User Manual

Limited Lifetime Chair mat Warranty

Floortex provides a limited lifetime warranty on all the Floortex branded PVC and PC chair mat

products which guarantees them to be free from any defects in material and workmanship at

the time of sale to original purchaser, and will not crack, chip, break or shatter under normal

usage. The warranty only applies to the original purchaser. Should any product during the

warranty period, in Floortex’s sole opinion, prove to be defective in material and/or

workmanship under normal usage, Floortex will, at its option, replace the product at no charge

(except as otherwise stated herein) provided that the product has not been subjected to abuse,

misuse, misapplication, neglect, accident, disaster, alteration or modification.

This WARRANTY IS VOID under certain conditions, including but not limited to: use of metal

casters; placement of furniture or other stationary objects on the chair mat; use of chair mat in

an application not recommended by Floortex for that particular model; cutting or altering of the

chair mat in any way by any individual or company other than Floortex or its designated agent;

or use of the chair mat outdoors. Damage to the product as a result of abuse, misuse,

misapplication, neglect, accident, disaster, alteration or modification will VOID THE

WARRANTY.

Normal wear and tear, including but not specifically limited to, marring and scuffing is not

covered under the warranty. To apply for a replacement, submit a Warranty Claim Form

complete with dated sales receipt or purchase order and an image of the mat in application

and of the specific damage. Floortex reserves the right to request damaged chairmats be

returned to the factory for inspection before sending replacement product.

A shipping and handling fee of $30.00 will be charged for all warranty replacements. Some

model chair mats may no longer be available. In warranties involving discontinued product,

Floortex will provide, at its discretion, a chairmat with the specifications that most closely match

the original type purchased or if no replacement is available, Floortex may retract the warranty.

This warranty does not cover damage from accidents, misuse, abuse, or improper handling. In

no case shall Floortex’s liability under any other remedy prescribed by law exceed the

purchase price.

Claim forms can be requested from customerservice@floortex.com or can be downloaded

from www.floortex.com

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Limited Lifetime Chair mat Warranty Floortex provides a limited lifetime warranty on all the Floortex branded PVC and PC chair mat products which guarantees them to be free from any defects in material and workmanship at the time of sale to original purchaser, and will not crack, chip, break or shatter under normal usage. The warranty only applies to the original purchaser.
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Floortex Mats – Selection, Use & Care Floor mats are highly cost-effective in protecting expensive floor coverings from loss of appearance, wear and damage. There is a wide selection of shapes to suit user requirements. They have an embossed upper surface, and are usually translucent so that the appearance of the underlying floor covering remains visible.