Use and Care Manual

Flexsteel upholstered home furniture limited
warranties apply to the original purchaser for the
specified periods of time (see above), beginning the
date the product is purchased from an authorized
Flexsteel retailer in the United States or Canada.
Flexsteel products used under normal, indoor
residential conditions are warranted against
manufacturing and material defects for as long as the
product remains in the original upholstery and for as
long as parts are available.
For third-party warranties offered by other
companies, contact those companies for further
information.
Exclusions
Flexsteel products are not warranted against
wear and tear or damage resulting from neglect,
abuse, misuse, rental or commercial use, pets,
extreme temperatures, exposure to sunlight,
chemical treatments, excessive soiling, accidents,
or improper storage, care, or cleaning. Please visit
our website at www.flexsteel.com for proper care
and cleaning instructions.
Flexsteel does not warrant the following:
• Normal fading, pilling, shading, wrinkling,
shrinkage, stretching, wear, and color loss of
fabrics.
• In-store samples or product designated “as is” at
the time of purchase.
• Minor differences between your furniture and
in-store samples, printed materials, and video or
internet displays.
These warranties are valid for products
purchased after June 2016.
Notes
The following are not considered defects:
• Color variations caused by lighting angles and
markings displayed on fabrics such as velvets
and silks.
• Slight softening and flattening of seat cushion
foam and fibers as a result of normal use
and aging Under normal use and conditions,
cushions may lose up to one inch of the original
height standard of the cushion foam core within
the first year of use.
• Softening and flattening of ultra-soft back
cushions with blown-in fiber filling as a result
of normal use. Occasionally fluff these cushions
to keep fibers evenly distributed and prolong
softness.
Your Rights
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state.
Service Claims
To request a service claim under these warranties,
contact the Flexsteel retailer where you made
your purchase or your nearest authorized Flexsteel
retailer. To initiate a claim, you will need to provide
proof of purchase. If the product is still under
warranty, the retailer will make arrangements
for repair or replacement. After the first year of
the warranty period, the purchaser is responsible
for the labor and shipping costs associated with
repairs.
Warrantor
Flexsteel Industries, Inc.
PO Box 877
Dubuque, IA 52004-0877
Caution
• Use appropriate precautions to prevent young
children and pets from playing on or under
furniture.
• Keep smoldering, smoking objects and open
flames a safe distance from polyurethane foam
to prevent furniture fires.
* Specialty brand fabric warranties may vary.
Please refer to the warranty tag for each fabric
brand for complete warranty details.
For warranty information on Flexsteel furniture
purchased from an authorized Flexsteel retailer
outside the United States or Canada, please refer
to the international warranty information on our
website at www.flexsteel.com.
Upholstered Furniture Limited Warranty Information
Lifetime Limited Warranty
Internal structures:
Springs
Wood frames
Seat cushion foam
One-Year Limited Warranty
Plastic components
Metal components
Filling materials
Pillow fiber filling
Upholstery materials*
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