Installation and User Guide Elara™ FR-345-EST Camera i 427-0108-00-10 - Revision 110 - May 2021 This document does not contain any export-controlled information.
© 2021 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc.. Names and marks appearing on the products herein are either registered trademarks or trademarks of FLIR Systems, Inc. and/or its subsidiaries.
Product Registration and Warranty Information Register your Product with FLIR at https://customer.flir.com. For warranty information, see https://www.flir.com/support-center/warranty/security/flir-security-productwarranties/. 427-0108-00-10 - Revision 110 - May 2021 This document does not contain any export-controlled information.
Table of Contents 1. Camera Overview ........................................................................................................................ 1 1.1 Accessing Product Information from the FLIR Website ...................................................... 2 1.2 Camera Dimensions ............................................................................................................ 3 1.3 Camera Specifications ...........................................................................
Table of Contents 4.6.3 TLS/HTTPS .......................................................................................................... 39 4.6.4 Services ............................................................................................................... 39 4.7 Boresight Page .................................................................................................................. 40 4.8 Firmware & Info Page .....................................................................
Camera Overview 1 Camera Overview The FLIR Elara FR-345-EST is an affordable, fixed-mount radiometric camera for accurately measuring skin temperature* at medium- to high-throughput entry control points. Equipped with on-edge, intelligent face detection, Elara FR-345-EST issues on-screen prompts to individuals when they need to remove eyeglasses, while also guiding them to the correct position for best measurement.
Camera Overview 1.1 Accessing Product Information from the FLIR Website Up-to-date resources for the camera, including the FLIR Discovery Network Assistant (DNA) software tool — version 2.3.0.19 or higher — and this installation and user guide, are available from the camera’s product information and support pages on FLIR.com. To access product information from the FLIR website: 1. Open FLIR.com and then select Products > Security > FLIR EST Thermal Screening Solutions.
Camera Overview FLIR Elara FR-345-EST Product Support Page 5. Click Resources. 6. Download the resource you need. Click the relevant Download link. 1.2 Camera Dimensions The Elara FR-345-EST camera’s dimensions are: Side View 1.3 Front View Camera Specifications Thermal Sensor, Optics, and Optical Characteristics Array Format 320 x 256 Sensor Technology Long-Life, Uncooled VOx Microbolometer Pixel Pitch 17 µm Frame Rate 25 Hz FOV 45° × 34° F/# 1.5 Spectral Range 7.5 µm to 13.
Camera Overview Visible: 1080p (1920 × 1080), 720p (1280 × 720), VGA (640 × 480) System Integration Network Ethernet 10/100 Mbps Network APIs FLIR SDK; FLIR CGI; ONVIF Profile S Digital I/O Input: one dry alarm contact Output: one photo relay contact 1A max at 24 VAC/30 VDC Supported Protocols IPV4, HTTP, HTTPS, UPnP, DNS, NTP, RTSP, RTP, TCP, UDP, ICMP, IGMP, DHCP, ARP, IEEE 802.1X Input Voltage 12-30 VDC (±10%) 24 VAC (21-28 VAC) 802.
Installation 2 Installation Caution A qualified service person should install the camera. Except as described in this manual, do not open the camera for any reason. Damage to the camera can occur as the result of careless handling or electrostatic discharge (ESD). Always handle the camera with care to avoid damage to electrostatic-sensitive components. Prior to making any connections, ensure the power supply or circuit breaker is switched off.
Installation Tip Use stickers, signs, and other visual aids to guide persons being screened into the correct position facing the camera and looking at the camera's lenses. For the full list of accessories available for the camera, see the FLIR Security Cameras - Accessory Guide.
Installation 2.3 Hardware Description Component Description 1 RJ-45 connector 2 Power connector See System Cable. 3 Digital I/O connectors 4 Mounting bracket To install the camera directly on a wall or ceiling. 5 Camera body 6 Access cover Provides access to the camera’s Internal Interfaces. To open the access cover, use the Torx wrench supplied with the camera to loosen the four screws securing the cover to the camera body.
Installation Interface Description 1 Micro SD card slot To be supported in a future release. 2 USB To be supported in a future release. 3 RESET (R) To reboot the camera, press the button for at least one second. 4 DEFAULT (D) To reset the camera to its factory defaults, press the button for at least six seconds. LED (green / red / amber) that indicates camera is booting up or firmware being upgraded.
