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Care & Maintenance
Heavy Duty Cleaning Continued
To clean badly soiled countertops, an appropriate alkaline cleaner is recommended. Poultice
can be lightly sprinkled onto the wet cleaner solution and scrubbed with a white nylon scrub
pad or medium nylon scrub brush to facilitate cleaning. Rinse thoroughly. For glazed tile floors,
the same products and procedures are recommended.
For showers, tub surrounds, or other wet areas, light acidic cleaners are recommended to
remove hard water mineral deposits. These acidic cleaners are not recommended on acid-
sensitive surfaces such as metallic glazes or polished marble. For acid-sensitive surfaces, a
neutral or alkaline cleaner, used in combination with Poultice is recommended. Never use
harsh acids such as hydrochloric (muriatic) or hydrofluoric, as these acids, and even the acid
fumes, can cause damage to tile, stone, grout, humans and pets! The accepted acids (use
sparingly) for homeowners use are mild citric, sulfamic and phosphoric. Always test first for
desired results.
Do’s & Don’ts
Do use a grout joint. Due to inherent size variations in porcelain and ceramic floor tiles, a grout
joint must be used. Your installer will be able to recommend a suitable grout joint for the
product you’ve selected.
Do regularly apply a water based penetrating sealer on all natural stone products.
Always do a small test with sealers & cleaners to insure desired results.
Do use a sealer on grout joints; except for 100% solid epoxy grout.
Do read and follow label directions for all cleaners and sealers.
Do not combine ammonia and household bleaches.
Do not use harsh cleaning agents such as steel wool pads or strong acids, which can scratch or
damage the surface of your tile.
Do not use a cleaning agent that contains color on unglazed tile, natural stone, or white grout,
as these porous surfaces may absorb the color.
Do use only non-abrasive cleaning compound or formula that is recommended for both glass
and tile when cleaning glass tile.