User's Manual

Table Of Contents
3 Customer help
General
For customer help, visit:
http://support.flir.com
Submitting a
question
To submit a question to the customer help team, you must be a registered user. It
only takes a few minutes to register online. If you only want to search the knowledge-
base for existing questions and answers, you do not need to be a registered user.
When you want to submit a question, make sure that you have the following informa-
tion to hand:
The camera model
The camera serial number
The communication protocol, or method, between the camera and your PC (for
example, HDMI, Ethernet, USB™, or FireWire™)
Operating system on your PC
Microsoft
®
Office version
Full name, publication number, and revision number of the manual
Downloads
On the customer help site you can also download the following:
Firmware updates for your infrared camera
Program updates for your PC software
User documentation
Application stories
Technical publications
Publ. No. T559597 Rev. a554 ENGLISH (EN) September 27, 2011 5