Installation · If using PoE, make sure the PoE switch or injector: o Is a Power Sourcing Equipment (PSE) device o Supports IEEE 802.3at (PoE+) · If using an external AC or DC power supply, connect the power supply's wires to the appropriate connectors on the system cable. Warnings · Make sure the camera’s power cable is properly connected. All electrical work must be performed in accordance with local regulatory requirements.
Installation Make sure the camera and the PC you are using to configure the camera are on the same LAN segment. 2. Connect the alarm connectors, if needed. 3. If using an external DC or AC power supply, connect its wires to the two-pin terminal block system cable's two-pin power connector. For more information about the camera's connections, see Hardware Description. 2.5.
Installation In the DNA Discover List, verify that the camera's status is Authenticated. 3. Change the camera’s IP address. Right-click the camera and select IP Setup. In the DNA - IP Setup window, clear Use DHCP and specify the camera's IP address. You can also specify the Mask (default: 255.255.255.0) and Gateway. Then, click Update, wait for Ok status to appear, and then click Close. To manually specify the camera's IP address using the camera’s web page: 1. Access the camera's web page. 2.
Installation Side Cable Exit 5. Attach an Ethernet cable from the network switch to the RJ45 connector for a 10/100 Mbps Ethernet and IEEE 802.3at PoE+ connection. Ethernet is required for streaming video and for configuring the camera. 6. Connect the alarm connectors, if needed. 7. If using an external DC or AC power supply, connect its wires to the system cable's two-pin power connector. For more information about the camera's connections, see Hardware Description. 8.
Installation · Bracket for tilt adjustment (2): Adjust the bracket. Do not exceed the 0°~ 90° tilt range limit. · Retaining ring for 360° rotation (3): Rotate the camera body. Do not exceed the ±360° rotation range limit. Important While aiming the camera, make sure to support the camera's weight with your hand. Aim the Camera Make sure that the toothed surfaces are properly aligned and meet evenly.
Installation Configuration task Camera's default admin user or any user assigned the admin or expert role Enable or disable the camera's alarms • Enable and configure external I/O devices • Any user Adjust the camera's live video and video stream settings • Adjust the camera's visible video settings • Adjust the camera's thermal video settings • Adjust the camera's EST screening settings • Enable and adjust the camera's OSD settings • Enable and configure the camera's full-screen mode, whi
Operation 3 Operation This chapter includes information about how to access the camera and how to operate it using the View Settings page. 3.1 Accessing the Camera To operate the camera, you first need to access it. You can access the camera by logging in to the camera's web page. The camera's web page supports Google Chrome® and other popular web browsers. To log in to the camera's web page: 1. Do one of the following: o In the FLIR Discovery Network Assistant (DNA) tool — version 2.3.0.
Operation View Settings page for users assigned the admin or expert role System Settings Users assigned the admin or expert role can click System Settings to configure the camera. For more information, see Configuration. Live Video You can select to view visible (V) or thermal (T) live video images. The camera supports two visible video streams (V1 and V2). When V is selected for live video on the camera web page, images from the V1 stream appear.
Operation In general, it is not necessary to modify the default parameters. In some cases, such as when an IP video stream is sent over a wireless network, it can be useful to tune the video streams to reduce the bandwidth requirements. To modify the parameters for a particular video stream, click the relevant button (V1, V2, or T1). To apply any change to settings on the Video page, click Save. To restore previously saved settings or the factory default settings, click Reset.
Operation Visible 1 Visible 2 Thermal 1 If more than one camera is providing multicast streams on the network, make sure the Destination Network IP address is unique for each camera (the Destination Port can be reused). By default, the port assignment is unique per stream. The time-to-live field controls the ability of IP packets to traverse network boundaries. A value of 1 restricts the stream to the same subnet. Greater values allow increasing access between networks.
Operation You can adjust the following visible video settings: · Brightness (Gamma) · Contrast (Max Gain) · Hue · Saturation · Sharpness The camera immediately applies changes to settings on the Visible page, affecting the live visible video images and streams. To save those changes, click Save. To discard changes and restore previously saved settings or the factory default settings, click Reset.
Operation · Noise reduction settings Noise reduction settings are used to reduce or eliminate artifacts that can limit the ability to positively identify an object. There are two types of noise: luminance and color (chroma) noise. 3D noise reduction and 2D noise reduction settings reduce luminance noise: dots of varying brightness levels (black, white, and gray). It is not recommended to completely eliminate luminance noise, which can result in unnatural images.
