Instruction Manual
Table Of Contents
- Installation
- 2. Retain Instructions - The safety and operating instructions should be retained for future reference.
- 3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.
- 4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.
- 5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If y...
- 6. Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overl...
- 7. Power Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items p...
- 8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product a...
- 9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.
- 10. Camera Extension Cables - Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.
- 11. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.
- 12. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, ...
- 1. All warnings and instructions in this manual should be followed.
- 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning.
- 3. Do not use this unit in humid or wet places.
- 4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked.
- 5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables to protect the unit from electrical surge.
- Service
- 14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
- . When the power supply cord or plug is damaged.
- . If liquid has been spilled or objects have fallen into the video product.
- . If the video product has been exposed to rain or water.
- . If the video product does not operate normally by following the operating instructions. Adjust only those controls that are co...
- . If the video product has been dropped or the cabinet has been damaged.
- . When the video product exhibits a distinct change in performance. This indicates a need for service.
- 15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have ...
- 16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.
- 17. Wall or Ceiling Mounting - The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.
- 18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
- Use
- 19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
- 20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.
- 21. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangero...
- 22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused f...
- Basic Setup
- Figure 1.0 Connect BNC cameras to the system (*16-channel shown).
- a. Connect BNC cameras to the BNC IN ports on the rear panel.
- 2. Connect a monitor
- NOTE: VGA output requires a DVI to VGA adapter (not included).
- Front Panel
- 1. Optical Drive: DVD-RW drive for data backup; drive can be replaced with an HDD if desired (not included; hard drive bay required)
- 2. IR Sensor: Infrared (IR) sensor for the remote control.
- 3. Quick Menu Buttons:
- . DISPLAY: Opens the display menu to choose between display configurations
- . SEARCH: Open the Search menu
- . SETUP: Open the Setup menu-select Main Menu (System Setup) or Record Menu (Record Setup)
- . PTZ/Focus: Open the PTZ menu*
- *PTZ cameras are not included with the system.
- Figure 2.01 Front panel (16-channel model shown)
- 4. Playback Buttons:
- . 7: Increase reverse playback speed -1X,- 2X, -4X, -8X, -16X,- 32X, -64X
- . 3: Reverse playback
- . ;: Pause/play
- . 4: Forward playback
- . 8: Increase forward playback speed 1X, 2X, 4X, 8X, 16X, 32X, 64X
- . p: Menus: Move cursor up; PTZ: Tilt up
- . q: Menus: Move cursor down; PTZ: Tilt down
- . t: Menus: Move cursor left; PTZ: Pan left
- . u: Menus: Move cursor right; PTZ: Pan right
- . : Enter/confirm menu selections / Exit menu selections
- 5. HOLD button: Press to hold the position of the Jog/Shuttle Wheel during playback (i.e. turn the Shuttle Wheel to increase/decrease playback speed, and then press the HOLD button to maintain the selected speed).
- 6. Jog Ring/Shuttle Wheel: Use the Jog Ring/Shuttle Wheel during playback and PTZ control:
- . Playback: Turn the Shuttle Wheel clockwise to increase playback speed 1X, 2X, 4X, 8X, 16X, 32X, 64X; turn the Shuttle Wheel counter-clockwise to decrease playback speed -1X, -2X, -4X, -8X, -16X, -32X, -64X; turn the Jog Ring to advance frame-by-frame
- . PTZ Control: Turn right to zoom IN, turn left to zoom OUT*
- 7. Channel/Number buttons: Press to view selected channels in full-screen; press to enter passwords in login windows.
- NOTE: Channel/number buttons may vary depending on model; 16-channel model shown.
- Rear Panel
- 1. VIDEO IN : Camera input ports for BNC cameras; (16-channel configuration shown).
- 2. MONITOR: Composite output (top) to connect the system to a secondary monitor or DVR.
- 3. AUDIO IN: Connect up to four audio inputs.
- 4. AUDIO OUT: Connect a single audio output.
- 5. PAL / NTSC : Switch between PAL and NTSC video output.
- 6. ALARM IN: Alarm block to connect external alarm or motion devices (not included).
- 7. LAN: Connect an Ethernet cable to connect the system to a router or switch (not included).
- 8. DVI: DVIoutput to connect the system to a DVI monitor (not included). Use a DVI to VGA adapter (not included) to connect a VGA monitor to the system.
- 9. DC 12V: Port for 12V power cable (included).
- Keep the exaust fan on the side panel clear for proper ventilation.
- Inadequate ventilation causes the unit to overheat.
- Control Devices
- 1. PWR: Press to power the system ON/OFF (password required).
- 2. SETUP: Press to open the system menu.
- 3. Channel buttons: Press to view individual channels in full-screen; press to input passwords; when entering camera titles, press for alpha-numeric characters.
- 4. ID: Press to select the DVR ID.
- NOTE: If using several systems in a stack, you can use one DVR ID to control all the systems with one remote control, or apply unique DVR IDs to each system to control them with individual remote controls.
- . p: Press to move cursor up; increase values in certain menu options
- . q: Press to move cursor down; decrease values in certain menu options
- . t: Press to move cursor left
- . u: Press to move cursor right
- . ;: Press to pause playback
- . DISP: Press to change the display view
- . SEARCH: Press to open the Search Menu
- . P/T/Z: Press to open the PTZ control menu
- . PANIC: Press to start/stop panic recording
- . KEYLOCK: Press to lock buttons on the remote control and front panel
- . SEQUENCE: Press to start/stop Auto Sequence mode
- . ZOOM: Press to enable/disable Zoom mode
- . ARCHIVE: Press to open the Archive menu
- NOTE: A mouse is not included with this system.
- NOTE: If using a PS/2 mouse (not included), a PS/2-to-USB adapter (not included) is required
- 1. Left-Button: While in a split-screen display mode, double-click an individual channel to view it in full-screen; double-click again to return to the split-screen display mode. While navigating menus, click to select a menu option.
- 2. Right-Button: Right-click anywhere on the screen to open the Quick Menu.
- 3. Scroll-Wheel: N/A
- Control Devices
- Figure 3.2 Remote control buttons
- Using the System
- 1. Press the POWER button on the remote control or front panel. After an initial loading sequence, the system displays a live split-screen mode. By default, the system begins recording continuously from any connected cameras.
- 2. Using the Virtual Keyboard, enter your ADMIN password (by default, 1234) and select ENTER to log onto the system.
- NOTE: The default system administrator (ADMIN) password is 1234. For complete information on changing your password and managing users on the system, see “User” on page 41.
- 1. Press the PWR button on the remote control to open the Status Bar; press the PWR button again to open the Log Off/Power Off window.
- 2. Select POWER OFF and press ENTER on the remote control or front panel.
- 3. Using the Virtual Keyboard, enter your ADMIN password (by default, 1234) and select ENTER to log off the system.
- Using the System
- Figure 4.0 Log on to the system after start-up
- Figure 4.1 Virtual Keyboard
- Figure 4.2 Main system display (16-channel model shown)
- Figure 4.3 Date/Time stamp
- Figure 5.0 Status Bar. The Status Bar auto-hides after 10-seconds of inactivity.
- 1. Power: Log off the current user or power off the system.
- 2. Date & Time: Shows the current date and time on the system.
- 3. MENU: Opens the system menu (System Setup, Record Setup). For details, see “Using the System Menu” on page 29.
- 4. ARCH.: Opens the Archive (Backup) menu. For details, see “Archiving” on page 24.
