Manual

ManualsBrandsFlir ManualsDigital Video RecordersDigimerge H.264 16 channel DVR with USB, IR remote, CMS software 120 FPS 1TB Hard Drive

Table Of Contents

www.digimerge.com

Right For Business

™

INSTRUCTION MANUAL

English Version 1.0

DIGIMERGE TOUCH

™

H.264 DIGITAL VIDEO RECORDER WITH

TOUCH SENSITIVE CONTROL

DH200 SERIES

Summary of content (106 pages)

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DIGIMERGE TOUCH™ H.264 DIGITAL VIDEO RECORDER WITH TOUCH SENSITIVE CONTROL INSTRUCTION MANUAL English Version 1.0 DH200 SERIES Right For Business™ www.digimerge.com Copyright © 2009 Digimerge Technology Inc.
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Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DH200 Series • DH200P Series For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
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Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product. Installation 1.
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Service Use 13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 14.
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General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked. 5.
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Features • H.264 compression, supports D1 resolution video recording • Security Certified Hard Disk with up to 2TB of data storage • Backup through USB port to flash and optical drives* • Excellent quality live and recorded video and audio • CMS application supports up to 10 DVRs simultaneously, 64 individual channels, view & playback • GUI with mouse for easy set-up and programming • 3G Smart phone viewing and control with Windows Mobile™* • Lite Touch pad control *Please visit www.digimerge.
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TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Control. . . . . . . . .
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MOTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 RECORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 SCHEDULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Clearing Health Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Health Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Health Report Conditions . . . . . . . . . . . . . . . . . .
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How Do I Enable Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Appendix C: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 How Do I Enable DDNS On My System? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Appendix D: Connecting PTZ Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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GETTING STARTED The system comes with the following components: DIGIMERGE TOUCH DIGITAL VIDEO RECORDER POWER SUPPLY REMOTE CONTROL MOUSE ETHERNET CABLE INSTRUCTION MANUAL, QUICKSTART GUIDE, & SOFTWARE CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
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BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the rear panel. Figure 1.0 Connect BNC cameras to the system 2. Connect a monitor a. Connect a VGA cable (not included) from the VGA port on the rear panel to the VGA port on your monitor. OR b. Connect a BNC terminated cable from one of the Video OUT ports to a TV or CCTV monitor. Figure 1.1 Connect to a VGA or CCTV monitor, or a TV 3. Connect the mouse (USB or PS/2) a.
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FRONT PANEL 1 2 3 10 4 11 6 5 12 13 14 7 8 9 15 *8-channel model shown. 1. Channel buttons: Press to view channels individually in full-screen.* 2. : Press to increase values in menu options. 3. : Press to switch between full-screen single channel, quad, and split-screen display views. 4. : Press to confirm menu options. 5. / 6. CLR : Press to perform the following: • Live viewing: Show/hide onscreen display (OSD) • Playback: Play/pause playback • Menu: Move cursor up 7.
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Front Panel Front Panel (cont’d.) 1 2 3 10 10. : Press to decrease values in menu options. 11. : Press to open/close the Time Search menu. 12. : Press to open/close the Backup menu. 4 11 12 6 5 13 14 7 8 9 15 13. MENU/ESC: Press to open/close the Main Menu; press to close menu windows. 14. /: Press to perform the following: • Live viewing: Open the Log menu • Playback: Stop playback • Menu: Move cursor down 15.
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REAR PANEL 1 2 3 8 9 4 5 6 7 10 11 12 1. CAMERA IN: Camera input ports for BNC cameras. 2. VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor or DVR. 3. AUDIO IN: One 3.5" RCA port (mono) for recording audio from an audio capable camera (not included). 4. VGA: VGA port to connect the system to a VGA monitor. 5. LAN: Connect an Ethernet cable to connect the system to a router or switch (not included). 6.
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REMOTE CONTROL 1. LED Indicator: Flashes red with every button-press. 2. POWER: Press to power the system ON/OFF (password required). 1 3. Navigation/Menu: 2 9 • S: Press to move cursor up • T: Press to move cursor down • W: Press to move cursor left • X: Press to move cursor right 10 3 • MENU: Press to open the Main Menu 11 : Press to switch between single channel 4. full-screen, quad, and split-screen displays. 4 : Press to confirm menu options/selections. 5. 6.
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MOUSE CONTROL The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB / PS/2 mouse to the USB port on the rear panel—DO NOT connect the mouse to the USB port on the front panel. The USB port on the front panel is strictly intended for data transfer. 1 2 3 1. Left-Button: While in a split-screen display mode, double-click an individual channel to view it in full-screen; double-click again to return to the split-screen display mode.