Operation § Minimum Shutter Speed—Select the slowest shutter speed based on the amount of light in the scene. A slower shutter speed increases the amount of light entering the sensor and results in a brighter, more-detailed image.
Operation Shutter Speed - Shutter Priority and Manual Exposure Modes NTSC PAL 1/7.5 1/500 1/10000 1 1/250 1/8000 1/15 1/800 1/12500 1/2 1/400 1/10000 1/30 1/1000 1/16000 1/4 1/500 1/12500 1/60 1/2000 1/20000 1/6.25 1/800 1/16000 1/120 1/2500 1/25000 1/12.5 1/1000 1/20000 1/200 1/4000 1/32000 1/25 1/2000 1/25000 1/250 1/5000 1/50 1/2500 1/32000 1/400 1/8000 1/100 1/4000 1/200 1/5000 · Exposure Comp. (compensation)—Adjusts the exposure for the entire image.
Operation AGC ROI The camera's Automatic Gain Control (AGC) algorithm adjusts the thermal video according to the region of interest (ROI). By default, the ROI is Full screen; the camera's AGC algorithm considers the entire image. In some cases, defining an ROI that excludes a portion of the screen can improve the image. For example, if there is an air conditioning vent in the image. Defining the ROI to exclude the vent might improve contrast in the rest of the image.
Operation · Sharpness (DDE Gain)—Enhances image details and/or suppresses fixed pattern noise. Range 0 to 100. · AGC Filter—Determines how quickly a scene adjusts when a hot object appears (or disappears) within the AGC ROI. If set to a low value, when a hot object enters the ROI, the AGC will adjust more slowly to the hot object, resulting in a more gradual transition. Range 0 to 100.
Operation · For external I/O connections, set the current state for the input and output pins, as shown at right. You can configure the external I/O connections, including the number of external input and output pins, on the I/O Devices Page in System Settings. The camera immediately applies changes to settings on the I/O page. To save those changes, click Save. To discard changes and restore previously saved settings or the factory default settings, click Reset.
Operation discard the changes you made, save the changes, or continue without saving the changes. For example, if you would like to test settings before saving them. Advanced Settings · Temperature Units—Select Celsius (default) or Fahrenheit. · Temperature Offset—Select On or Off (default). When you enable temperature offset, you can specify the number of degrees the camera uses to calculate the alarm threshold, in positive whole numbers.
Operation · Acoustic warning on web—The camera generates audio signals through its web page when: o The measured skin temperature of the person being screened is higher than the Temperature Offset specified. o The camera detects a person being screened is not wearing a face covering and is not attempting to fool the camera by covering his or her face with another object. o The measured skin temperature of the person being screened is within the Temperature Offset specified.
Operation Screening Enabled Examples Pending Measurement Screening Overlay On Portrait Orientation Not in Full-Screen Mode Normal Temperature Measured Display Temperature On Eyeglasses Prevent Measurement Full-Screen Mode Visible Video Distance from Camera Prevents Measurement Elevated Temperature Measured Not Looking at Camera Prevents Measurement For information about full-screen mode, see Full-Screen Mode.
Operation 3.8 OSD Page The camera can provide an on-screen display of the camera's name as defined on the Firmware & Info page, and the date and time.
Operation · Orientation: the installation angle of the camera, between 0-360 degrees from North To apply any change to settings on the Georeference page, click Save. To restore previously saved settings or the factory default settings, click Reset. 3.10 Full-Screen Mode When the Elara FR-345-EST camera's web page will be shown to people being screened, you do not want them to be able to access View Settings menus and System Settings.
Operation Picture-in-Picture Click . You can move the picture-in-picture around the screen; click the top bar of the picture-in-picture and drag it. Tip Before locking the camera web page in full-screen mode, position the picture-in-picture. You can close the picture-in-picture by clicking the close window icon web page is locked in full-screen mode. , including when the camera Lock the Camera Web Page in Full-Screen Mode Click . Then, enter a password and click Lock.
Configuration 4 Configuration Users assigned the admin or expert role can click System Settings on the View Settings Home Page to configure: · Networking · I/O devices · Date and time · Cybersecurity · User accounts and passwords · Boresight Page · Alarm settings In addition, users assigned the admin or expert role can access the Firmware & Info page to upgrade the camera's firmware, reset the camera to its factory defaults, reboot the camera, and configure other parameters. 4.
