Warranty Guide

Vinyl Treads

Stair Treads, Risers & Stringers

Limited Commercial Warranty

Revised on 5.1.2018 | Flexco Floors | 1401 E. 6th St. - Tuscumbia, AL 35674 | P: 866.955.8291 | Page 1

WARRANTY TERMS: Flexco (“Manufacturer”) warrants to its original purchaser that, at the time of delivery by

the Manufacturer, the flooring products described in the Manufacturer’s Catalog as Flexco Vinyl Stair Treads,

Risers & Stringers (“Product” or “Products”) will conform to Manufacturer’s published technical documents.

All warranties, whether expressed or implied, are contingent on the following requirements:

1. All Guidelines Must Be Reviewed. Installation and substrate preparation must be performed in

accordance with all related ACI, ASTM, NWFA and RFCI guidelines (“Guidelines”).

2. All Technical Data Must Be Reviewed. Products must be installed in accordance with Manufacturer’s

published architectural specifications, technical data sheets, care and maintenance documents and

other relevant technical information provided by the manufacturer for the Products (“Technical

Data”). This includes technical data sheets of all associated adhesive and maintenance products, as

well as proper product and adhesive selection.

Manufacturer provides the following commercial warranties to its original purchaser:

1. Limited Commercial Warranty. All Products will conform to written specifications, will be free of any

and all manufacturing defects outside of normal tolerances and will not prematurely wear from

normal use. Premature wear shall be known as wearing completely through the Product’s wear layer

within the warranty period. Warranty will cover material and labor for a period of five (5) years from

date of purchase, per the following pro-rated schedule:

a. Year 1: 100% Material costs, 100% of Labor costs

b. Year 2: 100% Material costs, 50% of Labor costs

c. Year 3+: 100% of Material costs, 0% Labor costs

These warranties are specific to the Products described in the Manufacturer’s Catalog and no other products.

The warranties are only provided to original purchasing authority, company, person, entity, building and/or

project and are non-transferable.

Products must be selected, installed, used, maintained and cared for in accordance with the Guidelines and

Technical Data. Products must be installed by a professional, licensed and experienced installer only. Any

installation by anyone other than a professional installer shall void any and all expressed or implied warranties.

Guidelines may be obtained from the appropriate organization. Technical Data may be obtained at

www.flexcofloors.com and are available upon request (866) 955 - 8291.

WARRANTY EXCLUSIONS: The above warranties do not apply or cover any of the following:

1. Any expressed or implied promise made by any architect, designer, representative, sales agent,

distributor or installer without expressed, written consent from Manufacturer’s technical staff.

2. Normal Product shade, color or dimensional variations that are within normal tolerances.

3. Products installed with visible and obvious manufacturing defects.

4. Products installed outside of product limitations found in Technical Data.

5. Discoloration or damage caused by improper or incompatible cleaning products,

floor finishes or finish removal products, as well as improper maintenance procedures, tools or

machinery.

6. Discoloration or damage caused by subfloor or adhesive pH levels.

7. Discoloration or damage caused by direct and/or indirect UV light exposure.

8. Products that have not been installed in strict accordance with Guidelines and Technical Data.

9. Products that have not been installed with an explicitly compatible adhesive.

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Vinyl Treads Stair Treads, Risers & Stringers Limited Commercial Warranty WARRANTY TERMS: Flexco (“Manufacturer”) warrants to its original purchaser that, at the time of delivery by the Manufacturer, the flooring products described in the Manufacturer’s Catalog as Flexco Vinyl Stair Treads, Risers & Stringers (“Product” or “Products”) will conform to Manufacturer’s published technical documents. All warranties, whether expressed or implied, are contingent on the following requirements: 1.
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Vinyl Treads Stair Treads, Risers & Stringers Limited Commercial Warranty 10. Products that have been damaged by excessive topical water, from such causes as improper or excessive maintenance, broken or leaking plumbing, sink overflow, flooding or weather conditions. 11. Products that have been damaged by hydrostatic pressure, osmosis, excessive subfloor moisture or moisture-related issues. 12. Products that have been damaged by negligence or accident, such as tears, burns or cuts. 13.
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Vinyl Treads Stair Treads, Risers & Stringers Limited Commercial Warranty removal of installed Products prior to such examination will void this warranty. Manufacturer may require additional testing or verification of any such test obtained by the original purchaser.