Instruction Manual
Table Of Contents
- 1 Important Safeguards
- 2 M3100E Series Features
- 3 Getting Started (M3100E Series)
- 4 Front Panel (M3100E Series)
- 5 Rear Panel (M3100E Series)
- 6 Basic Setup (M3100E Series)
- 6.1 Step 1: Connect the BNC Cameras
- 6.2 Step 2: Connect the Mouse
- 6.3 Step 3: Connect the Ethernet Cable
- 6.4 Step 4: Connect the Monitor
- 6.5 Step 5: Connect the Power Adapter and Power on the DVR
- 6.6 Step 6: Upgrade Firmware to Latest Version (if Available)
- 6.7 Step 7: Verify Camera Image
- 6.8 Step 8: Set the Time
- 6.9 Default System Password & Port Numbers
- 6.10 Quick Access to System Information
- 7 About MPX
- 8 Mouse Control
- 9 Remote Control
- 10 Using the System
- 11 Setting The Time
- 12 Recording
- 13 Search (Playback)
- 14 Backup
- 15 Managing Passwords and User Accounts
- 16 Using the Main Menu
- 16.1 Camera
- 16.2 Info
- 16.3 Setting
- 16.3.1 Network
- 16.3.2 Selecting DHCP or Static IP Address (TCP/IP)
- 16.3.3 Configuring System Ports (Connection)
- 16.3.4 Configuring DDNS Settings
- 16.3.5 Configuring Email Alerts
- 16.3.6 Event
- 16.3.7 Configuring Motion Detection
- 16.3.8 Configuring Video Loss Settings
- 16.3.9 Configuring Hard Drive Warnings
- 16.3.10 Configuring Network Warnings
- 16.3.11 Storage
- 16.3.12 Configuring the Video Recording Schedule
- 16.3.13 Configuring Pre-Recording
- 16.3.14 Configuring the Snapshot Schedule
- 16.3.15 Configuring Holidays
- 16.3.16 Formatting the Hard Drive
- 16.3.17 Configuring Hard Drive Type
- 16.3.18 Configuring General System Settings
- 16.3.19 Setting the Monitor Resolution (Display)
- 16.3.20 Saving Your System Configuration to a USB Flash Drive
- 16.3.21 Setting the System to Factory Defaults
- 16.3.22 Upgrading Firmware from USB
- 16.4 Shutdown
- 17 Connecting to Your System Over the Internet on PC or Mac
- 18 Using FLIR Cloud™ Client for PC or Mac
- 19 Connecting to your System Using Smartphone or Tablet Apps
- 19.1 iPhone
- 19.1.1 Prerequisites
- 19.1.2 Connecting to your System on iPhone
- 19.1.3 Live View Interface
- 19.1.4 Controlling PTZ Cameras
- 19.1.5 Viewing Snapshots and Videos with Local Files
- 19.1.6 Using Playback Mode on iPhone
- 19.1.7 Enabling Push Notifications
- 19.1.8 Using the Event List
- 19.1.9 Using Favorites
- 19.1.10 Using the E-Map
- 19.1.11 Device Manager
- 19.1.12 Adding Devices Using an IP or DDNS Address (Advanced)
- 19.2 iPad
- 19.2.1 Prerequisites
- 19.2.2 Connecting to your system on an iPad
- 19.2.3 Live View Interface
- 19.2.4 Controlling PTZ Cameras
- 19.2.5 Using Playback Mode on iPad
- 19.2.6 Using Local File to View Manual Recordings
- 19.2.7 Enabling Push Notifications
- 19.2.8 Using the Event List
- 19.2.9 Using Favorites
- 19.2.10 Using the E-Map
- 19.2.11 Using the Device Manager
- 19.2.12 Adding Devices Using an IP or DDNS Address (Advanced)
- 19.3 Android
- 19.3.1 Prerequisites
- 19.3.2 Connecting to your System on Android
- 19.3.3 Live View Interface
- 19.3.4 Controlling PTZ Cameras
- 19.3.5 Viewing Snapshots and Videos with Local Files
- 19.3.6 Using Playback Mode on Android
- 19.3.7 Enabling Push Notifications
- 19.3.8 Using the Event List
- 19.3.9 Using Favorites
- 19.3.10 Using the E-Map
- 19.3.11 Device Manager
- 19.3.12 Adding Devices Using an IP or DDNS Address (Advanced)
- 19.1 iPhone
- 20 DDNS Setup (Advanced)
- 21 Connecting a PTZ Camera (M3100E Series)
- 22 M3100E Series Hard Drive Installation
- 23 Troubleshooting
- 24 M3100E Series System Specifications
- 25 Notices
Troubleshooting
23
When a malfunction occurs, it may not be serious and can be corrected easily. The follow-
ing describes the most common problems and solutions. Please refer to the following be-
fore calling FLIR Technical Support:
Error
Possible Causes Solutions
• System is not receiving
power, or is not powering up.
• Cable from power adapter is
loose or is unplugged.
• Confirm that all cables are
connected correctly.
• Confirm that the power
adapter is securely con-
nected to the back of the unit.
• Power switch is set to OFF (
) position.
• Confirm that the power switch
is in the ON (I) position.
• Cables are connected, but
system is not receiving suffi-
cient power.
• Confirm that the system is
powered on (LED indicators
on the front should be ON).
• If the unit is connected
through a power bar or surge
protector, try bypassing the
bar and connecting the
power directly to the wall
outlet.
• Confirm that there is power at
the outlet:
• Connect the power cable
to another outlet.
• Test the outlet with anoth-
er device (such as a lamp
or phone charger).
• Hard drive is not detected by
the system.
• Hard drive cables are loose
or not properly connected.
• Remove the housing and
check that hard drive cables
are firmly connected.
• There is no hard drive in the
system.
• Open the housing and install
compatible hard drive. Make
sure to format the drive after
installing. For details, see .
• Hard drive is full (0%) and
the unit is no longer
recording.
• Overwrite is not enabled.
• From the Main Menu, select
>Setting>Gener-
al>General. Select Overwrite
under HDD Full and click OK.
• There is no picture on moni-
tor/TV after connecting it to
the system.
• Monitor/TV not detected by
system.
• Power off the monitor/TV and
system. Power on the moni-
tor/TV, and then power on the
system.
• Input channel for system not
selected on monitor/TV.
• On the monitor/TV, select the
input channel the system is
connected to.
• Video cable is loose or has
become disconnected.
• Check the video cable con-
nection to the system and
monitor/TV.
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