Configuration Caution After changing the camera's IP address, the PC you are using to access the camera's web page might no longer be on the same network as the camera and can no longer access the camera's web page. To access the camera web page again, change the PC's IP address to be on the same network as the camera. When the IP address mode is DHCP, you can set the DNS Mode to DHCP or Static. When the IP address mode is Static, the DNS Mode is also Static.
Configuration To apply any change to settings on the Date & Time page, click Save. Applying these changes requires rebooting the camera. To restore previously saved settings, click Discard Changes. 4.3 Users Page Only users assigned the admin role can add users and change or set all passwords. Users assigned the expert role only see the user currently logged in, and cannot add, edit, or delete a user. To maintain security of the system, set up user names and passwords for each required login account.
Configuration Delete User 4.4 Alarm Page You can enable or disable the following alarms: · Output On Normal Temp—When the measured skin temperature of the person being screened is within the offset specified on the Screening Page, the camera generates an output signal at the local I/O connector.
Configuration 4.5 I/O Devices Page The I/O Devices page provides configuration settings for external I/O connections and the device managing those connections with the camera. The following settings for the device managing the external I/O connections are available: · Enabled or Disabled · Device IP address and port · Input and output base addresses You can define the number of input and output pins the device manages.
Configuration 4.6 Cyber Page The Cyber page provides security configuration settings for: · Certificates · IEEE 802.1X-compliant communication · Transport Layer Security (TLS) and secure HTTP (HTTPS) communication · Other cybersecurity services To apply any change to the security configuration settings on the Cyber page, click Save. Applying these changes requires rebooting the camera. To restore previously saved settings, click Discard Changes. 4.6.
Configuration To generate and install a self-signed certificate for TLS/HTTPS: 1. In the Certificates section and Certification area, select TLS/HTTPS and Self-Signed. 2. Enter information such as country code, city name, and organization name. 3. Click Create Certificate. 4. Allow 15 seconds for the camera to generate the certificate, at which point a confirmation appears. To upload a self-signed or third-party CA signed certificate for TLS/HTTPS or for 802.1X: 1.
Configuration 4.6.2 802.1x Enable or disable IEEE 802.1X-compliant TLS communication. Provide an Identity and Private Key Password. 4.6.3 TLS/HTTPS Enable or disable camera control using Transport Layer Security (TLS)/secure HTTP (HTTPS). Enable or disable HTTPS redirect. 4.6.4 Services Enable or disable digest authentication for the FLIR CGI control interface. The default setting is On (enabled).
Configuration Firewall Settings For enhanced security, the camera has a firewall that you can enable by clicking On. By default, when you enable the firewall, the following services are set to Allow, which means they remain enabled and their default ports remain open: · · · · SSH · Nexus Discovery FTP · Nexus SDK RTSP · TRK UPNP · ICMP To disable a service and its default port, click Block. Caution Disabling services and ports can affect product functionality. 4.
Configuration Both cameras' focus is fixed at one meter (39.4") and the camera uses digital zoom to adapt the visible camera's field of view (FOV) to the thermal sensor's FOV. 4.
Configuration Name Specify a unique, friendly name for the camera, using only alphanumeric characters. The default name for the camera is the camera model followed by the camera’s serial number. To upgrade the camera's firmware: 1. Make sure the camera has been recently rebooted. 2. Under Upgrade version, click Find file. 3. On your computer or network, browse to and select the firmware file. Caution Only upgrade firmware developed for the Elara FR-345-EST camera. 4. Click Upgrade.
Maintenance and Troubleshooting Tips 5 Maintenance and Troubleshooting Tips If help is needed during installation, operation, or configuration, contact the local FLIR representative, or visit the FLIR Support Center at: https://support.flir.com/. FLIR Systems, Inc. offers a comprehensive selection of training courses to help get the best performance and value from the thermal imaging camera. Find out more at the FLIR training web page: https://www.flir.com/support-center/training/. 5.
Maintenance and Troubleshooting Tips Unable to View Video Stream If the video stream from the camera is not displayed, it could be that the packets are blocked by the firewall, or there could be a conflict with video codecs that are installed for other video programs. When displaying video with a VMS for the first time, the Windows Personal Firewall may ask for permission to allow the video player to communicate on the network.
FLIR Systems, Inc. 6769 Hollister Ave Goleta, CA 93117 USA Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 USA Support: https://support.flir.com/ Document: 427-0108-00-10 Revision: 110 Date: May 2021 This document does not contain any export-controlled information.