- 5. SEARCH: Opens the Search menu. For details, see “Search” on page 20.
- 6. DISPLAY: Opens the pop-up display window, which allows you to select up to six display modes as well as enable/disable Auto Sequence. For details, see “Changing Display Modes” on page 11.
- 7. PTZ: Opens the PTZ control window. For details, see “PTZ” on page 15.
- 8. ZOOM: Starts/stops zoom mode for selected channel. For details, see “Zoom” on page 14.
- 9. LOG: Opens the Log File menu. For details, see “Log” on page 16.
- 10. REC: Starts/stops Panic Recording Mode. For details, see “Panic Recording” on page 19.
- 11. Network Status: Shows the status of the network connection. Green=network connection is stable; Blue=network connection is experiencing difficulty; Red=network connection is unstable.
- 12. HDD Status: "OW" indicates disk overwrite is enabled. For details, see “Disk Manage” on page 49.
- Full-Screen
- Figure 6.0 Quick Menu
- Figure 6.3 Time Selection window
- 6. When you have selected a date and time, click OK. The Quick Play main screen opens. Use the playback controls as described in step 4.
- 1. Perform any of the following:
- NOTE: Playback speed and direction can also be controlled using the five playback buttons located beside the Jog Ring/Shuttle Wheel on the front panel.
- NOTE: The zoom function will not work if the main display screen is in quad or split-screen configurations.
- Figure 8.0 Zoom frame (full-screen only)
- Figure 9.0 Zoom frame (full-screen only)
- Figure 9.1 Zoom frame (full-screen only)
- Figure 10.0 Log menu with Preview window
- Figure 11.0 Time menu
- 1. Press the SETUP button to open the Status Bar.
- 2. Select MENU and press ENTER.
- 3. Select SYSTEM SETUP and press ENTER. If necessary, login using your ADMIN password (by default, 1234). The Main Menu opens.
- NOTE: For more details, see “Date/Time” on page 38.
- NOTE: If desired, change the Date Format and the Time Format.
- Recording
- Figure 12.0 Continuous recording on all channels (Quad display mode shown)
- Figure 12.1 Motion Recording icons (inactive and active)
- Figure 12.2 Panic Recording icon (top-right corner)
- Figure 13.0 Search menu-Search by Time
- 2. Select the calendar and press ENTER. The calendar is highlighted in YELLOW.
- 3. Press the pqtu buttons to select the date, the month and year. As different days are selected, the timeline display changes to show recorded video from that day. Recorded video is color coded:
- 4. Press RETURN to deselect the calendar.
- 5. Select the Timeline Display and press ENTER.
- 6. Press the pqtu buttons to move the Timeline Cursor. The time of the recorded content appears below the calendar.
- 7. Press RETURN to deselect the Timeline Display.
- 8. Select PLAY and press ENTER. Playback begins. For details, see “Playback” on page 22.
- 1. Select SEARCH BY EVENT and press ENTER.
- Figure 13.3 Search menu-Search by Event
- 2. Press the pqtu buttons and the ENTER button to select/deselect individual channels or select ALL.
- 3. Press the pqtu buttons and the ENTER button to select/deselect SETUP, MOTION, SMART (HDD events), SYSTEM, ALARM, V.LOSS, RECORD, or select ALL.
- 4. Under FROM, enter a start time. Under TO, enter a stop time.
- NOTE: Selected items highlight with a GREEN box. Press ENTER on highlighted items to turn the highlight box YELLOW. Once the box turns yellow, you can adjust the settings.
- NOTE: For 16-channel systems, select PAGE UP/PAGE DOWN to change pages to view other channels.
- Playback
- Figure 14.0 Playback (16-channel model shown)
- 1. Open the SEARCH menu. If necessary, login using your user name and password.
- 2. Search for recorded video using the calendar and time bars.
- 3. Select PLAY and press ENTER. Playback begins.
- 4. During playback, perform any of the following:
- NOTE: You can use the front panel buttons to control video playback.
- NOTE: If using a mouse:
- Figure 14.1 Archiving Setup menu-enter a tag and select START
- 2. Select TAG and press ENTER to open the Virtual Keyboard and enter a name/title for the video.
- 3. Under AVI CHANNEL, select/deselect the channel(s) from which to archive the video.
- NOTE: FROM (start time) begins when you select START; TO (stop time) will be set once you manually STOP the archive process (see step 6).
- 4. Select START and press ENTER. The Archive Setup window closes and the system returns to playback.
- 5. Press the ARCHIVE button or click to open Archive Setup window.
- 6. Select CONTINUE and press ENTER to allow the archive setup to continue to a desired time (Archive Setup window closes)
- 7. Select RESERVE and press ENTER. Select OK and press ENTER to close the success prompt.
- 8. Select CLOSE and press ENTER to exit.
- Archiving
- Figure 15.0 New Archiving menu (16-channel model shown)
- 1. Press the SETUP button on the remote control to open the Status Bar.
- 2. Select ARCH and press ENTER. If necessary, login using your ADMIN password.
- NOTE: Only the ADMIN has access to the Archiving menu.
- NOTE: Video data is saved in AVI format. Video is compressed with H.264.
- NOTE: A tag is required for reserving and burning archive data.
- NOTE: You can also tag recorded data using the Playback menu. For details, see “Archiving Video” on page 23.
- NOTE: The device name may appear and not the device itself. For example, in figure 15.1, "Data Traveller 2.0" is the type of USB flash drive connected to the system.
- Figure 15.1 Set a tag and start/stop times
- Figure 15.2 Set criteria and select QUERY
- Figure 15.3 Log and Memo options
- Figure 15.4 Log and Memo options
- 4. Under DEVICE select your backup media (CD, DVD, USB flash drive, or USB HDD).
- 5. Under BURNING TYPE, select BURN or ERASE&BURN.
- NOTE: If you select BURN, the archive data will be burned/written to the drive/disc; if you select ERASE&BURN, the system will first erase any existing data on the USB device or CD/DVD-RW, and then burn the archive data.
- NOTE: Once copying is finished, the Burning window will close.
- NOTE: The recorded data is written to the drive/disc in AVI format. The system also copies a Backup player to view the video files on your PC, as well as an AVI codec that allows you to view the video files in Windows Media PlayerTM.
- NOTE: Make sure you apply a tag to your query.
- Figure 15.5 Successful reserve prompt
- Figure 15.6 Reserved Data Mangement menu
- Figure 15.7 File information (AVI and snapshot)
- 4. Select CLOSE and press ENTER to exit.
- 1. Connect a USB device to the system or insert a blank CD/DVD in the optical drive.
- 2. Select RESERVED DATA MANAGEMENT and press ENTER.
- 3. Select a file under AVI ARCHIVING LIST and press ENTER. The file is highlighted in a light grey frame.
- 4. Select BURN and press ENTER. The Burning menu opens.
- Figure 15.8 Log and Memo options
- 5. Under DEVICE select your backup media (CD, DVD, USB flash drive, or USB HDD).
- 6. Under BURNING TYPE, select BURN or ERASE&BURN.
- NOTE: If you select BURN, the archive data will be burned/written to the drive/disc; if you select ERASE&BURN, the system will first erase any existing data on the USB device or CD/DVD-RW, and then burn the archive data.
- NOTE: Once copying is finished, the Burning window will close.
- ATTENTION: The system immediately deletes the files. Please use caution when deleting files from the Archive Lists.
