Warranty Guide

Updated 02/01/21. Page 1 of 2
WARRANTY
Here at Flow Wall® we would like to offer you a warm welcome to the family! We know
you'll absolutely love your new storage solution purchase. We are committed to 100%
customer satisfaction and look forward to serving you again.
These warranty guidelines will outline the policies we practice, ensuring minimal
inconvenience in the event your product fails to meet your expectations.
Should you have any questions, please contact us by email: [e-mail].
All warranties apply to the original Flow Wall customer and begin from date of purchase. We
offer a one-year limited warranty for all our products. Proof of purchase is required with all
claims, have any applicable receipts and photos ready when you contact us. See details
below.
WARRANTY FOR ALL PRODUCTS
Flow Wall determines that our products are free
from defects in the material and workmanship for
the original consumer purchaser for a period of one
(1) year from the original date of purchase. The
word "defects" as used in this warranty, is defined
as a defect which impairs the quality of utility of the
product.
This warranty is limited to the repair or replacement
of Flow Wall products that are defective in material
or workmanship.
If a component is determined to be defective within
the terms of the warranty, Flow Wall will furnish a
replacement component at no cost to you. If the
entire product is found to be defective with
sufficient evidence, Flow Wall may repair or replace
your product at Flow Wall’s discretion.
This warranty applies only to product purchased
and shipped to customers in the continental United
States and Canada.
This warranty gives you specific legal rights and
you may also have other rights which may vary
from state to state.
This warranty applies under conditions of normal
use but does not apply to defects or damage that
result from intentional or accidental damage,
weather related conditions (including but not limited
to wind, flooding, excessive heat or excessive UV
exposure), negligence, unreasonable or
commercial use. (Please refer to “Items Not
Covered Under Warranty” below.)
All implied warranties arising under state law are
limited in duration to the applicable warranty period.
Some states do not allow limitations on how long
an implied warranty lasts, so the above limitation
may not apply to you.
Liability for incidental or consequential damages is
excluded to the extent the exclusion is permitted by
law. Some states do not allow the exclusion or
limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply
to you.
In the event that a package arrives damaged,
refuse the shipment or contact Flow Wall by calling
[phone].
To the extent permitted by law, all sales of Flow
Wall branded products are governed by Utah law
without giving effect to its conflict of law provisions.