Warranty Guide

Limited Warranty
Flexco Corporation, Inc. manufactures and markets its products under the trade name Flexco®. All Flexco products
are covered by a warranty period from the date of purchase by the Installer or End User against defects in material
and workmanship and conform to product specifications, provided installation, maintenance and use falls within
Flexco’s current written instructions. Most products, as described below, also carry a Limited Wear Warranty and
those details are described on a per product basis. The Limited Wear Warranty is related to “Wear Through” of the
product wear layer.
N
OTICE OF
D
EFECT PRIOR TO
I
NSTALLATION
Flexco requests notification of any defect prior to installation. If this occurs, Flexco will replace the material at no
charge to the Installer or End User. Failure to notify Flexco prior to installation could result in voided product
warranty. The installation of defective material waves any right to product and/or labor reimbursement.
N
OTICE OF
D
EFECT
D
URING OR AFTER
I
NSTALLATION
If defect is discovered during or after installation, notification must be made to Flexco. Flexco must be permitted the
right to a sample or inspection of the installation. Upon inspection of the sample or installation, if Flexco determines
the product to be defective, Flexco will repair or replace the determined defective product, subject to the limitations
of this warranty, and prorated as described within each product section relevant to the limited manufacturers’ and/or
limited wear warranty. Intentional installation of defective material waves any right to product and/or labor
reimbursement.
V
INYL
S
TAIR
T
READ
P
RODUCTS
Limited 1 (one) Year Manufacturers’ Warranty including conformity to written specifications and free from
manufacturing defects, subject to the terms and conditions of this document.
Limited 5 (five) Year Commercial Wear Warranty
If determined by Flexco to be defective and/or a wear warranty issue, Flexco will replace or repair the material
subject to the warranty, however labor costs will be the end user’s responsibility except as provided on the following
prorated basis:
Year 1, Material & 100% Reasonable Labor
Year 2, Material & 50% Reasonable Labor
Years 3-5, Material Only
Abrasive Safety Inserts – Limited 1 (one) Year Manufacturer’s Warranty and Commercial Wear Warranty
Smooth & Ribbed Rubber Inserts – Same Limited Manufacturer’s Warranty and Commercial Wear Warranty as the
Flexco Tread carrying it.

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