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USING THE SYSTEM To power the system ON/OFF: 1. Connect the power cable to the port on the rear panel. 2. Press the POWER button on the front panel or remote control. NOTE: You need to press the Power button for initial startup only. The system will load the live viewing screen on subsequent resets. NOTE: You will need to input your system password (by default, 000000) to power off the system. Quick Setup By default, the system has Quick Setup enabled.
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Using the System Using Quick Setup (cont’d.) 4. Under PRIORITY, select QUALITY (the quality of the video) or RATE (frames per second). If you select RATE, the video quality and frames per second will be at the lowest possible setting. This will reduce overall video quality, but will maximize the available hard drive space. Adjust this setting to best suit your recording environment and security needs. For details on configuring recording options, see “RECORD” on page 24.
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Using the System On-Screen Display The system shows the following for all display views: 1 2 3 6 4 7 5 8 Figure 4.0 Main system display 1. Recording: "REC" indicates that continuous recording is enabled on at least one channel. NOTE: If REC does not appear on the onscreen display the system is NOT RECORDING. 2. Display: Show live video and playback in single channel full-screen, quad, and split-screen configurations. 3.
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Using the System Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included). 1 1. Quick Function Keys: • : Time Search • Window Positioning • : Log • : Spot Out • System Info 2.
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Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed version of the Virtual Remote. 1 1. Navigation/Menu: • S: Move cursor up • T: Move cursor down • W: Move cursor left • X: Move cursor right • ZOOM: Click to open/close the Zoom windows. Click zoom then click + / - to increase 2X, 4X.
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Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording. NOTE: All recording must be stopped on the system in order to set the time. Figure 5.0 Time menu To set the date and time: button 1. Stop recording on the system by pressing / on the front panel, or pressing the on the remote control and enter your 6-digit system password (by default, 000000). NOTE: If using the mouse, right-click and then click on the Virtual Remote. 2.
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Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Full-Screen Quad Split-Screen 1 Split-Screen 2 (16-channel models only) Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s). To reposition the display channels: 1.
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Using the System Zoom Use the system’s built-in 2X digital zoom to get a closer look at images in full-screen (full-screen mode only). To use zoom: 1. From live viewing, press the number buttons on the front panel or remote control to select a channel to view in full-screen. NOTE: The zoom function will not work if the main display screen is in quad or split-screen configurations. 2. Press the ENTER button. The OSD disappears. A black frame appears in the center of the screen.
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RECORDING By default, the system is set to immediately record at startup from connected cameras— continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system can only perform one type of recording at a given time. Continuous Recording By default, all camera channels are enabled with continuous recording.
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Recording Motion Motion Detection must be applied to specific cameras. If you assign Motion Detection to a camera, that camera will only record when a motion event is triggered. The camera enabled with Motion Detection will have a WHITE number on the OSD (see figure 8.1). 1 2 3 4 • In this example, motion detection was assigned to camera 4, so the channel number is WHITE • Continuous Recording remains on channels 1~3 Figure 8.
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Recording Alarm When an alarm is triggered, the system will continue to record, but can apply unique recording parameters that you can set in the Alarm menu (Main Menu>Alarm). For details, see “ALARM” on page 24. NOTE: Press the CANCEL/ESC button on the remote control, front panel, or Virtual Remote to clear the alarm icon. Video Loss If a camera is disconnected or is damaged, the video loss icon will appear for the affected channel. The channel number will turn WHITE.
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PLAYBACK View recorded video on the system through playback mode. Figure 9.0 Playback display view To begin playback: 1. Press the WX button on the remote control. The system will play the last few minutes of the most recently recorded video. 2.
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SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Press the button on the front panel or remote control Figure 10.0 Time Search menu To search for recorded video: 1. Press WX to select the month. 2. PressT to move the cursor to the calendar. The date is highlighted with a black square. 3. Press STWX to select dates with either Alarm, Motion, or Normal recordings and press the ENTER button. The detailed Time Search menu opens. Figure 10.
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USING THE MAIN MENU To open the Main Menu: • Press the MENU button on the front panel or the remote control NOTE: Quick Setup must be disabled in order to view the full system Main Menu. For more details see “Setting the Time” on page 13. 1 5 2 6 3 7 4 8 Figure 11.0 System Main Menu 1. DISPLAY: Adjust OSD borders, camera titles, colors, split-screen configuration, and Auto Sequence settings. 2. CAMERA: Adjust brightness, color, contrast, title, PTZ settings, and enable/disable convert. 3.
