Version 1.0.1 June. 2020 Flyingvoice Network Technology Co., Ltd.
Copyright Copyright © 2020 Flyingvoice Network Technology CO., LTD. Copyright © 2020 Flyingvoice Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Flyingvoice Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
business profit, business interruption or loss of business information), shall not be liable for these damages. End User License Agreement This End User License Agreement ("EULA") is a legal agreement between you and Flyingvoice.
CE Manufacturer: Flyingvoice Network Technology Co., Ltd. Address: Room 207~209, 2/F, Bldg B52#, Zhongchuang Industrial park, Liuxian Avenue, Taoyuan Street, Nanshan District, Shenzhen Hereby, Flyingvoice Network Technology Co., Ltd.
GNU GPL INFORMATION Flyingvoice phone firmware contains third-party software under the GNU General Public License (GPL). Flyingvoice uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Flyingvoice products can be downloaded online: http://www.flyingvoice.com/soft_GPL.aspx Flyingvoice Network Technology Co., Ltd.
Table of Contents Table of Contents About This Guide ................................................................................................................. 6 Getting Started with Your Phone ......................................................................................... 7 Hardware Overview ...................................................................................................... 7 FIP14G Hardware ...............................................................................
Table of Contents Ending Calls................................................................................................................ 18 Muting/Unmuting Audio .............................................................................................. 18 Holding and Resuming Calls ...................................................................................... 18 Holding a Call ......................................................................................................
Table of Contents Deleting History Records .................................................................................... 29 Customizing Your Phone ................................................................................................... 30 Changing the Administrator Password ....................................................................... 30 Changing the Backlight and Time .............................................................................. 30 Changing the Language .......
Getting Started with Your Phone About This Guide Thank you for choosing Flyingvoice FIP14G IP phones, which deliver the industry’s leading HD audio quality and a wide range of business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Paging and Conference over an IP network. Meanwhile, it features a compact appearance, robust performance and cost efficiency for daily desktop voice communications. This guide provides everything you need to quickly use your new phone.
Call Features Getting Started with Your Phone This chapter provides the overview of phone hardware and screen layout, and how to navigate your phone for the best performance. Topics Hardware Overview Screen and Icons Entering Characters Hardware Overview Topics FIP14G Hardware Power LED Indicator Line Key LED FIP14G Hardware Flyingvoice Network Technology Co., Ltd.
Call Features NO.
Call Features 18 19 20 Speakerphone Toggles and indicates the hands-free (speakerphone) mode. The key LED Key glows green when the hands-free (speakerphone) mode is activated Keypad Provides the digits and special characters in context-sensitive applications Power LED Indicates call status, message status, and phone’s system status indicator 21 Logo FLYINGVOICE Logo Power LED Indicator The power LED indicator indicates the call, message and phone’s system status.
Call Features information on the phone's status. Topics Idle Screen Calls Screen Icons in the Status Bar Line Key Icons Other Icons Idle Screen The idle screen is made up of the status bar, line keys, and soft keys. The time & date in the status bar or middle of the screen varies by phone models. 1. Status Bar: Display the default account, feature status icons, and the time. The status icons are displayed when features are activated. 2.
Call Features You can press the OK key to view Network and phone status. The phone screen is shown below: Icons in the Status Bar Icons in the status bar vary by phone models.
Call Features Line Key Icons Icons on the line key that vary by phone models. Icon indicators (associated with line) Icon Description The private line is registered successfully Register failed Other Icons Call History Icon Description Received Calls Placed Calls Missed Calls Contact Icon Description Default Contact Picture Call Icon Description Waiting Ringing Calling Entering Characters You can use the keypad keys on your phone to enter or update field information.
Call Features Task Switch input modes Action Press the ABC, abc, Ab2, 2aB, or 123 soft key to switch the input modes. Select ABC, abc, 2aBmode. press the keys labeled with letters until your desired letter appears. press a keypad key repeatedly to view the character options and stop when the letter you want Enter alphas to enter is displayed in the field. Wait one second, and then enter the next letter. Enter numbers Select 123 mode, press the corresponding keys.
Call Features Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features.
