Product Manual
FLIRIM75USERGUIDEDocumentIdentifier:IM75‐en‐US_AA
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8. TechnicalSupport
MainWebsite http://www.flir.com/test
TechnicalSupportWebsite http://support.flir.com
TechnicalsupportEmail T&MSupport@flir.com
Service/RepairServiceEmail Repair@flir.com
SupportTelephonenumber +1855‐499‐3662(toll‐free)
9. Warranties
9.1FLIRGlobalLimitedLifetimeWarranty
AqualifyingFLIRTestandMeasurementproduct(the“Product”)purchasedeitherdirectlyfromFLIRCommercialSystemsInc
andaffiliates(FLIR)orfromanauthorizedFLIRdistributororresellerthatPurchaserregisterson‐linewithFLIRiseligiblefor
coverageunderFLIR’sLimitedLifetimeWarranty,subjecttothetermsandconditionsin
thisdocument.Thiswarrantyonly
appliestopurchasesofQualifyingProducts(seebelow)purchasedandmanufacturedafterApril1,2013.
PLEASEREADTHISDOCUMENTCAREFULLY;ITCONTAINSIMPORTANTINFORMATIONABOUTTHEPRODUCTSTHATQUALIFY
FORCOVERAGEUNDERTHELIMITEDLIFETIMEWARRANTY,PURCHASER’SOBLIGATIONS,HOWTOACTIVATETHEWARRANTY,
WARRANTYCOVERAGE,
ANDOTHERIMPORTANTTERMS,CONDITIONS,EXCLUSIONSANDDISCLAIMERS.
1.PRODUCTREGISTRATION.ToqualifyforFLIR’sLimitedLifetimeWarranty,PurchasermustfullyregistertheProductdirectly
withFLIRon‐lineathttp://www.flir.comwithinSixty(60)DAYSofthedatetheProductwaspurchasedbythefirstretail
customer(the“PurchaseDate”).Qualifying
PRODUCTSTHATARENOTREGISTEREDON‐LINEWITHINSIXTY(60)DAYSOFTHE
PURCHASEDATEWILLHAVEALIMITEDONEYEARWARRANTYFROMDATEOFPURCHASE.
2.QUALIFYINGPRODUCTS.Uponregistration,TestandMeasurementproductsthatqualifyforcoverageunderFLIR’sLimited
LifetimeWarrantyare:MR7x,CM7x,CM8x,DM9x,IM7x
andVP5xnotincludingaccessorieswhichmayhavetheirown
warranty.
3.WARRANTYPERIODS.ForpurposesoftheTheLimitedLifetimeWarranty,Lifetimeisdefinedassevenyears(7)afterthe
productisnolongermanufactured,ortenyears(10)fromdateofpurchase,whicheverisgreater.ThisWarrantyisonly
applicabletotheoriginalowneroftheProducts.
AnyProductthatisrepairedorreplacedunderwarrantyiscoveredunderthisLimitedLifetimeWarrantyforonehundred
eightydays(180)daysfromthedateofreturnshipmentbyFLIRorfortheremainingdurationoftheapplicableWarranty
Period,whichever
islonger.
4.LIMITEDWARRANTY.InaccordancewiththetermsandconditionsofthisLimitedLifetimeWarranty,andexceptasexcluded
ordisclaimedinthisdocument,FLIRwarrants,fromthePurchaseDate,thatallfullyregisteredProductswillconformtoFLIR’s
publishedProductspecificationsandbefreefromdefectsinmaterials
andworkmanshipduringtheapplicableWarrantyPeriod.
PURCHASER’SSOLEANDEXCLUSIVEREMEDYUNDERTHISWARRANTY,ATFLIR’SSOLEDISCRETION,ISTHEREPAIROR
REPLACEMENTOFDEFECTIVEPRODUCTSINAMANNER,ANDBYASERVICECENTER,AUTHORIZEDBYFLIR.IFTHISREMEDYIS
ADJUDICATEDTOBEINSUFFICIENT,FLIRSHALLREFUNDPURCHASER’S
PAIDPURCHASEPRICEANDHAVENOOTHER
OBLIGATIONORLIABILITYTOBUYERWHATSOEVER.
5.WARRANTYEXCLUSIONSANDDISCLAIMERS.FLIRMAKESNOOTHERWARRANTYOFANYKINDWITHRESPECTTOTHE
PRODUCTS.ALLOTHERWARRANTIES,EXPRESSORIMPLIED,INCLUDINGBUTNOTLIMITEDTOIMPLIEDWARRANTIESOF
MERCHANTABILITY,FITNESSFORAPARTICULARPURPOSE
(EVENIFPURCHASERHASNOTIFIEDFLIROFITSINTENDEDUSEFOR
THEPRODUCTS),ANDNON‐INFRINGEMENTAREEXPRESSLYEXCLUDEDFROMTHISAGREEMENT.
THISWARRANTYEXPRESSLYEXCLUDESROUTINEPRODUCTMAINTENANCE,SOFTWAREUPDATES,ANDREPLACEMENTOF