Manualshelf

Owners Manual

ManualsBrandsFollett ManualsCommercial Equipment12HI425A-S0-DP 17" Symphony Plus Series Air-Cooled Condenser Wall Mount Ice and Water Dispenser with 425 lbs. Daily Ice Production, 12 lbs. Storage Capacity, Chewblet Ice and Agion Silver-Based Antimicrobial Protection in Stainless Steel
31323334353637383940
Dispenser troubleshooting
CAUTION!
§ Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to
equipment.
Before calling for service
1. Check that no ice is in the dispenser bin area.
2. Check that congealed ice is not causing a jam
3. Check that all switches and circuit breakers are on
4. Check that all drains are clear.
5. Check water is supplied.
Lever model troubleshooting guide
Problem Indicators Corrective Action
Does not dispense ice. 1. Power switch off or faulty.
2. Faulty dispense switch.
3. Wheel motor malfunction.
1. Check switch – turn on or replace if
faulty.
2. Replace switch.
3. Check motor and replace
Dispense wheel rotates
continuously.
Dispense switch contacts are
burned out.
Replace dispense switch.
Ice machine runs continuously. Faulty or incorrectly positioned
bin stat.
Check for proper positioning. If stat does
not open when ice is placed on capillary
tube, replace stat.
Does not dispense water. 1. Faulty water solenoid valve.
2. Faulty dispense switch.
3. Power switch off or faulty.
1. Replace water solenoid valve.
2. Replace dispense switch.
3. Check switch - turn on or replace if faulty.
SensorSAFE model troubleshooting guide
Problem Action
SensorSAFE Board LED
Status
Corrective ActionPWR CLN
ICE/
WTR
Does not
dispense ice
and/or water.
Check
LEDs on the
SensorSAFE
control board.
OFF OFF OFF Check circuit breakers and power switch.
Restore power or replace defective switch.
ON ON OFF Press clean switch on lower left side of electrical
enclosure to return board to normal operation.
Place cup
under drop
zone (in front
of lens)
ON OFF OFF Troubleshoot appropriate lens/sensor
and replace if required (see lens/sensor
troubleshooting).
ON OFF ON Verify power on appropriate output terminal
(WTR or WM) on control board and replace
board if required. If board tests okay,
troubleshoot appropriate dispenser component.
Dispenses ice
and/or water
continuously.
Check LEDs
on control
board.
ON OFF ON Troubleshoot appropriate lens/sensor
and replace if required (see lens/sensor
troubleshooting).
ON OFF OFF If there is power on any output terminal 9WTR
or WM) on control board, replace board.
12CI425A, 12HI425A 35