Call Features to automatically dial out the phone number after a period of time without selecting Send. Placing Multiple Calls When you are in a call, you can hold your current call and place a new call. Procedure 1. Do one of the following: ⚫ Select a line key. The active call is placed on hold. ⚫ Press the HOLD key or Hold to place the original call on hold. 2. Enter the desired number or select a contact. 3. Select Send. Note During a call, you can press the Speed Dial key to select a transfer mode.
Call Features Answering a Call Answering a Call When in a Call Answering a Call Automatically Answering a Call When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. You can choose to answer the incoming call. Procedure 1. Do one of the following: ⚫ Pick up the handset. ⚫ Press the Speakerphone key . . ⚫ Press the HEADSET key. ⚫ Press Answer or the line key that has the flashing green LED indicator.
Call Features incoming call after ending all calls. Procedure 1. Navigate to Menu > Features > Auto Answer. 2. Enable the Auto Answer. 3. Select Save. Switching Among the Handset, Speakerphone and Headset Modes You can select the desired mode before placing a call or can alternate among Speakerphone, headset, and handset modes during a call. When using the headset, the LED indicator glows green. Procedure 1. During the call, pick up the handset, press the Speakerphone key , or press the HEADSET key.
Call Features Topics Rejecting Calls with DND Deactivating DND Rejecting Calls with DND Procedure 1. Navigate to Menu > Features > DND. 2. Select Enable from the DND Status field. 3. Select Save. The DND icon appears in the status bar. Tip: To activate or deactivate DND quickly, press the DND soft key when the phone is idle. Deactivating DND You can deactivate DND when you are ready to resume receiving calls again. Procedure 1. Navigate to Menu > Features > DND. 2.
Call Features Holding a Call Resuming a Held Call Holding a Call You can place an active call on hold on your phone. Procedure 1. Press the HOLD key or Hold during a call. The phone ignores engaged audio device (handset or headset) and plays beep in the Speakerphone (hands-free) mode by default. Note When you have multiple calls on the phone and the current call is held, you can press the corresponding line key to swap to the active call.
Call Features required, get it from your system administrator. Procedure 1. Navigate to Menu > Features > Call Forward. 2. Select the desired forwarding type and select Enabled from the corresponding field. 3. Enter the contact number you want to forward incoming calls to in the Forward to field. 4. If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the s field. 5.
Call Features You can transfer a call to another contact immediately without consulting with her/him first. Procedure 1. Press the TRAN key or Transfer (Trans) during a call. 2. Do one of the following: ⚫ Enter the number or select a contact from the placed call list you want to transfer to. ⚫ If you have set a Speed Dial key, you can also press the Speed Dial key to transfer the call to the contact directly. ⚫ Press Directory (Dir). Select the desired contact from the Directory list. 3.
Call Features Setting Up a Local Conference Call You can set up a local conference call with up to two contacts. Procedure 1. Place a call to the first party. 2. When the first party answers the call, select Conference (Conf) to place a new call. The active call is placed on hold. 3. Dial the second party’s number. You can also select the desired contact from the search list, or select a contact from the placed call list or Directory before you enter the number.
Advanced Call Features Advanced Call Features You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these advanced call features. Voice Mail Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones. This feature is set up on the server-side and not all servers support this feature.
Advanced Call Features You can store up to 500 contacts in your local directory, you can search, add, edit and delete a contact. Topics Managing the Local Directory Groups Managing the Local Directory Contacts Moving a Local Directory Contact to Blacklist Searching for Contacts Managing the Local Directory Groups You can manage the Local Directory groups when the phone is idle.
Advanced Call Features Managing the Local Directory Contacts You can manage the Local Directory contacts when the phone is idle. Topics Adding Contacts Viewing Contacts Editing Contacts Deleting a Contact Deleting All Contacts Adding Contacts When you add a contact to your Local Directory, you can choose how much information you want to enter for your contact. You are required to enter a contact name at least for each new contact. Procedure 1. Select Dir or navigate to Menu > PhoneBook > Local Contacts. 2.