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Using the Main Menu DISPLAY Sequential Setup Use the Display menu to configure the OSD and Auto Sequence settings. Configure Sequential Setup (Auto Sequence) settings. Figure 12.0 Display menu To change display settings: 1. Select the DISPLAY SETUP tab, and configure the following: • STATUS BAR: Select to Show or Hide the status bar on the OSD. • CAMERA: Select to show the CAMERA NO. or the CAMERA TITLE or both.
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Using the Main Menu CAMERA MOTION Configure various camera settings, such as brightness, contrast, title, and covert. Configure the motion grid and motion sensitivity for specific channels. NOTE: If motion detection is applied to a camera, the system will record from that camera only when motion is detected. Figure 13.0 Camera menu To configure camera settings: 1. Under CAMERA SELECTION, press WX to select the camera. 2. Press T to configure the following: • COVERT: Select YES/NO.
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Using the Main Menu • Press + enable/disable motion sensitivity. Disabled blocks are colored grey. Active blocks will be turquoise-colored when motion is detected. Move an object in front of the selected camera to test sensitivity and enable/disable the appropriate blocks 6. Press ENTER to save your settings. Press CANCEL/ESC to close remaining menu windows. ALARM Configure recording parameters for alarm recording. • Press - to exit the grid • Press WX to select All/Clear and then press +. 3.
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Using the Main Menu 2. Under ALARM SETUP, configure the following: • RECORD TIME: Set from 10~300 seconds (in increments of 10 seconds). • RECORD CAMERA: Select ALL or 1:1. If you select ALL, the system will record on all channels; if you select 1:1, the system will only record for the designated channel SCHEDULE Set four recording modes in a daily or weekly schedule. NOTE: Daily has priority over a Weekly schedule. • ALARM BUZZER: Select ON/OFF.
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Using the Main Menu 5. Press the ENTER button to save your settings. The Schedule sub-menu closes. The assigned mode appears in the main Schedule window. 6. Press CANCEL/ESC to close remaining menu windows. 7. To enable the recording schedule, press / on the front panel or on the Virtual Remote. Figure 17.
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Using the Main Menu NETWORK EMAIL Configure network and DDNS options. Configure settings for email notification of events on the system. Figure 18.1 Email menu Figure 18.0 Network menu (IP setup) To configure IP Setup: 1. Connect an Ethernet cable to the LAN port on the rear panel of the system. 2. Disconnect the power cable and let the system power down for a few moments. Reconnect the power cable. The system automatically powers on. 3. Under CONFIG, select STATIC or DHCP.
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Using the Main Menu DDNS MISC Configure Digimerge DDNS settings. Configure additional network settings. NOTE: You must register for the FREE Digimerge DDNS service prior to configuring DDNS settings. Figure 18.3 MISC menu Figure 18.2 DDNS menu To configure DDNS settings: 1. Under USE, select DIGIMERGE or OFF. 2. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith@digimerge.ddns.
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Using the Main Menu SYSTEM Configure System settings. • PASSWORD: Select ON/OFF. If ON, the system will prompt you for a password when opening the main menu NOTE: You must set the Password to "ON" in order to use the Auto Lock. • FACTORY DEFAULT: Select START and press the ENTER button to restore the system to the original factory settings • KEY SENSITIVITY: Adjust the sensitivity of the buttons on the front panel from 1 (low) ~ 5 (high) 2. Press ENTER to save your settings.
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Using the Main Menu DISK Overwrite Disk overwrite will overwrite the oldest data on the internal HDD once it full. To enable/disable disk overwrite: 1. Under the DISK, select OVERWRITE and select ON/OFF. If OFF, the system will stop recording once the HDD is full. NOTE: By default, the system is set to overwrite. 2. Press the ENTER button to save your settings. Figure 19.
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Using the Main Menu UPDATE Figure 19.3 Update menu Use the Update menu to upgrade system firmware. NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~ 16 GB. To upgrade firmware: 1. Download the latest firmware update from the Digimerge website. 2. Copy the firmware to a blank USB flash drive. NOTE: Do not have any folders on the USB flash drive—just the firmware file. 3. Connect the USB flash drive to the USB port on the front panel. 4.