- Figure 15.9 Files are immediately deleted when you click DELETE
- Figure 16.0 Select SYSTEM SETUP
- 3. From the Setup window, select SYSTEM SETUP and press ENTER. If necessary, login using your user name and password (by default, user name: ADMIN; password: 1234).
- 1. CAMERA: Configure camera setup, color setup, PTZ setup, and motion sensor settings.
- 2. DISPLAY: Configure OSD, Monitor, Auto Sequence, and Spot Out settings.
- 3. SOUND: Configure system audio, network audio, and buzzer settings.
- 4. SYSTEM: Set the date/time and configure system management options, and control devices.
- 5. USER: Set user management and user authorities and log out options.
- 6. NETWORK: Configure IP, DDNS, and email settings.
- 7. EVENT / SENSOR: Customize HDD events, alarm input/output, buzzer out, and email notification.
- 8. DISK MANAGE: Set the Record Time Limit and overwrite, and format.
- 3. From the Setup window, select SYSTEM SETUP and press ENTER. If necessary, login using your user name and password (by default, user name: ADMIN; password: 1234).
- Figure 17.0 Camera Setup menu
- NOTE: If your system has 16 channels, select PAGE UP/PAGE DOWN to change pages.
- 1. Under TITLE, select a channel and press ENTER to open the Virtual Keyboard.
- 2. Enter a title for the camera (up to eight alphanumeric characters), select OK and press ENTER. The Virtual Keyboard closes.
- 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 4. Select CLOSE and press ENTER to exit.
- 1. Under COVERT, select a channel and press ENTER.
- 2. Select ON/OFF and press ENTER. If ON, the channel will appear blacked out on-screen, but the system will actually be recording.
- 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 4. Select CLOSE and press ENTER to exit.
- 1. Under AUDIO, select a channel, and press ENTER.
- 2. Select CH 1, CH 2, CH 3, CH 4, or OFF and press ENTER.
- 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 4. Select CLOSE and press ENTER to exit.
- NOTE: CH 1~4 refer to audio channels 1~4. If straying from the default configuration, please ensure that you assign the correct ...
- NOTE: If your system has 16 channels, select PAGE UP/PAGE DOWN to change pages.
- Figure 17.1 Color Setup menu
- Figure 17.2 Adjusting color options
- 3. Select BRIGHTNESS, CONTRAST, TINT, or COLOR and press ENTER.
- 4. Increase/decrease level from 0~100 and press ENTER.
- 5. Repeat steps 3~4 for remaining channels.
- 6. Press RETURN to the Color Setup menu.
- 7. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 8. Select CLOSE and press ENTER to exit.
- NOTE: Make sure your PTZ camera is properly connected to the system prior to configuring PTZ options. Please refer to your PTZ camera’s instruction manual to determine the correct settings for your PTZ camera.
- Figure 17.3 PTZ Setup menu
- 1. Select PTZ SETUP and press ENTER.
- 2. Under ADDRESS, select a channel and press ENTER; select 1~255.
- 3. Under PROTOCOL, select Pel coD, Pel coP MESA-DOME, D-MAX, FastraxII 2, Ganz PT V3 2, Scc641, Scc643a, Spd 3300, Multix, MRX1000, WV-cs850, WV-csr604, PTC-400c, PTC-200, TAKEX, or LPT-A100L.
- 4. Under BAUD RATE, select 9600 (default), 4800, 2400, 115200, 57600, 38400, or 19200.
- 5. Select DETAIL and press ENTER. The PTZ Property window opens.
- Figure 17.4 PTZ Setup menu
- Figure 17.5 Motion Sensor menu
- 1. Select MOTION SENSOR and press ENTER.
- 2. Under SENSITIVITY, select a channel and press ENTER.
- 3. Select 1~10. The higher the number, the greater the sensitivity.
- 4. Select AREA SETUP and press ENTER. The Motion Area Grid opens. Use the Motion Area Grid to assign motion detection to all or specific sectors of the the grid.
- Figure 17.6 Motion Grid (mouse)
- Figure 18.0 OSD menu
- Figure 18.1 Monitor menu
- Figure 18.2 Sequence menu
- Figure 18.3 Add window
- Figure 18.4 Sequence window (blank)
- Figure 18.5 Sequence Setup
- 1. Under VIEW TYPE, select a screen configuration (single channel, quad, 6-split, 8-split, 9-split, 16-split) and press ENTER.
- 2. Select CONFIGURE and press ENTER.
- 3. Select a square on the grid and press ENTER. Press the pq buttons to select a channel and press ENTER to assign the channel to the selected square on the grid.
- 4. Select CONFIRM and press ENTER. The customized configuration appears on the previously blank Sequence window.
- 5. Select ADD and press ENTER. Repeat steps 6~11 for additional screen configurations for your sequence.
- NOTE: To edit an existing configuration, select the grid icon on the Add Sequence window and press ENTER.
- Figure 18.6 Double-click a grid icon to edit that configuration
- 6. Select CLOSE and press ENTER to exit.
- 7. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 8. From live viewing, press the SEQ button to start the new sequence.
- 1. Under LIST, select a sequence and press ENTER. The EDIT window opens.
- 2. Under ACTIVATION, select ON and press ENTER.
- Figure 18.7 Edit an existing sequence
- 3. Select SAVE. and press ENTER. The EDIT window closes.
- 4. Select APPLY and press ENTER to save your settings.
- 1. Under LIST, select a sequence and press ENTER. The EDIT window opens.
- 2. Select MODIFY and press ENTER. The Add Sequence window opens.
- 3. Select a grid icon and press ENTER. From the pop-up window, select MODIFY and press ENTER to edit the configuration in the Sequence Setup window.
- 4. Modify the the sequence using VIEW TYPE and CONFIGURE options.
- 5. Select CONFIRM and press ENTER to save your changes.
- 6. Select CLOSE and press ENTER to exit.
- 7. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 1. Under LIST, select a sequence and press ENTER. The EDIT window opens.
- 2. Select DELETE and press ENTER. The EDIT window closes.
- 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- Figure 18.8 Spot Out menu
- Figure 18.9 Spot Out Edit window
- Figure 18.10 Sequence window (spot out)
- Figure 18.11 Spot Sequence Setup
- 7. Select CONFIGURE and press ENTER.
- 8. Select a square on the grid and press ENTER. Press the pq buttons to select a channel and press ENTER to assign the channel to the selected square on the grid.
- 9. Select CONFIRM and press ENTER. The customized configuration appears on the previously Sequence window.
- 10. To add a new sequence, select ADD and press ENTER. Repeat steps 7~10.
- 11. Select CLOSE and press ENTER to exit.
- 12. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- NOTE: Audio-capable cameras or self-powered microphones (not included) must be connected to the system in order to use listen-in audio (live audio monitoring).
- Figure 19.0 Audio Menu
- 1. Select AUDIO and press ENTER.
- 2. Under LIVE AUDIO, select ON/OFF to enable/disable listen-in audio on the system.
- 3. Under DEFAULT AUDIO CHANNEL, select CH1, CH2, CH3, or CH4.
- 4. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 5. Select CLOSE and press ENTER to exit.
- 1. Under NETWORK AUDIO TRANSMISSION, select ON/OFF to enable/disable the transmission of audio to a a remote PC.
- NOTE: Network audio will consume more bandwidth and may affect the transmission of the video signal. Enable or disable network audio based on your network settings.