Advanced Call Features 1. Select Dir or navigate to Menu > PhoneBook > Local Contacts. 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Option > Delete. The phone prompts you whether to delete the contact. 4. Select OK. Note If the contact added to the Favorites directory is deleted in the Local Directory, it will be automatically deleted from the Favorites directory. Deleting All Contacts You can delete all contacts from the Local Directory. Procedure 1.
Advanced Call Features Editing a Blacklist Contact Deleting Blacklist Contacts Moving a Blacklist Contact to the Local Directory Adding a Blacklist Contact You can add a blacklist contact on the phone to prevent someone from calling you. Procedure 1. Navigate to Menu > PhoneBook > Blacklist. 2. Select Add. 3. Enter the blacklist contact’s information. 4. Select Save. Viewing Blacklist Contacts You can view the blacklist contacts from the Blacklist on your phone. Procedure 1.
Advanced Call Features Deleting All Blacklist Contacts You can delete all contacts from the Blacklist when you are ready to answer calls from them again. Procedure 1. Navigate to Menu > PhoneBook > Blacklist. 2. Select Option > Delete All. The phone prompts you whether to delete all contacts. 3. Select OK. Moving a Blacklist Contact to the Local Directory You can move a blacklist contact to a Local Directory. Incoming calls from this contact will not be rejected automatically. Procedure 1.
Advanced Call Features Procedure 1. Select History. 2. Select the desired list. 3. Highlight the desired entry, and select Option > Add to Contacts. 4. Edit the contact information. 5. Select OK. Saving a History Record to Blacklist You can prevent someone from calling you again by saving a history record to Blacklist. Procedure 1. Select History. 2. Select the desired list. 3. Highlight the desired entry, and select Option > Add to Blacklist. 4. Edit the contact information. 5. Select OK.
Customizing Your Phone Customizing Your Phone You can make your phone more personalized by customizing various settings. Topics Changing the Administrator Password Changing the Backlight and Time Changing the Language Time & Date Changing the Administrator Password By default, you require an administrator password to access the Advanced/Advanced Settings menu. The default password is “admin”. For security reasons, you should change the default password as soon as possible.
Customizing Your Phone 2. Select the desired language. 3. Select Save. The phone language is changed to the selected one. Time & Date You can set the time and date manually. The time and date formats are also variable. Topics Setting the Time and Date Manually Changing the Time and Date Format Setting the Time and Date Manually If your phone cannot obtain the time and date automatically, you can set it manually. Procedure 1. Navigate to Menu > Basic > Time & Date > Manual Settings. 2.
Customizing Your Phone You can set distinctive ring tones for groups or contacts in your Local Directory so that you can identify the caller when your phone rings. The ring tones are used according to this priority: Contact ring tone>Group ring tone>Account ring tone >Phone ring tone. Topics Setting a Ring Tone for the Phone Setting a Ring Tone for a Group Setting a Ring Tone for a Contact Setting a Ring Tone for the Phone You can choose a ring tone for all incoming calls. Procedure 1.
Customizing Your Phone Topics Activating the Wi-Fi Mode Connecting to the Wireless Network Viewing the Wireless Network Information Disconnecting the Wireless Network Connection Deactivating the Wi-Fi Mode Activating the Wi-Fi Mode You can activate the Wi-Fi mode to connect your phone to an available wireless network. Procedure 1. Navigate to Menu > Basic > Wi-Fi. 2. Select On from the Wi-Fi field. 3. Select OK. The phone scans the available wireless networks in your area.
Customizing Your Phone Basic> Wi-Fi > Wi-Fi Status to view the connected wireless network information. Disconnecting the Wireless Network Connection When you no longer want to connect to the current wireless network, you can disconnect it. Procedure 1. Navigate to Menu > Basic > Wi-Fi. 2. Select Available Network(s). 3. Highlight the connected wireless network, and select Discon. Tip: You can also disconnect the wireless network when deactivating the Wi-Fi mode.
Maintaining Your Phone Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other tasks your system administrator may ask you to perform. Topics Rebooting Your Phone Resetting to Factory Settings Rebooting Your Phone The improper operation may cause malfunction. If the malfunction occurs, your system administrator may ask you to reboot your phone. Procedure 1. Navigate to Menu > Basic > Reboot.
