10 Series Ice and Water Dispensers Installation, Operation and Service Manual Order parts online www.follettice.com 110CT400A/W-L 110CR400A/W-L 110FB400A/W-L Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18044, USA Toll free (877) 612-5086 • +1 (610) 252-7301 www.follettice.
110 Series Ice and Water Dispensers
Table of contents Before you begin ................................................................................................................................................................ 4 Specifications ..................................................................................................................................................................... 5 Field wiring ......................................................................................................................
Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review the installation portion of this manual before beginning to install the unit. Our installation instructions are designed to help you achieve a trouble-free installation.
Specifications Electrical 1. Models with RIDE ice machines (110CR400A/W) Basic electrical: 115V/60Hz/1 phase 2. Max. fuse 20A Dispenser 4.0A Max. fuse 20A Freestanding models and models with integral ice machines (110FB400A/W, 110CT400A/W) Basic electrical: 115V/60Hz/1 phase 3. Ice machine 11.0A Total system 14.0A Max. fuse 20A Dispensers and RIDE ice machines are supplied with 7-foot power cord with NEMA 5-20 hospital grade plug. Connect to 20A circuit fuse or breaker.
Field wiring for countertop and wall mount dispensers with RIDE ice machines ! All field wiring must be installed in accordance with NEC and local electrical codes. Field wiring diagram is intended only to aid electrician or technician in understanding how equipment works.
Field wiring diagrams Freestanding dispensers and countertop dispensers with integral ice machines IMPORTANT Electric Power Source FIELD WIRING DIAGRAM IS INTENDED TO AID ELECTRICIAN OR TECHNICIAN IN UNDERSTANDING HOW EQUIPMENT WORKS. ALL FIELD WIRING MUST BE INSTALLED IN ACCORDANCE WITH NEC AND LOCAL ELECTRICAL CODES. B GND W X GRN DISPENSER JUNCTION BOX LEGEND Standard electrical - 115V, 1 Ph, 60 Hz, max.
Installation procedures Before you begin • All dispensers must be installed level in both directions to ensure proper operation • Required ventilation and recommended service clearances: • Countertop models with RIDE ice machine (110CR400A/W) — none. 12" (305mm) at top recommended for service. • Countertop models with integral ice machine (110CT400A/W) — 6" (153mm) at top. 6"(153mm) each side recommended for service. • Freestanding models (110FB400A/W) — 4" (102mm) at rear.
Fig. 1 – Rear connections, freestanding models access panel (B) 3/4” FPT drain (A) 3/8" FPT water inlet (A) 31.5" (800mm) (D) 3/8" FPT condenser inlet location (watercooled only) water inlet (C) 3/4" MPT ice machine drain location (watercooled only) (E) 3/8" FPT condenser drain location (watercooled only) 31.5" (800mm) (C) 3/4" MPT ice machine drain location (air-cooled only) 10.25" (260mm) 12. Verify that water sensor tabs are immersed in water in reservoir. 13.
Installing countertop dispensers ! Dispensers with top mount ice machines cannot be mounted on legs. They must be bolted to counter. Use gloves when lifting ice machine to protect hands from sheet metal edges. 1. Position dispenser in desired location, mark dispenser outline on counter and remove dispenser. Fig. 2 – Counter cut-out, all models 2. Drill four 3/8" (5mm) holes in counter (Fig. 2) to anchor dispenser to counter. 24.5" (622mm) 23.
10. Apply a thick bead, approximately. 1/4" (6mm) diameter, of NSF listed silicone sealant (DowCorning RTV-732 or equivalent) 1/4" (6mm) inside marked outline of dispenser. Fig. 4 – Rear connections, countertop models with integral ice machines (M) 3/8" FPT ice machine water inlet 11. Carefully position dispenser on counter. 12. Remove four screws securing splash panel to front of dispenser and gently lay splash panel on counter.
Installing RIDE ice machines Models110CR400A/W ! See Ice machine Installation Manual (form #208600) for critical installation instructions for RIDE ice machines. Failure to comply with these instructions will result in poor performance and void warranty. 1. Install RIDE ice machine following instructions in ice machine manual. 2. Run ice transport tube without insulation from dispenser through ice transport tube knock-out, (Fig. 5G) or through counter opening to ice machine. 3.
2. Remove dispenser top front cover by removing two screws at bottom corners of cover, lifting cover slightly and pulling forward. 3. Remove ice machine compartment top and side panels. 4. Remove ice machine hold-down bracket from front of ice machine compartment. 5. Lift ice machine onto dispenser top and slide ice machine completely into position, compressor end first. Front of ice machine base must be flush with front of dispenser. 6.