- Figure 19.1 Buzzer Menu
- Figure 20.0 Date/Time menu
- 1. Select DATE / TIME and press ENTER.
- 2. Configure the following:
- NOTE: For more details on setting the time on the system, see “Setting the Time” on page 17.
- NOTE: Network connection required. You can set the time on the system using the Network Time Server or through manual configuration. For more details, see “Setting the Time” on page 17.
- Figure 20.1 System Management window
- Figure 20.2 System Information window
- Figure 20.3 Edit the system name
- Figure 20.4 Firmware Upgrade window
- 1. Visit www.digimerge.com and go to the product page for your system. Download the latest firmware update, if available.
- 2. Copy the firmware to a blank USB flash drive.
- 3. Connect the USB flash drive to one of the USB ports on the front panel of the system.
- 4. Open the SYSTEM MANAGEMENT menu. Under F/W UPGRADE, select UPGRADE and press ENTER. The Firmware Upgrade window opens.
- 5. Select the device and the firmware file; select UPGRADE and press ENTER.
- NOTE: Restoring factory defaults will not delete recorded video data.
- 1. Under FACTORY DEFAULT, select LOAD and press ENTER.
- 2. From the prompt, select OK and press ENTER.
- 1. Connect a USB flash drive to one of the USB ports on the front panel of the system.
- 2. Open the SYSTEM MANGEMENT menu. Under SYSTEM DATA, select SAVE and then press ENTER.
- 1. Connect a USB flash drive containing saved system settings to one of the USB ports on the front panel of the system.
- 2. Open the SYSTEM MANGEMENT menu. Under SYSTEM DATA, select LOAD and press ENTER.
- 1. Under PASSWORD, select ON/OFF and press ENTER.
- 2. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 3. Select CLOSE and press ENTER to exit.
- NOTE: Please refer to your instruction manual of your device to determine the correct settings.
- Figure 20.5 Control Device menu
- Figure 21.0 User Management menu
- Figure 21.1 Add user
- 2. Select USER ID and press ENTER to open the Virtual Keyboard and enter a name/ title for the new user.
- 3. Select PASSWORD and press ENTER to open the Virtual Keyboard and enter a password for the new user.
- NOTE: Password must be at least 4 characters long.
- 4. Under GROUP, select ADMIN, MANAGER, or USER.
- 5. Select E-MAIL and press ENTER to open the Virtual Keyboard; enter the user’s email address so they can receive email notifications of events on the system (max. 64 characters).
- 6. Under E-MAIL NOTI. select ON/OFF to enable or disable -mail notifications for the new user.
- 7. Click OK to save your settings.
- 8. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 9. Select CLOSE and press ENTER to exit.
- NOTE: You can create a maximum of eight users.
- Figure 21.2 Edit user
- NOTE: You can also open the Edit window by double-clicking the E-MAIL field in the User Management menu.
- NOTE: Password must be at least 4 characters long; password is case sensitive.
- 3. Select E-MAIL and press ENTER to open the Virtual Keyboard and edit the email address of the current user (max. 64 characters).
- 4. Select E-MAIL NOTI. and select ON/OFF to enable or disable -mail notifications for the current user.
- 5. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 6. Select CLOSE and press ENTER to exit.
- Figure 21.3 User Authority menu
- NOTE: Only the ADMIN (administrator) has access to the User Management/User Authority menus.
- 1. Select USER AUTHORITY and press ENTER.
- 2. Under MANAGER and USER, select/ deselect the boxes for SETUP, PTZ, SEARCH, ARCHIVING, and REMOTE AGENT. Selecting the boxes will grant the Manager/User access to these functions.
- 3. Click APPLY to save your settings or click CANCEL to restore defaults.
- 4. Click CLOSE to exit.
- NOTE: Only the ADMIN (administrator) has access to the User Management/User Authority menus.
- Figure 21.4 Auto Logout menu
- 1. Select LOG OUT and press ENTER.
- 2. Under AUTO LOGOUT select ON/OFF to enable/disable Auto Logout. If ON, the system will automatically log off the active user after a certain length of time.
- 3. Under DURATION, set the length of time for the system to automatically log off the current user; select 1 MIN (default), 2 MIN, 3 MIN, 5 MIN, or 10 MIN.
- 4. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 5. Select CLOSE and press ENTER to exit.
- NOTE: Some networking/IP knowledge is highly recommended when configuring the IP setup menu.
- Figure 22.0 IP Setup menu
- Figure 22.1 IP Setup menu
- Figure 22.2 Port Test Failure
- 3. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 4. Select CLOSE and press ENTER to exit.
- 1. Click on the SETUP menu.
- 2. Click on SYSTEM SETUP.
- 3. Under SYSTEM SETUP, select NETWORK.
- 4. On RTSP SERVER PORT, click on AUTOPORT. Wait for a SUCCESS message.
- 5. On WEB SERVER PORT, click on AUTOPORT. Wait for a SUCCESS message.
- 6. Press APPLY to save your changes.
- 7. Under ALIAS make sure the DDNS link appears (for example http:// tomsmith.digimerge.net)
- NOTE: If the Web Server Port is taken, you may have to assign the Web Server port a port between 80-1024.
- NOTE: If the RTSP SERVICE PORT is taken, you may have to assign the RTSP SERVICE PORT with a port between 554-1024
- Figure 22.3 DDNS menu
- 1. Select DDNS and press ENTER.
- 2. Under DDNS, select ON/OFF and to enable/disable Digimerge DDNS.
- 3. Under DDNS SERVER, select DDNS.DIGIMERGE.NET (default).
- 4. Under USER ID, enter your DDNS user name.
- 5. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith@ddns.digimerge.net, you only need to enter tomsmith in the text field.
- 6. Under PASSWORD, enter your DDNS password.
- 7. Select STATUS and press ENTER to verify the DDNS connection.
- NOTE: If you receive a Failure warning, please check your network connections and ensure you have entered the correct DDNS information.
- Figure 22.4 E-Mail menu
- 1. Select E-MAIL and press ENTER.
- 2. Select SERVER, press ENTER to open the Virtual Keyboard and enter your email server address.
- 3. Select PORT (by default, 25) and press ENTER to open the Virtual Keyboard and enter the port number.
- NOTE: If you change the default port number, you need to port forward the new port number on your router.
- 4. Select SECURITY and select OFF (default) if the email server does not require a user name and password to connect-go to step 6; if authentication is required, select ON and go to step 4.
- 5. Select USER and press ENTER to open the Virtual Keyboard and enter the user name for the email server.
- 6. Select PASSWORD and press ENTER to open the Virtual Keyboard and enter the password for the email server.
- 7. Select FROM and press ENTER to open the Virtual Keyboard and enter the sender email address.
- 8. Select TEST E-MAIL and press ENTER to open the Virtual Keyboard and enter a test email address.
- 9. Select TEST and press ENTER to send a test email to the Test Email address.
- 10. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 11. Select CLOSE and press ENTER to exit.
- NOTE: If more than one HDD is installed the system, the system will treat the hard drives as one HDD.
- Figure 23.0 HDD Event menu
- 1. Select HDD EVENT and press ENTER.
- 2. Under SMART ALARM, select ON/OFF. If ON, an alarm will sound if the system detects errors with the internal HDD.
- NOTE: "SMART"=Self Monitoring and Recording Technology.