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BACKUP Backup critical video data on your system to a USB flash drive, external USB HDD, or an external USB CD/DVD-RW drive (not included). NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~ 4 GB. Most major brands of USB HDDs and CD/DVD-RW drives are supported. USB Flash Drive To backup recorded video: 1. Connect a blank USB flash drive to the USB port on the front panel. 2. Format the USB flash drive if you have not already done so.
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Backup External USB HDD ATTENTION: You must STOP ALL RECORDING on the system prior to backing up any video data to an external USB HDD or external USB CD/DVD-RW drive. To backup recorded video: 1. Connect an external USB HDD to the USB port on the front panel. 2. Format the external USB HDD if you have not already done so. For details on formatting the external USB HDD, see “DISK” on page 30. 3. Press the BACKUP button on the front panel. 4. Under DEVICE, make sure to select USB HDD. 5.
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Backup 6. Under ACTION, select START and press ENTER. If your backup data spans more than one disc, the system will eject the completed disc and prompt you to insert a new blank disc. Backup will continue as normal. 7. Once backup is complete, press CANCEL/ESC to close remaining windows. 8. You will be prompted to re-start recording on the system. Press CANCEL/ESC to close the prompt, and / Recording.
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Backup Viewing Backup Video Along with copying the files, the system adds a Backup Video Player (McdPlayer) and an AVI converter to the USB flash drive, external HDD, and external USB CD/DVD-RW drive. Use the Video Player to view the backed up video files on your PC. NOTE: You can also view the files using the browser-based remote surveillance software. To view backup video: 1.
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Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player: 1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or insert the CD/DVD-R/W disc into your PC’s CD/DVD-RW drive. 2. Double-click mcdplayer.exe to launch the Backup Video Player. The Video Player launches and begins to load your backed up video.
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DVR NETVIEW DVR NetView is an advanced content management software (CMS) that allows live viewing, playback, and control from up to 10 DVRs simultaneously and 64 individual channels. System Requirements Prior to using DVR NetView, make sure your system meets or exceeds the following system requirements: Description Requirement CPU 2.
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INSTALLING DVR NETVIEW To install DVR NetView: 1. Insert the software CD into your computer’s CD/DVD-R drive. At the prompt, run or double-click NetViewInstaller.exe. If Autorun does not start, search your CD/DVD-R drive for NetViewinstaller.exe NOTE: This process refers to an installation on Windows Vista. Certain steps and images may differ in Windows XP. Figure 21.0 DVR NetView installation window 2. From the Security Warning window, click Run. 3. Click Next to continue the installation.
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USING DVR NETVIEW With the application installed, you can open DVR NetView from the desktop icon or the Start menu. NOTE: Make sure you have connected the system to your network and have DHCP turned ON. To open DVR NetView: 1. Double-click the DVR NetView icon on the desktop or select Start>Programs>NetView. The DVR NetView main screen opens. NOTE: By default, DVR NetView opens to a black multi-screen display. You must add a DVR to DVR NetView before images will be visible on the main screen. Figure 22.
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Using DVR NetView Adding a DVR To add a DVR: 1. From the main screen, click . The Set List Manager window opens. 2. Click Auto Scan. Any DVRs connected to the local network will appear in the list frame. NOTE: From the Set List Manager window you can also perform a Remote Setup of your system. For details, see “Remote Setup” on page 59. Figure 22.1 DVR auto-detected by the Set List Manager 3.
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Using DVR NetView DVR NetView Main Screen 2 3 4 5 1 6 7 8 10 9 16 11 12 Figure 22.2 DVR NetView main screen 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 13 14 15 *Live images simulated. Main Display Screen: Shows live video and playback. Screen Selector: Single channel full-screen, quad, and multi split-screen. Mode Display: Current mode of DVR NetView—Live or PB (Playback) Date & Time: The date and time on the connected DVR.
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Using DVR NetView DVR NetView Setup You should configure DVR NetView prior to initial use. To use setup: 1. From the DVR NetView main screen, click SETUP. The Setup menu opens. 2. Under the GENRAL 1 tab, configure the following: • OSD SETUP: Choose the elements to appear on the onscreen display. Select/deselect TIME, CAMERA NUMBER, FRAME RATE, SET NAME, and CAMERA NAME • OVERLAY (default): It is highly recommended to keep overlay enabled for a faster video transmission.
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LIVE MODE Once connected, you can monitor the system in real-time. You can also record, playback, and backup video from a connected DVR. 1 3 2 7.6 FPS 4 Figure 24.0 Live viewing 1. Camera Title: Camera number, title 2. Time: The current time on the DVR. 3. DVR Status: REC, Wait (initial connection), Loss (video loss), Close (disconnected from DVR), Alarm, Motion, PB (playback), Live (live viewing) 4. Frame Rate: Network transmission speed, not the FPS on the DVR.
