User Manual
Warranty Information
Thank you for choosing Fluance! We guarantee your investment in our products is a
solid one. High performance components combined with quality craftsmanship allow us
to maintain the highest possible production standards. All items are guaranteed against
defects in materials and craftsmanship. Fluance has outstanding quality control; if some-
thing should go wrong with any of our products, we will repair it free of charge within
the warranty period. If the product cannot be repaired, we will replace the product. If the
product has been discontinued, we will replace the product with either the newest ver-
sion of said product or current equivalent. In the event that Fluance replaces a product
under warranty, the replacement would only carry the original warranty from the original
date of purchase.
Warranty Period
The Fluance products below are warrantied for parts and labor for the stated period from
date of original purchase, and are subject to the terms and conditions of the warranty.
Any refurbished products that are discontinued hold a 90 day warranty from the date of
original purchase. Fluance warranties are valid for the original owner and are non-trans-
ferable.
• Home Audio Passive Speakers: Lifetime Warranty
• Active or Powered Speakers: Two Year Warranty
• HiFi Turntables: Two Year Warranty
• Batteries (For Powered Speakers): One Year Warranty
Warranty Exclusions:
Products purchased from a dealer not authorized by Fluance.
Products with the serial number defaced, altered, or missing.
Defects resulting from disaster, accident, abuse, misuse, lightning, power surges, neglect,
unauthorized modication or water damage.
Defect or damage as a result of repairs performed by a person or party not authorized
by Fluance.
Defects of damage occurring during shipping (claims should be made with the shipping
company).
To Obtain Warranty Service
Should your product require warranty service, please contact us at www.uance.com/
contact or call us at 1-888-617-6863 to set up a Return Authorization. Products returned
without a valid Return Authorization number will be refused.
Fluance products must be returned in their original packaging. Our products are
packaged specially to protect them from any damage during shipping, and without this
packaging the return shipment could get damaged.
This warranty does not cover the shipping cost, insurance, or any other incidental
charges. Products shipped for warranty service must be pre-paid by the customer, and
Fluance will cover the cost to ship the repaired or replaced product back to the customer.