User Manual

51
GB
be considered as wearing parts (e.g. knives,
battery and gear wheel) or to cover damage
to breakable parts (e.g. switches, batteries).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specied in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure quick handling of you issue,
please follow the following directions:
• Please have the receipt and item num-
ber (e.g. IAN 12345) ready as proof
of purchase for all enquiries.
• Please nd the item number on the
rating plate, an engraved plate on the
front page of your manual (bottom left)
or as a sticker on the back or bottom.
• Should functional errors or other de-
fects occur, please initially contact the
service department specied below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and speci-
cation of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, please be sure to use only the ad-
dress communicated to you. Ensure that
the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ad-
equate, safe transport packaging.
Repair Service
For a charge, repairs not covered by the
guarantee can be carried out by our ser-
vice branch, which will be happy to issue
a cost estimate for you.
We can handle only equipment that has
been sent with adequate packaging and
postage.
Attention: Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
Service-Center
Service Great Britain
Tel.: [phone]
(£ 0.10/Min.)
E-Mail: [e-mail]
IAN 86155
Service Branch
Please note that the following address is
not a service address. Please initially con-
tact the service centre specied above.
DES UK Ltd.
Unit B7
Oxford Street Industrial Park
Vulcan Road
Bilston, West Midlands WV14 7LF