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Live Mode Camera Indicators Use the camera indicator for each connected DVR to change channels in full-screen and observe camera status. Figure 24.
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Live Mode Sub-Menu Use the sub-menu from the DVR list to quickly access short-cuts to pertinent information. To open the sub-menu: 1. Select a DVR from the DVR List at the bottom of the main screen. Figure 17.4 DVR list 2. Right-click the DVR to view the sub-menu. Figure 24.4 Sub-menu 3.
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Live Mode Health DVR NetView features an onscreen indication of the health of your connected DVRs. The Health indicator icon displays the names of the last five DVRs to experience any problems or events. The color of the Health Indicator icon will change depending on the errors reported by the DVR. • Blue: The DVR is functioning properly. The name of the DVR is only displayed during record, backup, and schedule.
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Live Mode Health Report Color Codes Block Color Condition Solid RED An event or a problem had occurred. Blinking RED A current event or problem. Solid YELLOW Current status of the DVR. Health Report Conditions • HDD FAIL: HDD failure. • EVENT: AL=alarm, MO=motion, VL=video loss • OVER TEMP: NOT SUPPORTED IN THIS MODEL. • REC. OFF: Indicates REC LED ON/OFF on the DVR. • SCHE. OFF: Indicates SCHEDULE LED ON/OFF on the DVR. • BACKUP OFF: Indicates the Backup status of the DVR.
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Live Mode PTZ If you have PTZ cameras (not included) connected to your system, click PTZ to view the PTZ control menu. The PTZ control includes the following: 1. Navigation buttons: Click STWX to pan and tilt the camera. 2. Click to switch between Full PTZ control and Compact PTZ control 3. + / - : Click to zoom in/out 4. Focus: Focus near (+), Focus far (-), Auto Focus (A). 5. Iris: Open (+), Close (-), Auto Iris (A). 6. Tour: Set Tour 7. 8. 9. 10. 1 2 3 3 4 5 , Go To, call preset , Auto Tour .
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RECORDING You can instantly record live video to your PC using DVR NetView. NOTE: Recording does not have to be enabled on the DVR for you to record onto your PC. Figure 28.0 Recording directly to PC To record live video: 1. From live viewing, select a DVR from the DVR Indicator list at the bottom of the main screen. 2. Click . The system immediately begins recording live video from the selected DVR to your PC. The RECORD button will remain light blue while DVR NetView is recording. 3.
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PLAYBACK Use Playback mode (PB) to view recorded video on a connected DVR or download the video to your PC NOTE: While in Playback mode, only one of the connected DVRs can be accessed at a time. To activate playback: 1. Click . DVR NetView switches to Playback Mode. Figure 29.0 Playback mode (default) 2. Click SEARCH at the bottom of the main screen. The Remote Search menu opens. Figure 29.1 Remote Search menu) 3. Select a DVR from the DVR Set List at the top of the window.
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Playback Remote Playback To use remote playback: 1. Click REMOTE and then select a DVR from the Set List. The dates with recorded video are highlighted in the calendar: RED=alarm, GREEN=motion, YELLOW=normal. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field (see figure 29.2). Figure 29.2 Remote Playback—time blocks 3. Click time blocks for Hour and Minute. 4. Click and drag the green cursor in the minute field to set a longer playback time. 5. Click PLAY.
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Playback Remote Download Remote Download allows you to download and save video from your system directly to your PC. To use remote download: 1. From the Remote Search window, click REMOTE and select a DVR from the Set List. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field. Figure 29.3 Remote Playback—time blocks 3. Click time blocks for Hour and Minute. 4. Click and drag the green cursor in the minute field to set a longer playback time. 5. Click DOWNLOAD.
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Playback Local Playback View video you have recorded directly to your PC, video you have downloaded to your PC, or video you have copied to a USB flash drive. To use remote playback: 1. Click LOCAL and then select a DVR from the Set List. Video on your PC is highlighted on the on the calendar: RED=alarm, GREEN=motion, YELLOW=normal. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the time field. Figure 29.5 Local Playback—PC options 3. 4. 5. 6.
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Playback Playing Backup Files To play files backed up to a USB flash drive: 1. 2. 3. 4. 5. 6. Connect a USB flash drive (not included) to your PC. Open DVR NetView on your PC. Open Playback Mode and click SEARCH. Click LOCAL and select a DVR from the Set List. Select a file from the calendar and time fields. Click OPEN FILE. Figure 29.6 Open file dialogue window 7. Select a CMS file and click Open. The file immediately begins playing in the DVR NetView main screen. 8.