User information How the dispenser works Follett’s 110 series automatic load ice and water dispensers receive ice from Follett’s 400 lb (181kg)/day ice machine located in the dispenser base, in the cabinet top or in a remote location up to 20 ft (6m) away. Ice produced is stored in the bin section of the dispenser. When dispensing is activated, the wheel motor is energized, causing the wheel to turn. This moves ice to the dispense chute where it drops by gravity into the container held below the chute.
Weekly CAUTION! § Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser. Dispenser drain pan and drain line 1. Pour 1 gal. (3.8 L) of hot tap water into drain pan to flush drains. Splash panel front, SensorSAFE infrared dispensing 1. Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front cover. 2. Clean lens and splash panel front using a soft cloth and mild, non-abrasive, non-chlorine based cleaner. 3.
Clean/descale dispenser 1. Remove and discard all ice from storage hopper. 2. Ensure power is disconnected. Working inside storage area, remove center thumbscrew from dispense wheel, tilt wheel up toward back to clear baffle and disengage wheel from motor shaft. 3. Remove dispense chutes. 4. Thoroughly wipe lid, dispense wheel, baffle and dispense chutes with cloth soaked in Solution A. 5. Wipe all bin surfaces (including the area under dispense wheel) with a damp cloth wrung out in Solution A.
Service information Wiring diagrams How unit works — lever models The dispense wheel motor and dispense solenoid are energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The ice machine receives the bin signal through the power switch, the normally closed bin thermostat and the ice machine switch.
How unit works — SensorSAFE models SensorSAFE models provide “touchless” ice and water dispensing. When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models, an infrared signal reflects off the container and is detected by the sensor. The sensor then sends a signal to the control board to activate the appropriate components to dispense ice or water. LEDs on the board indicate when the board is receiving a signal from the sensors.
Dispenser troubleshooting ! Disconnect power to dispenser and ice machine before putting hands or arms in storage area, or attempting any repair or service to equipment. Before calling for service: • Check that there is ice in dispenser bin area • Check that all switches and circuit breakers are on • Check that congealed cubes are not causing a jam • Check that all drains are clear Symptom 1. Does not dispense ice. a. b. c. d. e. f. g. Possible cause Faulty dispense gate. Faulty dispense solenoid.
Troubleshooting SensorSAFE board and sensors Board guide LEDs, when illuminated, indicate the following: PWR CLN ICE WTR Terminals: (board power) (cleaning, no dispensing cycle) (ice dispensing activated) (water dispensing activated) L1 L2 WTR SOL WM CLN (incoming power, hot) (neutral terminals) (power terminal for water solenoid) (power terminal for dispense gate solenoid) not used (power terminal for wheel motor) (terminals for clean cycle switch) Problem: Does not dispense ice or water Action PWR Ch
Lens/sensor troubleshooting 1. Turn dispenser power switch off. 2. Remove splash panel. 3. Disconnect wires from output terminal(s) (WTR, SOL, WM) on board. 4. Gently remove appropriate sensor/mounting block assembly from panel by moving block sideways until edge of block clears retaining tab of panel. 5. Inspect lens and sensor assembly for foreign material and remove using non-abrasive cleaner. 6. Turn dispenser power on and test sensor by moving hands through activation area (no closer than 3/16"/1.
Ice transport tube replacement Model 110CT400A/W ! Only use tubing supplied by Follett Corporation. 2 3 1 TIGHTEN CLAMP SCREW 4 Ice transport tube replacement Models 110FB400A/W, 110CR400A/W ! Correct installation of ice transport tube is critical to RIDE ice machine performance. Replacement ice transport tubes for RIDE ice machines must be insulated and run continuously from ice machine to dispenser with no dips or bends with a radius of less than 6" (153mm). 1.
All units 9. Slip supplied hose clamp onto tube and push tube onto exit port of evaporator. Do not twist hose when securing to evaporator. ! Only use tubing supplied by Follett Corporation. 10. Fasten tube on port with hose clamp, being sure that clamp is positioned on evaporator side of nozzle flange. 11. Tighten clamp.
Thermostat locations Thermostat locations – 110CT400A/W ice deflector bracket assembly rubber grommet ice level control stat ice level control stat bin thermostat control box assembly hopper assembly control box assembly ice level control stat .75" (20mm) Hand bend cap tube end to approx.