- 3. Under CHECK INTERVAL, select 1 HOUR (default), ~ 24 HOUR. This sets the frequency that the system will check the internal HDD for errors.
- 4. Under DISK FULL EVENT, select ON/OFF. If ON, the system will sound an alarm when the internal HDD is full.
- 5. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 6. Select CLOSE and press ENTER to exit.
- Figure 23.1 Alarm Input menu
- NOTE: Make sure you have properly connected an external alarm device to the alarm block on the rear panel of the system prior to configure alarm settings. For more details, see “Appendix F: Connecting Motion / Alarm Devices” on page 103.
- 1. Select ALARM INPUT and press ENTER.
- 2. Under OPERATION, select ENABLE or DISABLE.
- 3. Under TYPE, select N / O (normally open) or N / C (normally closed), depending on the status of your external alarm device.
- 4. OPTIONAL: Under TEXT, select a channel and press ENTER to open the Virtual Keyboard and enter a name for the Alarm.
- 5. Repeats steps 2~4 for remaining channels.
- 6. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 7. Select CLOSE and press ENTER to exit.
- NOTE: Make sure you have properly connected an external alarm device to the alarm block on the rear panel of the system prior to configure alarm settings. For more details, see “Appendix F: Connecting Motion / Alarm Devices” on page 103.
- Figure 23.2 Alarm Output menu
- 1. Select ALARM OUTPUT and press ENTER.
- 2. Under ALARM OUT, select a channel for alarm output.
- NOTE: Number of alarm out channels varies by system model.
- NOTE: You must select ENABLE in order to configure action settings.
- NOTE: "Transparent" indicates the output is active only when the trigger criteria is present. "Latched" indicates the output is active for a set period of time after a trigger.
- NOTE: In Latched mode, "Duration" refers to the time that the alarm output remains active after it has been triggered.
- Figure 23.3 Buzzer Out menu
- 1. Select BUZZER OUT and press ENTER.
- 2. Under OPERATION, select ENABLE or DISABLE.
- NOTE: You must select ENABLE in order to configure action settings.
- NOTE: "Transparent" indicates the output is active only when the trigger criteria is present. "Latched" indicates the output is active for a set period of time after a trigger.
- NOTE: In Latched mode, "Duration" refers to the time that the alarm output remains active after it has been triggered.
- Figure 23.4 E-Mail Notification menu
- 1. Select E-MAIL NOTIFICATION and press ENTER.
- 2. Under NOTIFICATION, select ON/OFF. If ON, the system will send an email notification to selected users.
- NOTE: You must select ON in order to configure action settings.
- 3. Under SETUP CHANGE, select ON/OFF. If ON, the system will send an email notification when changes are made to the system settings.
- 4. Under HDD EVENT, select ON/OFF. If ON, the system will send an email notification when an event occurs on the internal HDD.
- 5. Under BOOTING EVENT, select ON/OFF. If ON, the system sends an email notification when the system is powered on/off.
- 1. Set the following:
- 2. Under FREQUENCY, select 0 MIN, 1 MIN, 5 MIN (default), 10 MIN, 15 MIN, 30 MIN, or 60 MIN.
- NOTE: Frequency sets the time interval that the system will send email notifications.
- Figure 25.0 Disk management menu
- 1. Select DISK MANAGEMENT and press ENTER.
- 2. Under RECORD TIME LIMIT, select 12 HOUR, 1 DAY, 2 DAY, 3 DAY, 1 WEEK, 1 MONTH or OFF.
- NOTE: Record Time Limit refers to the length of time data will be kept on the HDD. For example: if the Record Time Limit is set ...
- 3. Under OVERWRITE, select ON/OFF. If ON, the system will overwite the earliest recorded video data once the HDD(s) is full.
- 4. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 5. Select CLOSE and press ENTER to exit.
- 1. Open the DISK MANAGEMENT menu.
- 2. Under FORMAT, select START and press ENTER.
- 3. Log in with your administrator user name and password (by default, user name: ADMIN; password: 1234).
- 4. From the Warning prompt, select OK and press ENTER.
- Figure 25.1 Click OK to begin formatting
- Figure 26.0 Select RECORD SETUP
- Figure 27.0 Recording Operations menu
- 1. Select RECORDING OPERATIONS and press ENTER.
- 2. Configure the following:
- NOTE: Pre Event Recording is the length of time that the system will record before a triggered event (retreived from video cache).
- NOTE: Post Event Recording is the length of time that the system will record after a triggered event.
- Figure 28.0 Continuous/Motion Recording menu
- 1. Select CONTINUOUS/MOTION RECORDING and press ENTER.
- 2. Select SIZE/FPS/QUALITY and press ENTER. The Time Interval bar is highlighted in green (see figure 28.0).
- 3. With the Time Interval Bar highlighted, press ENTER.
- 4. Press the tu buttons to select a time block from 0~24 hours and press ENTER. For an individual block press ENTER again, or first press the tu buttons to select multiple blocks and then press ENTER. The Camera Parameters window opens.
- Figure 28.1 Select a time block(s) and configure camera parameters
- 5. From the Parameter window, select and configure the following options for each channel of the selected time block:
- NOTE: If the number of frames remaining in the shared pool is a negative number you will receive an error message. You will need to adjust Size and FPS parameters to ensure a positive number of frames remains in the shared FPS pool.
- Figure 28.2 Error message due to negative frames remaining in the shared FPS pool
- Figure 28.3 Changed time blocks
- Figure 28.4 Recording Modes/Schedule activation
- Figure 28.5 Apply a recording mode to the selected time blocks
- Figure 28.6 Multiple blocks set for Continuous+Motion
- Figure 29.0 Alarm Recording menu
- 1. Select ALARM RECORDING and press ENTER.
- 2. Select SIZE/FPS/QUALITY and press ENTER. The Time Interval bar is highlighted in green (see figure 29.0).
- 3. With the Time Interval Bar highlighted, press ENTER.
- 3. From the Parameter window, select and configure the following options for each channel of the selected time block:
- Figure 29.1 Select a time block(s) and set camera parameters
- Figure 29.2 Changed time blocks
- Figure 29.3 Alarm Schedule Activation
- Figure 29.4 Multiple blocks selected for Alarm recording
- Figure 29.5 Alarm recording schedule activated
- Figure 30.0 Panic Recording menu
- Figure 30.1 Panic Recording menu
- ActiveX tool bar
- Click to install ActiveX
- Figure 31.2 Internet Explorer Security Warning window. Click Install to continue.
- Click the ActiveX tool bar; click Install ActiveX control
- Security Window. Click Install to continue.
- Viewer window
- Figure 31.6 System Tabs.
- Figure 32.0 Navigation Bar.
- Figure 33.0 Live Tab, main view in single channel mode.
- Figure 33.1 Settings Window.
- 2. Click to open a directory tree, and select the desired save location.
- 1. Click on the channel you wish to record. The channel outlines in red.
- 2. Click to begin saving the video. Click again to stop recording.
- 1. Click in the Navigation Bar. The Print window opens.
- 2. Select desired print settings, and press OK to print.
- 1. Click. The Settings window opens.
- Figure 33.2 Settings Window.
- Figure 33.3 Monitor your cameras using the Status tab.
- Figure 33.5 View events in a list by using the Log tab.
- Figure 33.6 PTZ tab.
- Click the Search tab to open the search window
- Figure 34.1 Search By Time tab.
- Figure 34.2 Click the drop-down menus to select the time and date of the event.