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VIRTUAL DVR Virtual DVR is a unique feature of DVR NetView that can help you manage multiple DVRs. A Virtual DVR is not an actual DVR system, but represents a group of many DVRS already listed in the DVR Indicator window. For each Virtual DVR set, up to 64 DVRs can be added, using one camera from each DVR. The Virtual DVR behaves in the same manner as real DVR, save for the warning notifications. ATTENTION: If you are only using one DVR with DVR NetView, please skip this section.
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Virtual DVR Editing a Virtual DVR To edit a Virtual DVR: 1. Select a Virtual DVR from the list frame. 2. Change the Name and select options and click APPLY. 3. Click OK to save your settings. Deleting a Virtual DVR To delete a Virtual DVR: 1. Select a DVR from the list frame. 2. Click DEL FROM LIST. 3. Click OK to save your changes. Virtual DVR Properties • From the Virtual DVR Set List Manager window, click PROPERTY to open the Property menu.
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Virtual DVR Configuring a Virtual DVR Once you have created a Virtual DVR, you can register DVRs and cameras to that Virtual DVR. To configure a Virtual DVR: 1. From Live viewing, double-click a Virtual DVR icon from the Virtual DVR Indicator at the bottom of the main screen. The X indicator appears on the icon and a blank split-screen appears on the main screen. Figure 30.2 Virtual DVR Indicator 2. Use the Split-screen selector in the right of the main screen to a select a split-screen mode. 3.
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Virtual DVR Deleting Cameras from a Virtual DVR To delete a camera from a Virtual DVR: 1. Double-click a Virtual DVR icon from the Virtual DVR indicator. 2. From live viewing, right-click a camera and select REMOVE. Figure 30.5 Right-click and select REMOVE OR 2. Drag the camera back to the DVR icon in the DVR Indicator. Figure 30.
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REMOTE SETUP Use DVR NetView to remotely configure connected DVRs. To open remote setup: 1. From the DVR NetView main screen, right-click a DVR icon from the DVR Indicator and select Setup. The Display window opens. NOTE: You can also open Remote Setup from the Set List Manager menu. Figure 31.0 Remote Setup menu 2.
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Remote Setup DISPLAY • FULL SCREEN MODE: Select channels for full-screen display. If selected, these channels will appear in full-screen during Auto Sequence mode 2. Click APPLY and then OK to save your settings and close the window. With at least one Sequential Mode option selected, Auto Sequence will begin on the DVR only. Figure 32.0 Display options To configure Display options: 1. Under the DISPLAY SETUP tab, configure the following: • STATUS BAR: Select to Show or Hide the status bar on the OSD.
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Remote Setup CAMERA Figure 33.0 Camera options To configure Camera options: 1. 2. Select a camera icon at the top of the window. For the selected camera configure the following: • COVERT: Select YES/NO. If YES, the camera channel will be obscured from live viewing to give the impression that no camera is recording. Use this option if the display monitor is in public view. MOTION Figure 34.0 Motion options To configure Motion options: 1. Under RECORD TIME, adjust the time from 10~300 seconds.
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Remote Setup RECORD Figure 35.0 Record options To configure continuous recording options: 1. 2. Select a camera. NOTE: Number of displayed cameras depends on model number of your system. ALARM Figure 36.0 Alarm options To configure alarm settings: 1. Under RECORD SETUP, configure the following: • USE: Select ON/OFF. If OFF, the selected camera(s) will not record. For each camera configure the following: • QUALITY: Select LOW, MIDDLE, HIGH, SUPER, and ULTRA. • USE: Select ON/OFF.
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Remote Setup SCHEDULE NOTE: Daily has priority over a Weekly schedule. Figure 37.2 Daily schedule input Figure 37.0 Schedule options To set a recording schedule: 1. Select MODE1 (red), MODE2 (orange), MODE3 (green), or MODE4 (blue) and configure the following: 2. Select the CHART tab and select ALL, SUN, MON, TUE, WED, THU, FRI, or SAT. The Schedule sub-menu opens. 3. Enter BEGIN and END times, and select the MODE for ten time slots and click OK. 4.
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Remote Setup NETWORK Figure 38.0 Network information The Network displays network information in a "General" tab and email options in an "Email" tab. To view network information: 1. Select the GENERAL tab (default) and view the following: • CONFIG: Displays your current networking configuration—by default, DHCP • IP SETUP: Displays your current IP address, gateway, subnet mask, and port (by default, 7000) 2.