Parts Dispenser exterior 7 6 2 2 4 5 5 1 9 3 5 Reference 1 2 3 4 Not shown 5 Not shown Not shown 6 7 Not shown 8 Not shown Not shown Not shown Not shown Not shown Not shown Not shown 9 Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown Not shown 8 Description Cover, top front, 110 countertop (CT) Cover, top front, 110 countertop unit with RIDE ice machine (CR) & freestanding (FB) Cover, lower section, 110 freestanding (FB) units Cover, dispense chute
Dispense chute and splash panel areas (lever models) — Serial Number E08194 and above 15 14 1 3 11 16 4 8 6 12 10 9 2 13 7 5 Reference Description Part # 1 Tube, water station 502356 2 Cover, dispense chute 502681 3 Switch, dispense, ice, lever actuated (includes 501841) 501829 4 Switch, dispense, water, lever actuated (includes 501841) 502359 5 Lever, dispense 00976845 6 Chute, ice (with Agion® antimicrobial product protection1) 01042787 7 Chute, water (with Agion) 010427
Dispense chute and splash panel areas (lever models) — Serial Numbers below E08193 7 4 2 13 10 8 14 12 11 1 6 5 3 15 9 16 Reference Description Part # 1 Fastener, dispense chute bracket 502057 2 Tube, water station 502356 3 Cover, dispense chute 502681 4 Switch, dispense, ice, lever actuated (includes 501841) 501829 5 Switch, dispense, water, lever actuated (includes 501841) 502359 6 Bracket, chute (includes fasteners 502057) 502247 7 Lever, dispense 502358 8 Chute and fu
Electrical box – level fill Part # 501601 501369 Description Level fill timer Level fill relay Reference 1 2 1 2 28 110 Series Ice and Water Dispensers
Dispense chute and splash panel areas (SensorSAFE) — Serial Number E08194 and above 8 5 7 10 11 2 6 9 1 12 3 Reference Description 1 Cover, dispense chute 13 4 Part # Agion® 502681 antimicrobial product protection1) 01042787 2 Chute, ice (with 3 Chute, water (with Agion) 01042795 4 Lens, sensor 502690 5 Splash panel (includes 2 of 502690) 01049162 Not shown Splash panel, SensorSAFE, ice only (includes 2 of 502690) 01049170 6 Solenoid assembly, water, 120V, 60Hz (includes s
Dispense chute and splash panel areas (SensorSAFE) — Serial Numbers below E08193 10 12 8 15 3 13 11 9 1 14 7 2 5 4 6 Reference Description Part # 1 Fastener, dispense chute bracket 502057 2 Cover, dispense chute (includes labels) 502681 3 Chute and funnel, ice 502248 4 Chute, water 502249 5 Bracket, chute (includes fasteners 502057) 502247 6 Lens, sensor 502690 7 Splash panel (includes 2 of 502690) 502710 8 Solenoid assembly, water, 120V, 60Hz (includes 502243, 502356, 5022
Electrical box (front view) – SensorSAFE models 1 Reference Description Part # 1 Thermostat, bin level 500514 2 Switch, dispenser power 502209 2 Switch, ice machine bin signal 502209 3 Control board, SensorSAFE 502242 Not shown Clean switch, SensorSAFE 502359 Not shown Boot, clean switch 501841 3 2 2 Wheel motor and drive system 3 8 7 5 4 3 2 6 7 1 1 Reference Description Part # 1 Wheel motor, 120V, 60Hz 501861 2 Washer, thrust 501026 Not shown Fan blade, wheel motor
Hopper components Top view – freestanding and RIDE units Top view – top mounted unit 17 6 16 13 2 15 5 4.
Ice transport tubing Reference Description Part # Not shown Ice transport tube (RIDE units) – 10 ft (3.1m) 502522 Not shown Ice transport tube (RIDE units) – 20 ft (6.
Solenoid dispense assembly 1 2 3 4 5 6 8 7 Reference # Description Part # 1 Solenoid, dispense 501830 2 Cotter pin 502040 3 Linkage, solenoid (includes 502054 grommet) 502039 4 Block, dispense gate 502042 5 Grommet 502054 6 Splash pan, gate assembly 502045 7 Shoulder screw and washer 502038 8 Spring, gate assembly 501824 — Gate assembly, 115V (includes reference numbers 1 through 8 above) 502043 34 110 Series Ice and Water Dispensers
110 Series Ice and Water Dispensers 35
SafeCLEAN, SensorSAFE and Symphony are trademarks of Follett Corporation. Follett and RIDE are registered trademarks of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18044, USA Toll free (877) 612-5086 • +1 (610) 252-7301 www.follettice.
