Product Manual

FLIRCM55_CM57USERGUIDEDocumentIdentifier:CM55_CM57enUS_AB
19
8. TechnicalSupport
MainWebsite http://www.flir.com/test
TechnicalSupportWebsite http://support.flir.com
TechnicalsupportEmail TMSupport@flir.com
Service/RepairSupportEmail Repair@flir.com
SupportTelephonenumber +18554993662(tollfree)
9. Warranty
9.1FLIRGlobalLimitedLifetimeWarranty
AqualifyingFLIRTestandMeasurementproduct(the“Product”)purchasedeitherdirectlyfromFLIRCommercialSystemsInc.
andaffiliates(FLIR)orfromanauthorizedFLIRdistributororresellerthatPurchaserregistersonlinewithFLIRiseligiblefor
coverageunderFLIR’sLimitedLifetimeWarranty,subjecttothetermsandconditionsin
thisdocument.Thiswarrantyonly
appliestopurchasesofQualifyingProducts(seebelow)purchasedandmanufacturedafterApril1,2013.
PLEASEREADTHISDOCUMENTCAREFULLY;ITCONTAINSIMPORTANTINFORMATIONABOUTTHEPRODUCTSTHATQUALIFY
FORCOVERAGEUNDERTHELIMITEDLIFETIMEWARRANTY,PURCHASER’SOBLIGATIONS,HOWTOACTIVATETHEWARRANTY,
WARRANTYCOVERAGE,
ANDOTHERIMPORTANTTERMS,CONDITIONS,EXCLUSIONSANDDISCLAIMERS.
1.PRODUCTREGISTRATION.ToqualifyforFLIR’sLimitedLifetimeWarranty,PurchasermustfullyregistertheProductdirectly
withFLIRonlineathttp://www.flir.comwithinSixty(60)DAYSofthedatetheProductwaspurchasedbythefirstretail
customer(the“PurchaseDate”).Qualifying
PRODUCTSTHATARENOTREGISTEREDONLINEWITHINSIXTY(60)DAYSOFTHE
PURCHASEDATEWILLHAVEALIMITEDONEYEARWARRANTYFROMDATEOFPURCHASE.
2.QUALIFYINGPRODUCTS.Uponregistration,TestandMeasurementproductsthatqualifyforcoverageunderFLIR’sLimited
LifetimeWarrantyare:MR7x,CM5x,CM7x,CM8x,DMxx,
VP5xnotincludingaccessorieswhichmayhavetheirownwarranty.
3.WARRANTYPERIODS.ForpurposesoftheLimitedLifetimeWarranty,Lifetimeisdefinedassevenyears(7)aftertheproduct
isnolongermanufactured,ortenyears(10)fromdateofpurchase,whicheverisgreater.ThisWarrantyisonlyapplicableto
theoriginalowneroftheProducts.
AnyProductthatisrepairedorreplacedunderwarrantyiscoveredunderthisLimitedLifetimeWarrantyforonehundred
eightydays(180)daysfromthedateofreturnshipmentbyFLIRorfortheremainingdurationoftheapplicableWarranty
Period,whicheverislonger.
4.LIMITEDWARRANTY.InaccordancewiththetermsandconditionsofthisLimitedLifetimeWarranty,andexceptasexcluded
ordisclaimedinthisdocument,FLIRwarrants,fromthePurchaseDate,thatallfullyregisteredProductswillconformtoFLIR’s
publishedProductspecificationsandbefreefromdefectsinmaterialsandworkmanship
duringtheapplicableWarrantyPeriod.
PURCHASER’SSOLEANDEXCLUSIVEREMEDYUNDERTHISWARRANTY,ATFLIR’SSOLEDISCRETION,ISTHEREPAIROR
REPLACEMENTOFDEFECTIVEPRODUCTSINAMANNER,ANDBYASERVICECENTER,AUTHORIZEDBYFLIR.IFTHISREMEDYIS
ADJUDICATEDTOBEINSUFFICIENT,FLIRSHALLREFUNDPURCHASER’SPAIDPURCHASE
PRICEANDHAVENOOTHER
OBLIGATIONORLIABILITYTOBUYERWHATSOEVER.
5.WARRANTYEXCLUSIONSANDDISCLAIMERS.FLIRMAKESNOOTHERWARRANTYOFANYKINDWITHRESPECTTOTHE
PRODUCTS.ALLOTHERWARRANTIES,EXPRESSORIMPLIED,INCLUDINGBUTNOTLIMITEDTOIMPLIEDWARRANTIESOF
MERCHANTABILITY,FITNESSFORAPARTICULARPURPOSE(EVENIF
PURCHASERHASNOTIFIEDFLIROFITSINTENDEDUSEFOR
THEPRODUCTS),ANDNONINFRINGEMENTAREEXPRESSLYEXCLUDEDFROMTHISAGREEMENT.
THISWARRANTYEXPRESSLYEXCLUDESROUTINEPRODUCTMAINTENANCE,SOFTWAREUPDATES,ANDREPLACEMENTOF