- Drag blue search bar to scan through video time.
- Figure 34.3 Video playback toolbar.
- Figure 34.4 Search By Event tab.
- 2. Under Event, select/de-select the criteria you want to search your video with.
- 3. Under Period, select the year, time, and date range you wish wish to search your video with.
- 4. Beside Search button, click the drop-down menu, and select whether you want to search the video Nearest or Farthest to the event.
- Figure 34.5 Click the drop-down menu to search the event nearest, or farthest date and time to the video event.
- Populated search results
- Backup Button
- Figure 34.8 Backup menu.
- Figure 35.0 Navigation Menu
- Figure 35.1 Camera Settings: Change camera title, enable/disable Covert recording mode, and enabling audio.
- 2. Under Camera Title, enter in a name of the camera. Enter in a name beside the All field to give all your cameras the same name.
- 3. Under Covert, select ON or OFF.
- 4. Under Audio select desired audio channel (Channels 0~4) to use with the specific channel.
- 5. Click OK to save your settings.
- 1. Click the Color sub-menu (Camera>Color). The Color-Setting window opens.
- Figure 35.2 Adjust camera color settings.
- Figure 35.3 PTZ settings menu.
- 2. Under CH Protocol select the desired PTZ protocol to use from the drop-down menu.
- 3. Under Address Baudrate, select the desired baudrate from the drop-down menu.
- 4. Under Auto Focus / Auto Iris, select ON or OFF from the drop-down menu.
- 5. Under PT Speed / Zoom Speed, select values between 1~10 from the drop-down menu.
- 6. Under Focus Speed/ Iris Speed, select values between 1~10 from the drop-down menu.
- 7. Click OK near the bottom of the window to save your settings.
- 1. Click the Motion sub-menu (Camera>Motion). The Motion window opens.
- Figure 35.4 Motion Settings menu.
- 2. Under CH No select the channel number from the drop-down menu you wish to configure.
- 3. Under Sensitivity select sensitivity levels (1~10) from the drop-down menu.
- 4. Drag your cursor in the Grid Window, of where you wish to increase motion sensitivity. The grids turn light-blue when you hold down the mouse, and turn light yellow when you release the mouse.
- Figure 35.6 Adjusting motion sensitivity.
- Figure 36.0 OSD Setting window.
- 2. Under the Status Bar Timeout drop-down menu, select the duration of when the status bar in the DVR menu "hides" or times out.
- 3. Under the Camera Title drop-down menu, select ON or OFF to toggle the camera name display on or off when viewing video.
- 4. Under the Recording Mode Icon drop-down menu, select ON or OFF to toggle the recording mode icon on or off when viewing video.
- 5. Under the Border drop-down menu, select ON or OFF to toggle a border around a viewing window when a window is clicked.
- 6. Under the Border Color drop-down menu, select the color you want the border to be.
- 7. Under the Motion Sensor Display drop-down menu, select ON or OFF to turn the motion sensor display on or off.
- 8. Under the Motion Color drop-down menu, select the color the grid turns when the DVR detects motion.
- 1. Click the Monitor sub-menu (Display>Monitor). The Monitor Setting window opens.
- Figure 36.1 Monitor Setting window.
- 2. Under the Sequence Dwell drop-down menu, select the duration you want a sequence to remain on screen.
- 3. Under the Spot Dwell drop-down menu, select the duration you want the spot dwell to last.
- 4. Under the De-interlace Mode drop-down menu, select ON or OFF to turn on or off de-interlacing mode.
- 5. Under the Alarm Pop-up Mode drop-down menu, select ON or OFF to turn on or off Alarm Pop-up.
- 6. Under the Alarm Pop-up Dwell drop-down menu, select the duration of the Alarm Pop-up.
- 7. Under the Motion Pop-up Mode drop-down menu, select ON or OFF to turn on or off Motion Pop-up Mode.
- 8. Under the Motion Pop-up Dwell drop-down menu, select the duration of the motion pop-up window.
- 9. Click OK to save your settings.
- 1. Click Sound on the navigation bar on the left. The Audio Setting window opens.
- Figure 36.2 Audio Setting window.
- 2. Under the Live Audio drop-down menu, select ON or OFF to enable or disable live audio.
- 3. Under the Default Audio Channel drop-down menu, select an audio channel between channel1~4.
- 4. Under the Network Audio Transmission (2-way audio) drop-down menu, select ON or OFF to enable or disable two-way audio.
- 5. Under the Network Audio Receive (1-way audio) drop-down menu, select ON or OFF to enable or disable one-way audio.
- 6. Under the Keypad drop-down menu, select ON or OFF to enable or disable the button ’beeps’ on the DVR.
- 7. Click OK to save your settings.
- 1. Click System on the navigation bar on the left. The Date/Time setting window opens.
- Figure 36.3 Date/Time setting window.
- 2. Under the Date Format drop-down menu, select the format you want the dates to display.
- 3. Under the Time Format drop-down menu, select 24-hour to enable 24-hour clock display. Select AM/PM to enable 12-hour clock display.
- 4. Under Network Time Server Setup, type in the address you want the DVR to retrieve the time (by default: POOL.NTP.ORG).
- 5. Under the Time Zone Setup drop-down menu, select your local time zone.
- 6. Under the D.S.T drop-down menu, select ON or OFF to enable or disable daylight savings time.
- 7. Click OK to save your settings.
- 1. Click the Management sub-menu (System>Management). The System Information Setting window opens.
- Figure 36.4 Management window.
- Figure 36.5 System Information Setting window.
- Figure 36.6 System Management Settings.
- 2. Under the System Name field, enter in your desired DVR name.
- 1. Click the Management sub-menu (System> Management). The System Information Setting window opens.
- 2. Under the Password drop-down menu, select ON or OFF to enable or disable your DVR’s password prompt during login (Figure 36.6).
- 3. Click OK to save your settings.
- 1. Click Control Device in the sub-menu (System>Control Device). The Control Device Setting window opens.
- Figure 36.7 Control Device Setting window.
- Figure 36.8 Record Operation Setting window.
- 2. Under the Pre Event Recording Time drop-down menu, select the duration of the pre-event recording (0~5 seconds)
- 3. Under the Post Event Recording Time drop-down menu, select the duration of the post-event recording (0~5 seconds)
- 4. Click OK to save your settings.
- 1. Click Record on the navigation bar on the left. The Record Operation Setting window opens.
- 2. Under the Schedule Mode drop-down menu, select the duration you want to enable Schedule Mode for (Daily or Weekly).
- 3. Click OK to save your settings.
- 1. Click the Continuous/Motion sub-menu (Record>Continuous/Motion). The Continuous/ Motion Recording Setting window opens.
- Figure 36.8 Continuous/Motion Recording Settings window.
- Selected Recording Time
- Figure 37.0 Activation tab.
- NOTE: You can mix recording types in a channel. See Figure 37.0.
- 3. Under the Resolution drop-down menu, select the desired resolution for each channel.
- 4. Under the Frame Rate drop-down menu, select the desired frame rate for each channel.
- 5. Under the Quality drop-down menu, select the desired recording quality of each channel.
- 6. Under the Audio drop-down menu, select ON or OFF to enable or disable audio in the specified channel.
- 7. Click OK to save your settings.
- 1. Click the Alarm sub-menu on the navigation bar on the left (Record>Alarm). The Alarm Recording Setting window opens.
- NOTE: You can mix recording types in a channel. See Figure 37.0.
