Warranty Guide

Rubber Tile & Sheet

Limited Commercial Warranty

Revised on 5.1.2018 | Flexco Floors | 1401 E. 6th St. - Tuscumbia, AL 35674 | P: 866.955.8291 | Page 1

WARRANTY TERMS: Flexco (“Manufacturer”) warrants to its original purchaser that, at the time of delivery by

the Manufacturer, the flooring products described in the Manufacturer’s Catalog as Flexco Rubber Tile &

Rubber Sheet (“Product” or “Products”) will conform to Manufacturer’s published technical documents.

Manufacturer’s Products include the following products:

Distinct Designs Rubber Tile & Sheet

IMO Rubber Tile

Repel Rubber Tile

All warranties, whether expressed or implied, are contingent on the following requirements:

1. All Guidelines Must Be Reviewed. Installation and substrate preparation must be performed in

accordance with all related ACI, ASTM, NWFA and RFCI guidelines (“Guidelines”).

2. All Technical Data Must Be Reviewed. Products must be installed in accordance with Manufacturer’s

published architectural specifications, technical data sheets, care and maintenance documents and

other relevant technical information provided by the manufacturer for the Products (“Technical

Data”). This includes technical data sheets of all associated adhesive and maintenance products, as

well as proper product and adhesive selection.

Manufacturer provides the following commercial warranties to its original purchaser:

1. Limited Commercial Warranty. Products will conform to written specifications, will be free of any

and all manufacturing defects outside of normal tolerances and will not prematurely wear from

normal use. Premature wear shall be known as wearing completely through the Product’s wear layer

within the warranty period. Warranty will cover material and labor for a period of ten (10) years

from date of purchase, per the following pro-rated schedule:

a. Year 1: 100% Material costs, 100% of Labor costs

b. Year 2: 100% Material costs, 50% of Labor costs

c. Year 3+: 100% of Material costs, 0% Labor costs

2. Extended Commercial Warranty. Product will conform to written specifications, will be free of any

and all manufacturing defects outside of normal tolerances and will not prematurely wear from

normal use. Premature wear shall be known as wearing completely through the Product’s wear

layer within the warranty period. Warranty will cover material and labor for a period of twenty (20)

years from date of purchase, per the following pro-rated schedule:

a. Year 1-5: 100% Material costs, 100% of Labor costs

b. Year 6-10: 100% Material costs, 50% of Labor costs

c. Year 11-15: 75% Material costs, 25% Labor Costs

d. Year 16+: 50% of Material costs, 0% Labor costs

PLEASE NOTE: Prior to obtaining an Extended Commercial Warranty, a completed Extended

Warranty Application Form must be completed and returned to RHC Technical. Extended Warranty

Application Forms can be obtained and returned to Kim Jenkins at kim@RHCTechnical.com.

These warranties are specific to the Products described in the Manufacturer’s Catalog and no other products.

The warranties are only provided to original purchasing authority, company, person, entity, building and/or

project and are non-transferable.

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Rubber Tile & Sheet Limited Commercial Warranty WARRANTY TERMS: Flexco (“Manufacturer”) warrants to its original purchaser that, at the time of delivery by the Manufacturer, the flooring products described in the Manufacturer’s Catalog as Flexco Rubber Tile & Rubber Sheet (“Product” or “Products”) will conform to Manufacturer’s published technical documents.
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Rubber Tile & Sheet Limited Commercial Warranty Products must be selected, installed, used, maintained and cared for in accordance with the Guidelines and Technical Data. Products must be installed by a professional, licensed and experienced installer only. Any installation by anyone other than a professional installer shall void any and all expressed or implied warranties. Guidelines may be obtained from the appropriate organization. Technical Data may be obtained at www.flexcofloors.
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Rubber Tile & Sheet Limited Commercial Warranty Product and an amount up to the original cost of labor and material for the affected section of the floor, per the Warranty Terms. No warranty claims will be processed if received more than thirty (30) days after the applicable warranty period has ended. All warranty claims must be directed to: RHC Technical ATTN: Kim Jenkins 1602 N Union St. Fostoria, OH 44830 P: (419) 436 - 4554 F: (844) 305 - 8358 E: kim@rhctechnical.