User Manual

TView Gold User’s Guide

Chapter 5

Troubleshooting

This chapter describes possible problems that you might

encounter and ways to solve them.

Problem Possible Causes/Solutions

No video from

the TView Gold

• Check the connection from the computer’s

video output port to the monitor in port at

the rear of the TView Gold unit.

• Check the connection from the comp video

out port or S-Video out port to the input on

your monitor or VCR.

• Ensure that the TV or VCR is ON.

• Check the connection from the power

supply. Is the TView Gold unit plugged in?

Is the red power LED ON?

• Ensure that your television or VCR has

been configured to accept auxiliary video

input.

• Ensure that the TView Gold is connected to

the appropriate video connector on your TV

or VCR. At the TV or VCR end, the cable

should be connected to the VIDEO, VIDEO

IN, or AUX port.

Picture Rolls • Ensure that your secondary monitor and

computer monitor size are supported by the