Instructions / Assembly

Troubleshooting 5
For parts or assistance, call Flotec Customer Service at 1-800-365-6832
Symptom Probable Cause(s) Corrective Action
Pump stops without
warning.
Pump has overheated and thermal
overload has tripped.
Wait for overload to reset; pump will
automatically restart.
Discharge hose too long or discharge lift
higher than 28’.
Use shorter hose or reduce lift height.
Pump won’t prime.
Suction hose not full. Fill suction hose.
Suction hose too long or too small. Use 1/2” suction hose, 6’ long or less.
Worn impeller. Replace impeller.
Suction leaks.
Replace hose washer, check for leaks
in hose.
Suction hose kinked or coiled. Straighten out suction hose.
Pump leaks.
Shaft U-cup seal leaks. Replace pump.
Cover O-ring leaks. Replace cover O-ring.
Pump runs, pumps
little or no water.
Worn impeller. Replace impeller.
Bad motor brushes. Replace motor brushes.
Bad U-cup shaft seal (pump leaks). Replace pump.
Suction or discharge hose kinked or
coiled.
Straighten out hose.