ELECTRIC FIREPLACE/INSERT MODELS CGEF23B AND VEF21B SAFETY INFORMATION AND INSTALLATION MANUAL Patent No. 7,219,456 B1 Read these instructions completely before beginning installation. Failure to follow them could cause a heater malfunction resulting in serious injury and/or property damage. WARNING: All electric heaters have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are or are stored.
Table of Contents Safety................................................................... 2 Listing Approvals.................................................. 3 Product Dimensions............................................. 3 Product Identification............................................ 4 Unpacking and Testing......................................... 4 Locating Fireplace................................................ 4 Installation............................................................
SAFETY Continued 14. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids or vapors are used or stored. 15. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons. 16. Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire. However, if you have to use an extension cord, the cord should be No.
Product Identification Handle Control Panel Door Flame Control Heater Control Heat Vents (Behind Door) Heater Flame Ember Front Glass Ember Control ON/OFF Power Button Thermocouple Back Glass Remote Log Set Figure 2 - Product Identification Unpacking and Testing Carefully remove unit from box. Prior to permanently installing unit, test to make sure unit operates properly. To do this, plug unit's power supply cord into a conveniently located 120-volt grounded outlet.
Locating Fireplace Continued CAUTION: Do not expose the heater to the elements (such as rain, etc.) CAUTION: Wear gloves and safety glasses for protection during installation and maintenance. This electric fireplace can be installed in a mantel, framed into a wall or installed into an existing fireplace. If installing into a mantel, follow mantel’s assembly instructions. Figure 3 illustrates a variety of ways the heater may be located in a room.
Installation Continued Note: It is strongly advised that you hire a qualified professional to undertake this step in order to prevent personal injury. Once the flue is capped, chimney is no longer suitable for wood burning. Note: Do not install this unit into a fireplace that is prone to dampness; the area of installation must be dry. 4. Plan the power supply. If an existing grounded outlet is near fireplace, power cord can run along front of fireplace.
INSTALLATION Continued Installing as Insert Once the site has been prepared, the fireplace insert can be installed. 1. Make sure power switch is in the OFF position. 2. Plug fireplace into a 15-amp/120 volt, grounded outlet. 3. Push fireplace insert so that the trim is against the finished mantle or wall surface. Finishing WARNING: Control panel door on this heater cannot, in any way, be covered as it may create a fire hazard.
Operation Continued FLAME Off Low Medium High EMBER Off Low Medium High HEATER Off On Figure 7 - Fireplace Settings (Default Settings are Circled) Cleaning and Maintenance WARNING: Always disconnect power and allow the heater to cool before performing any cleaning, maintenance or relocation of this heater. Turn controls to OFF and remove plug from outlet or turn off circuit breaker to heater.
Cleaning and Maintenance Continued Replacing log 1. Follow steps 1 through 4 of Cleaning Firebox, page 8. 2. Remove screws from each side of log that secures log to base and remove log (see Figure 9, page 8). 3. Install new log using screws removed in step 2. 4. Replace front glass, bracket and screws. 5. Replace trim. Ember LED Strip with Standoffs 4. Disconnect heater/blower wires from main circuit board. 5. Remove screws holding heater/blower to top panel (see Figure 11). 6.
Cleaning and Maintenance Continued 5. Reconnect wires to main control board (see Wiring Diagram, page 12). 6. Replace top panel and screws. 7. Replace trim Main Control Transformer Board Blower Standoffs Heater Figure 13 - Removing Heater from Blower Replacing Transformer 1. Follow steps 1 through 3 under Replacing Heater/Blower, page 9. 2. Disconnect transformer wires from control board. 3. Remove screws from outside of firebox surround to remove transformer (see Figure 14). 4.
Cleaning and Maintenance Continued Replacing Flame Generation LED 1. Follow steps 1 through 4 under Cleaning Firebox, page 8 2. Remove screws from each side of log that secures log to base and remove log (see Figure 10, page 8). 3. Remove screws from sides and back of bottom panel of firebox. 4. Gently lay unit on its back. 5. There are several wires attached to bottom panel. Carefully remove panel. 6. Disconnect wires from motor and LED drum assembly. 7.
Replacement Parts When calling, have ready • your name • your address • model and serial numbers of your heater • how heater was malfunctioning • purchase date Usually, we will ask you to return the part to the factory. Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty. Contact authorized dealers of this product. If they can’t supply original replacement part(s), call FMI PRODUCTS, LLC at 1-866328-4537.
Troubleshooting WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service and repair heater. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Fireplace turns off and will not turn on 1. Fireplace has overheated and safety devise has cause thermal switch to disconnect or home circuit breaker has opened 1. Reset switch by turning main power switch off and waiting 5 minutes then turning it back on or reset circuit breaker Flame is not moving 1. Loose wiring 1.
Parts Models CGEF23B and VEF21B 12 19 2 21 18 9 16 5 6 13 7 8 1 14 15 4 17 10 11 3 20 14 www.fmiproducts.
Models CGEF23B and vef21b PARTS This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 12 of this manual. KEY NO. PART NO.
Warranty KEEP THIS WARRANTY Model (located on product or identification tag)______________________________ Serial No. (located on product or identification tag)___________________________ Date Purchased ___________________________ Keep receipt for warranty verification.