- Figure 37.1 Alarm Recording Setting window.
- Figure 37.2 Alarm Activation window.
- 3. Under the Resolution drop-down menu, select the desired resolution for the specific channel.
- 4. Under the Frame Rate drop-down menu, select the desired frame rate for the specific channel.
- 5. Under the Quality drop-down menu, select the desired video quality for the specific channel.
- 6. Under the Audio drop-down menu, select ON or OFF to enable or disable audio in a specific channel.
- 7. Under the Alarm drop-down menu, select the alarm you wish to activate (Alarms 1~4).
- 8. Click OK to save your settings.
- 1. Click the Panic sub-menu on the navigation bar on the left (Record>Panic). The Panic Recording Setting window opens.
- Figure 37.3 Panic Recording Setting window.
- 2. Under the Resolution drop-down menu, select the desired resolution for the specific channel.
- 3. Under the Framerate drop-down menu, select the desired frame rate for the specific channel.
- 4. Under Quality, select the quality of video during panic recording for the specific channel.
- 5. Under Audio, select ON or OFF to enable or disable audio for the specific channel.
- 6. Click OK to save your settings.
- 1. Click User on the navigation bar on the left. The User Management Setting window opens.
- Figure 37.4 User Management Setting window.
- 2. Under the User ID field, enter in the desired user name. By default, the ADMIN user name is grayed out.
- 3. Under the Password field, enter desired user password.
- 4. Under the Group drop-down menu, select the desired user level: ADMIN, MANAGER, USER.
- 5. Under the E-mail field, enter a desired e-mail address to receive e-mail notifications from the DVR.
- 6. Under Notification, select the blank checkbox to enable e-mail notification for the particular user. De-select the checkbox to disable e-mail notification for the particular user.
- 7. Under Del/Add, click the Add button to add user to the list.
- 8. Click OK to save your settings.
- 1. Click the Authority sub-menu on the navigation bar on the left (User>Authority).The User Authority Setting window opens.
- Figure 37.5 User Authority Setting window.
- 2. Under Manager, select what type of menus the manager account will have access to.
- 3. Under User, select what type of menus the user account will have access to.
- 4. Click OK to save your settings.
- 1. Click the Log Out sub-menu on the left navigation bar (User>Log Out). The Log Out Setting window opens.
- Figure 37.6 Log Out Setting window.
- 2. Under the Auto Logout drop-down menu, select ON or OFF to enable or disable auto logout.
- 3. Under the Duration drop-down menu, select the duration a user has to wait before the DVR automatically logs out.
- 4. Click OK to save your settings.
- 1. Click Network on the navigation menu on the left. The IP Setup Setting window opens.
- Figure 37.7 IP Setup Setting window.
- 2. Under the Bandwidth drop-down menu, select the desired bandwidth speed. It is recommended to leave this at the highest setting (8192 Kbyte).
- 3. Click OK to save your settings.
- 1. Click Network on the navigation menu on the left. The IP Setup Setting window opens.
- 2. Under the DDNS drop-down menu, select ON to enable ddns.
- 3. Click OK to save your settings.
- 1. Click Network on the navigation menu on the left. The IP Setup Setting window opens.
- 2. Click DDNS. The DDNS Setup Setting window opens.
- Figure 37.8 DDNS Configuration.
- 3. In the DDNS drop-down menu, select ON
- 4. In the User ID field, enter the User ID of your DVR.
- 5. In the Domain Name field, enter the sub-domain of your DDNS address.
- 6. In the Password field, enter your DVR login password.
- 7. Click the Status button to confirm DDNS is functional.
- 1. Click the E-mail sub-menu on navigation bar on the left (Network>E-mail).The E-mail setting window opens.
- Figure 37.9 E-mail Setting window.
- Figure 37.10 HDD Event Setting window.
- 2. Under the Smart Alarm drop-down menu, select ON or OFF to enable or disable the hard drive’s SMART alarm.
- 3. Under the Check Interval drop-down menu, select how many hours in between the hard drive should monitor itself. For example, you may want the hard drive to monitor itself every hour, or every five hours.
- 4. Under the Disk Full Event drop-down menu, select ON or OFF to enable or disable the hard drive from notifying you via e-mail, if the hard drive is full.
- 5. Click OK to save your settings.
- 1. Click the Alarm Input sub-menu on the navigation bar on the left (Sensor>Alarm Input). The Alarm Input Setting window opens.
- Figure 38.0 Alarm Input Setting window.
- Use the ALL tab to apply changes across all channels.
- 3. Under the Type drop-down menu, select if the alarm is normally open (N/O) or normally closed (N/C).
- 4. Under the Text field, enter in the message you want to receive if an alarm is triggered.
- 5. Click OK to save your settings.
- 1. Click the Alarm Output sub-menu on the left navigation bar (Sensor>Alarm Output). The Alarm Output Setting window opens.
- Figure 38.2 Alarm Output window.
- Grayed out by default
- 3. Under the Mode drop-down menu, select Latched or Transparent.
- 4. Under the Type drop-down menu, select N/O (normally open) or N/C (normally closed).
- 5. Under the HDD Event drop-down menu, select ON or OFF to enable or disable a hard disk failure to send out an e-mail notification.
- 6. For each channel, select which events you want to trigger an alarm (Figure 38.4).
- Figure 38.4 Alarm output selection.
- Figure 38.5 Buzzer Out Settings window.
- 2. Under the Operation drop-down menu, select Enable configure buzzer settings.
- 3. Under the Mode drop-down menu, select Transparent or Latched.
- 4. Under the HDD Event drop-down menu, select ON to enable to trigger the buzzer when an HDD event occurs.
- 5. For each channel, select which events you want to trigger the buzzer (Figure 38.4).
- 6. Click OK to save your settings.
- 1. Click the E-mail Notification sub-menu on the navigation bar on the left (Sensor>E-mail). The E-mail Notification Setting window opens.
- Figure 38.6 E-mail Notification Setting window.
- 2. Under the Notification drop-down menu, select ON to enable e-mail notification.
- 3. Under the HDD Event drop-down menu, select ON to enable the DVR to send out an e-mail notification when a hard drive event occurs.
- 4. Under the Setup Change drop-down menu, select ON to enable the DVR to send out an e-mail when a user changes a setting in the setup menu.
- 5. Under the Booting Event drop down menu, select ON to enable the DVR to send out an e-mail when the DVR reboots.
- 6. Under the Frequency drop-down menu, select the interval of how often e-mail notifications are sent to you when an event occurs.
- 7. For each channel, select which events you want to trigger an e-mail notification (Figure 38.4).
- Appendix A: System Specifications
- Appendix B: Setting up Remote Viewing
- Figure 39.1 DVR Status screen
- Figure 39.3 Create a DDNS account
- 2. Complete the Account Information fields with your personal information. Complete the Warranty Information with your purchase details (optional).
- 3. Complete the System Information fields:
- 4. Click Create New Account to create a new account and save your settings.
- 5. Your Account information will be sent to you at the email Address you used in step 2
- Figure 39.5 System information
- Figure 39.6 DDNS menu
- 1. Press the SETUP button twice on the remote control. Select SYSTEM SETUP and press ENTER. If necessary, log in with your user name and password (by default, user name: ADMIN; password: 1234).
- 2. Select NETWORK and press ENTER.
- 3. Select DDNS and press ENTER.
- 4. Under USER ID, enter your DDNS user name.
