Use and Care Manual

Care & Cleaning Maintenance Guide | 6
care &
cleaning
Professional Cleaning
The most frequently used areas of your carpet — entrances, doorways, traffic lanes, seating areas, etc. will collect dirt much faster than
other areas. By cleaning these areas when they first show signs of soiling you can prevent the dirt from spreading to the rest of the carpeted
areas of the house. Periodic professional cleaning of the overall carpet is highly recommended. The frequency of overall cleaning may vary
depending on the level and type of traffic and the conditions to which your carpet is exposed. This may range from as little as 6 months
to 24 months between cleanings. Your carpet should be properly cleaned at least once every 24 months to maintain its appearance and
useful life. Shaw recommends only hot water extraction, utilizing carpet cleaning products, equipment, and systems certified through the
Carpet and Rug Institute’s Seal of Approval Program. These products are listed at www.carpet-rug.org.
NOTE: Be sure the professional carpet cleaner cleans with the length of the carpet tile to minimize lifting. If a tile lifts from a truck mount
extractor, it can easily be flattened by stepping on the edge of the tile.
WARNING: Non-approved cleaning products and topical treatments, applied by you or by a professional carpet cleaner, may result in
damage to your carpet that will not be covered by your warranty. Shaw recommends that professional service be performed by an
IICRC certified firm. Locate a professional cleaner through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) at
1-800-835-4624 or www.iicrc.org. Cleaning by other professional services may result in damage that will not be covered by your warranty.
Do-it-yourself Systems
If you decide to rent a steam cleaning machine and do it yourself, remember recommended carpet cleaning equipment and cleaning
products should have certification in the CRI Seal of Approval Programs (www.carpet-rug.org).