User Guide

Warranty Information
Thank you for choosing Fluance! We guarantee your investment in our products is a solid one. High performance components
combined with quality craftsmanship allow us to maintain the highest possible production standards.
All items are guaranteed against defects in materials and craftsmanship. Fluance has outstanding quality control; if something
should go wrong with any of our products, we will repair it free of charge within the warranty period. If the product cannot be
repaired, we will replace the product. If the product has been discontinued, we will replace the product with either the newest
version of said product or current equivalent. In the event that Fluance replaces a product under warranty, the replacement would
only carry the original warranty from the original date of purchase.
Warranty Period
The Fluance products below are warrantied for parts and labor for the stated period from date of original purchase, and are
subject to the terms and conditions of the warranty. Any refurbished products that are discontinued hold a 90 day warranty from
the date of original purchase. Fluance warranties are valid for the original owner and are non-transferable.
Home Audio Passive Speakers: Lifetime Warranty
Active/Powered Speakers: Two Year Warranty
HiFi Turntables: Two Year Warranty
Batteries (For Powered Speakers): One Year Warranty
Warranty Exclusions
• Products purchased from a dealer not authorized by Fluance.
• Products with the serial number defaced, altered, or missing.
• Defects resulting from disaster, accident, abuse, misuse, lightning, power surges, neglect, unauthorized modification or water
damage.
• Defect or damage as a result of repairs performed by a person or party not authorized by Fluance.
• Defects of damage occurring during shipping (claims should be made with the shipping company).
• Defect or damage as a result of connecting a product to an outlet with the incorrect voltage. Voltage converters must be
used where applicable.
• Consumable parts including, but not limited to, batteries, styli, and rubber belts.
To Obtain Warranty Service
Should your product require warranty service, please contact us at www.fluance.com/contact or call us at 1-888-617-6863 to set
up a Return Authorization. Products returned without a valid Return Authorization number will be refused.
Fluance products must be returned in their original packaging. Our products are packaged specially to protect them from any
damage during shipping, and without this packaging the return shipment could get damaged.
This warranty does not cover the shipping cost, insurance, or any other incidental charges. Products shipped for warranty service
must be pre-paid by the customer, and Fluance will cover the cost to ship the repaired or replaced product back to the customer.
Thank you for your purchase of this Fluance
®
product.
We hope you enjoy your experience.
Questions?
Give us a chance to help, we’re just a click away.
Don’t forget to register your product with us!
Fluance.com/registration
Fluance.com/videos
Fluance.com/resources Fluance.com/support
Fluance.com/contact