFFAIRS OFFICE OR THE STATE ATTORNEY GENERAL’S OFFICE. 7.24.2019 | Flexco Floors | 1401 E. 6th St. - Tuscumbia, AL 35674 | P: 866.