Product Manual
Troubleshooting 5
SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION
Pump does not run when water Pump unplugged. Plug in pump.
flows in from sink
No power to outlet. Check fuse / breaker.
Pump impeller jammed. Unplug pump; follow procedure under “Maintenance”
to clear pump.
Sink stopper in drain. Remove stopper.
Pump runs, but does not empty Drain clogged. Clear drain screen.
sink
Clogged discharge line. Unplug pump, open and clear discharge line.
Shut-off valve closed. Open shut-off valve slightly.
System discharge line too Unplug pump and reduce height or length of discharge line
high or too long. (11’ Max. Height).
Check valve installed Make sure flow arrow on check valve points away
backwards from pump.
Pump cycles on and off when Check valve not installed. Unplug pump and install check valve (see Figures 2
no water is in the sink and 3, Pages 3 and 4).
Check valve jammed. Unplug pump; open discharge line and clean check valve.
Pump cycles on and off when the Shut-off valve not adjusted. See “Adjusting the Flow”, Page 3.
sink is at maximum water
Shut-off valve not installed. Unplug pump and install shut-off valve (see Figures 2
flow or is full
and 3, Pages 3 and 4).
REPAIR KIT, Part No. PS20-137REP
1
2
3
5802 0308
Key No. Part Description Qty.
1 Diaphragm Switch 1
2 Impeller 1
3 Gasket 1
FITTINGS KIT, Part No. PS198-291
Sink Drain Screen 1
1-1/4” NPT x 1-1/4” Slip Check Valve 1
1-1/4” Ball Valve 1
For parts or assistance, call Flotec Customer Service at 1-800-365-6832