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Remote Setup DDNS Figure 38.2 DDNS options SYSTEM Figure 39.0 System options—General To configure DDNS options: To configure general system options: 1. Under USE, select DEFAULT. 2. Under DOMAIN NAME, enter your Digimerge DDNS domain name from the confirmation email. 3. Under USER ID, enter your Digimerge DDNS user name/ID. 4. Under PASSWORD, enter your Digimerge DDNS password. 5. Click APPLY and then OK to save your settings and close the window. 1.
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Remote Setup TIME Figure 39.1 System options—Time To set the time: 1. Stop all recording on the DVR. To stop recording remotely, select the Control tab from the System menu and click RECORD STOP. 2. Select the TIME tab and configure the following: • DATE: Enter a date • TIME: Enter a time 3. Click APPLY and then OK to save your settings and close the window. PASSWORD N/A CONTROL Figure 39.2 System options—Control The Control tab allows you to start and stop the primary functions of the system.
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APPENDIX A: SYSTEM SPECIFICATIONS DVR Description Specification Video Input 4/8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output 1 composite (BNC) 1 spot output, programmable 1 VGA Audio Input 1 x line-in (RCA) Audio Output 1 x line-out (RCA) Audio 1-way audio conference (via network) Video Compression H.264 hardware codec Audio Compression G.711 Supply Voltage 100VAC - 240VAC, 12VDC , 3A, 50/60Hz Power Consumption Approx. 19.2 watts (HDD 250GB) Operating Temp.
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Appendix A: System Specifications DVR (cont’d.
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APPENDIX B: SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions.
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Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. Figure 40.0 DVR Status screen To find your IP and MAC addresses: 1. Open the MAIN MENU and select SYSTEM. 2. Under the INFO tab you will find your system’s IP address and MAC address.
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Appendix B: Setting up Remote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 7000 Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices.
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APPENDIX C: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account. To setup your free Digimerge DDNS account: 1. In your browser, go to http:// ddns.digimerge.net and click Create Account. 2. Complete the Account Information fields with your personal information.
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Appendix C: Setting Up DDNS Service You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For example, if the full domain sent is tomsmith.ddns.digimerge.net, you only need to enter tomsmith on the system.
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Appendix C: Setting Up DDNS Service How Do I Enable DDNS On My System? Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system. Figure 41.3 DDNS menu To enable DDNS on your system: 1. 2. 3. 4. Open the MAIN MENU and click NETWORK. Select the DDNS tab. Under USE, select DIGIMERGE. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email.
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APPENDIX D: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. DVR PTZ CAMERA (not included) Figure 42.0 Connecting a PTZ camera (not included) To install a PTZ Camera: 1. 2. 3. 4. 5. 6. Connect the Transmit Cable to the RS-422/485 TX (+) port of the PTZ block on the rear panel. Connect the Receive Cable to the RS-422/485 TX (-) port of the PTZ block on the rear panel.
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Appendix D: Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera: 1. With your PTZ connected to the system, view the active PTZ channel in full-screen. 2. Press PTZ button on the front panel, remote control, or Virtual Remote (mouse only). The Short-cut Menu opens. 3. Press any of the buttons on the Short-Cut menu to open the PTZ Help Menu. Figure 42.
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Appendix D: Connecting PTZ Cameras Button Result/Action • Set PRESET position; Spot Out on the remote control • Move PTZ to a desired location • Press the preset button • Illuminate Custom 1 • Set the # for the Preset location • Press ENTER to save and exit • Go to the preset position; INFO on the remote control • Press the GO button • Enter the desired Preset # and press ENTER • Start AUTO TOUR • Press the Auto Tour button • Press + and enter the range of preset and press ENTER • For example, Auto Tour
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Appendix D: Connecting PTZ Cameras Compatible PTZ Cameras 78
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APPENDIX E: CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port (BNC) on the rear panel of the system to use the Monitor Out function. Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out function. Spot Out displays connected cameras on the system. NOTE: A BNC-to-RCA adapter (not included) is required to connect a monitor with RCA inputs. Monitor (not included) DVR Spot Monitor (not included) To use spot out functions: 1.
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APPENDIX F: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu). To connect an external alarm sensor to the system: 1. 2. 3. 4. 5.
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APPENDIX G: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR.