- 5. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith@ddns.digimerge.net, you only need to enter tomsmith in the text field.
- 6. Under PASSWORD, enter your DDNS password.
- NOTE: Select STATUS and press ENTER to verify the DDNS connection.
- 7. Select APPLY and press ENTER to save your settings or select CANCEL to restore defaults.
- 8. Click STATUS to ensure the DDNS has been set up correctly. If the DDNS is set up correctly, a message will read "Success". If the DDNS is not set up correctly, a message message will read "Fail".
- 9. Select CLOSE and press ENTER to exit.
- . Press the button twice on the remote control.
- . Port 80 & 554
- NOTE: For added security, we strongly recommend changing HTTP port 80 on the system to any desired port-the port must not blocked by your Internet service provider (ISP).
- NOTE: Each router is different, so port forwarding settings vary by model. Please visit us on the web at www.digimerge.com for a...
- I have configured DDNS for remote access to my system:
- I have configured my system to connect to the DDNS server:
- 1. Press the SETUP button twice on the remote control. Select SYSTEM SETUP and press ENTER. If necessary, log in with your user name and password (by default, user name: ADMIN; password: 1234).
- 2. Select NETWORK and press ENTER.
- 3. Select DDNS and press ENTER.
- 4. Under DDNS, select ON to enable Digimerge DDNS.
- 5. Under USER ID, enter your DDNS user name.
- 6. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith@ddns.digimerge.net, you only need to enter tomsmith in the text field.
- 7. Under PASSWORD, enter your DDNS password.
- NOTE: Select STATUS and press ENTER to verify the DDNS connection.
- NOTE: Once you have saved your DDNS settings, you must reset your DVR for the changes to take effect. Disconnect and reconnect the power cable from the rear panel to reset the system.
- NOTE: Remote viewing is compatible with Internet Explorer only.
- Appendix D: Connecting PTZ Cameras
- 1. Connect the Transmit Cable to the RS-485 D+ (TX+) port of the PTZ block on the rear panel.
- 2. Connect the Receive Cable to the RS-485 D- (TX-)port of the PTZ block on the rear panel.
- 3. Connect the video cable to a BNC port (usually channel 1).
- 4. Open the SYSTEM SETUP menu and select CAMERA.
- 5. Select PTZ SETUP and configure the ADDRESS, PROTOCOL, and BAUD RATE of your PTZ camera.
- NOTE: The PTZ camera settings depend on the type of PTZ camera. Please refer to the specific camera manual for your brand and model of PTZ camera.
- NOTE: For details on controlling your PTZ camera, see “PTZ” on page 15.
- Appendix E: Connecting Additional External Monitors
- Appendix F: Connecting Motion / Alarm Devices
- Appendix G: Full Connectivity Diagram
- *Number of cameras varies by model.
- Figure 41.0 Remove the screws on the side panels and the rear panel. Gently slide cover off.
- Figure 41.1 Gently remove cover. Be careful of sharp edges on the cover.
- Figure 41.2 Unplug the SATA data and power cable from the hard drive.
- Figure 41.3 Unscrew the four black short screws on the hard drive bracket.
- Figure 41.4 Unscrew the four chrome screws on the hard drive bracket.
- Figure 41.5 Insert the new HDD and secure with screws
- Figure 41.6 Connect the SATA power and data cables
- 4. Replace the cover-slide the cover towards the front panel and carefully lower over the housing. Make sure all sides are flush with the front panel.
- 5. Replace the three short black screws on the rear panel and two short black screws on the side panels.
- 6. Following the prompt, please format the new hard drive(s). See “Formatting the Hard Drive” on page 108.
- 1. From the SYSTEM SETUP menu, select DISK MANAGE and press ENTER.
- 2. Select the DISK MANAGEMENT tab and press ENTER (default).
- 3. Under FORMAT, select START and press ENTER.
- 4. Log in with your administrator user name and password (by default, user name: ADMIN; password: 1234).
- 5. From the prompt, select OK and press ENTER. Formatting begins. This could take several moments depending on the size of the hard drive(s).
- Figure 42.1 Click OK to begin formatting
- 6. Once formatting is complete, select APPLY and press ENTER.
- 7. Close any remaining windows to exit.
- NOTE: Restart is not required.
- Appendix I: Connecting Audio Devices
- 1. Connect the audio cable (RCA) from an audio capable camera to the AUDIO IN port(s) on the rear panel of the system.
- 2. Connect a line out/audio cable from amplified speakers (or other audio device) to the AUDIO OUT port.
- 3. Open the MAIN MENU and select SYSTEM SETUP. If necessary, login with your user name and password (by default, user name: ADMIN; password: 1234).
- 4. Select SOUND and press ENTER.
- 5. Configure Live Audio and the Default Audio channel.
- 6. Select APPLY and press ENTER to save your settings.
- 7. Open the RECORD SETUP menu and select CONTINUOUS/MOTION RECORDING.
- 8. Enable audio recording for each corresponding channel.
- 9. Select APPLY and press ENTER to save your settings.
- Appendix J: Remote Viewing On Mobile Devices
- Data charges may appear on your phone bill as a result of browsing streaming video.
- Always check with your cell phone carrier on how your data plan works.
- Digimerge is not responsible for data plan fees that may result.
- Viewing Window
- 2. In the address bar, enter in your DDNS address in full (For example tomsmith@ddns.digimerge.net).
- 3. Touch the blue GO button on the bottom-right corner of the screen.The Mobile View window opens (Figure 44.0).
- 4. Touch the Start Live button to connect to your DVR. A channel of your DVR appears in the Viewing window.
- 5. Touch the channel drop-down menu access a list of channels (Figure 44.1).
- Channel drop-down menu.
- Channel list drop-down menu
- Channel list drop-down menu
113
Troubleshooting
TROUBLESHOOTING
When a malfunction occurs, it may not be serious and can be corrected easily. The following
describes the most common problems and solutions. Please refer to the following before calling
Digimerge Technical Support:
Error Possible Causes Solutions
• DVR is not receiving
power, or is not
powering up
• Power cable is loose or is
unplugged
• Confirm that all cables are connected correctly
• Confirm that the power cable is securely
connected to the back of the unit
• Cables are connected, but DVR
unit is not receiving sufficient
power
• Confirm that the unit is powered on (LED
indicators on the front should be ON)
• If the unit is connected through a power bar or
surge protector, try bypassing the bar and
connecting the power directly to the wall outlet
• Confirm that there is power at the outlet:
• Connecting the power cable to another outlet
• Test the outlet with another plugged device
(such as an electric calculator or phone
charger)
• Remote control is
not detected by the
system
• Batteries in the remote control
are drained
• Install two fresh "AAA" batteries in the remote
control
• There are no batteries in the
remote control
• Hard drive is not
detected by the
system
• Hard drive cables are loose or
not properly connected
• Remove the housing and check that hard drive
cables are firmly connected
• Hard drive has not been
initialized (formatted) by the
system
• From the Main Menu, select System Setup>Disk
Manage
>Format and then click Start.
ATTENTION: Formatting erases all video data on
the hard drive
• There is no hard drive in the
system
• Open the housing and install a 3.5" SATA hard
drive
Hard drive is full (0%)
and the unit is no
longer recording
• Overwrite is not enabled • From the Main Menu, select System Setup>Disk
Manage>Overwrite and select ON. This enables the
system to continuously record by overwriting data
once the hard drive is full