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APPENDIX H: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The system supports up to 2 terabytes (TB) of SATA storage—one 2TB 3.5" SATA HDD. NOTE: Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive. Removing the Hard Drive To remove the hard drive: 1. Remove the four short screws on the side panels of the housing and the eight screws on the rear panel. Keep these sets of screws separate.
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Appendix H: Replacing the Hard Drive Replacing the Hard Drive To replace the hard disk: 1. Carefully position the new hard drive on the four rubber mounting feet in the housing. The connections end of the hard drive should face the data and power cables. Figure 44.2 Place the HDD on the rubber mounting feet 2. With your hand supporting the hard drive, replace the four mounting screws underneath the housing. 3. Reconnect the cables to the hard disk. Make sure the cables are connected firmly. 4.
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Appendix H: Replacing the Hard Drive Formatting the Hard Drive ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased. Figure 44.4 HDD format To format the hard disk: 1. Under the DISK tab, select FORMAT and select INTERNAL HDD. 2. Under ACTION, select START. Formatting begins. 3. When formatting is complete, press CANCEL/ESC to close windows (USB flash drive only).
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APPENDIX I: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. DVR AUDIO CAPABLE CAMERAS (not included) LINE OUT / AMPLIFIED SPEAKERS (not included) To enable listen-in audio: 1. Connect the audio cable (RCA) from an audio capable camera (not included) to the AUDIO IN port on the rear panel of the system. 2. Open the MAIN MENU and select RECORD. 3. Under channel 1, select AUDIO. NOTE: The number of audio inputs varies by model. 4. Select ON. 5.
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APPENDIX J: CONVERTING VIDEO FILES TO AVI The system saves recorded video data in the .cms format. When you backup video to a USB flash drive, external HDD, or CD/DVD-R/W disc, the system also copies the small AVI Converter application. NOTE: AVI Converter is also installed on your PC when you install DVR NetView remote client software. AVI Converter allows you convert CMS files into AVI format for flexibility when playing back the video in third-party media players, such as VLC and DivX Player.
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Appendix J: Converting Video Files to AVI Playing AVI Files If you selected for the converted file to open automatically, the file will open in your default media player. If not, click QUIT to close AVI Converter. ATTENTION: An AVI media player such as VLC or DivX is required to playback AVI files. You can also installed the XviD, DivX, or ffdshow codecs to play the AVI files in Windows Media Player. To playback AVI files: 1. On your PC, open the folder where you saved the AVI file.
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APPENDIX M: REMOTE VIEWING USING INTERNET EXPLORER Along with the DVR NetView remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections. NOTE: Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari and other browsers are not supported. To view your system using Internet Explorer: 1. Open Internet Explorer. 2.
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Appendix M: Remote Viewing using Internet Explorer Using Live Viewer Figure 46.5 Remote viewing through Internet Explorer (images simulated) To view full screen: • Click the buttons at the top of the page or double-click a channel. Double-click the channel again to return to split-screen. To view split-screen: • Click the 4, 9, or 16 buttons at the top of the page. NOTE: The number of displayed channels depends on the number of channels available on your DVR.
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APPENDIX N: DVR PROPERTIES AND LOG FILES DVR Properties The DVR Property menu allows you to view important information about your system. To view DVR properties: 1. From live viewing, right-click a DVR icon and select PROPERTY, or click PROPERTY from the Set List Manager menu. 2. Click PRINT to print the list to your default printer, or click OK to close the window. Virtual DVR Properties Figure 47.0 DVR Properties You can also view the Properties of a Virtual DVR.
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Appendix N: DVR Properties and Log Files DVR Log List The DVR Log List allows you to perform a thorough search of all events and actions of your system. Figure 47.3 DVR Log List To view the DVR Log List: 1. From live viewing, right-click a DVR icon and select DVR LOG LIST. 2. Click SEARCH. The software will search for the most recent events and actions on the system. 3. Click PRINT to print the list to your default printer or click OK to close the window.
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TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
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Troubleshooting Troubleshooting (cont’d.
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LIMITED WARRANTY Digimerge Digital Video Recorder (DVR) – 5/3/1 Year Limited Hardware Warranty Updated 08.04.09 Warranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects in material and workmanship under normal use for a period of three (3) years from the documented date of purchase.
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DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.
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NEED HELP? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us  www Online: Product support is avail a b l e 2 4 / 7 i n c l u d i n g p r o d u c t information, user manu a l s , q u i c k s t a r t u p g u i d e s a n d FAQ’s at www.digimerg e . c o m  By Email: Technical support (for t e c h n i c a l / i n s t a l l a t i o n i s s u e s ) tech@digimerge.