Symphony Plus™ 25 and 50 Series Ice and Water Dispensers 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A Installation, Operation and Service Manual Serial numbers above K39863 25/50CI425A/W-SI Countertop Ice-only Dispenser with SensorSAFE™ Dispensing 25/50CI425A/W-S Countertop Dispenser with SensorSAFE™ Dispensing Please visit https://www.follettice.com/technicaldocuments 25/50HI425A-SI Wall Mount and Service manual for your unit.
Contents Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Check your paperwork to determine which model you have. Follett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment. Following is an explanation of the different model numbers.
Specifications Countertop Right Side View Front View 21" (53.4 cm) 24" (61 cm) 25CI425A/W 36" (91.5 cm) AIR INTAKE AIR EXHAUST 50CI425A/W 40" (101.6 cm) Rear View 3/8" FPT condenser inlet (watercooled only) 3/8" FPT condenser outlet (watercooled only) 3/4" FPT drain NEMA 5-15 10.5" 14.25" (36.2 cm)(26.7 cm) 3/8" water inlet 2.63" (6.6 cm) 23" (58.5 cm) 0.88 (23 mm) 1.38" (3.5 cm) 2.56" (6.5 cm) 5.69" (14.4 cm) 7.69" (19.5 cm) DRAIN 3/4 MPT MALE 10.5" (26.
Electrical §§ 115 V, 60 Hz, 1 phase, 11.0A §§ Connect to a 15A dedicated circuit. §§ Furnished with 7 ft (2 m) power cord with a 90° NEMA hospital grade 5-15 plug. Ambient Air temp* 100 F/38 C Max. 50 F/10 C Min. (Best performance below 80 F (27 C) Water temp† 90 F/32 C Max. 45 F/7 C Min. (Best performance below 70 F (21 C) Water pressure (psi/bar) 70/5 Max. 10/0.7 Min. * Ambient air temperature is measured at the air-cooled condenser coil inlet.
Installation Before you begin §§ All dispensers must be installed level in both directions to ensure proper operation. §§ Provide proper ventilation clearances. §§ Countertop units provide the option of taking utilities out bottom or back of dispenser (on wall mount units and countertop units with legs, utilities exit from back). §§ Wall mount model utilities exit through back of dispenser only. §§ Directions for each installation follow. WARNING! §§ DO NOT LIFT UNIT AT THESE POINTS.
Installing countertop dispensers with bottom exiting utilities Fig. 3 WARNING! §§ A sturdy work surface capable of supporting the entire dispenser must be used. §§ The work surface must be large enough to accommodate height of dispenser. §§ Failure to provide proper support may result in personal injury. 5.00" (12.7 cm) min. 1. Position dispenser with dispense chutes facing upward on sturdy work surface (Fig. 3). 2. Move drain fitting from back of dispenser and mount (Fig. 4.1). 3.
Installing wall mount dispensers WARNING! Fig. 6 – Minimum sink requirements (without drain pan), front view Front View Front View §§ Wall mount dispensers are intended to be mounted above a sink, eliminating the need for a drain pan. §§ Before beginning installation verify that the sink size and location meet the requirements shown in Fig. 6. §§ If requirements are not met, a drain pan must be used to prevent ice and water from falling on counter or floor.
1. Locate wall bracket mounting position relative to wall studs (Fig. 8). Install the supplied wall bracket with six 3/8" diameter fasteners (Fig. 10.1). Note: Three holes are available at each fastening site to allow capture of studs or supports within the wall. 2. Locate and cut utility hole (Fig. 10.2) in wall using Fig. 9 dimensions. 3. Rough in utilities. Wall mount bracket dimensions can be used as a template. §§ Water: 1/2" FNPT §§ Drain: 3/4" MPT Fig.
7. Connect supplied 3/8" water line between water supply and water inlet fitting (Fig. 11.1). 8. Using supplied 3/4" drain tubing and barbed fittings, connect 3/4" barbed drain elbow fitting on dispenser to 3/4" FNPT drain (Fig. 11.2). 9. Route power cord through utility access hole to power supply (Fig. 11.3). 10. Turn on water supply and check for leaks. Fig. 11 – Dispenser bottom view 1 3 11. Install bottom panel (Fig. 12). 10 Fig.
User information How the dispenser works Follett’s 25/50CI series automatic-load ice and water dispensers are equipped with Follett’s 425 lb (181kg)/day ice machine. In the continuous icemaking process, water freezes to the inside wall of the evaporator. A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port. The ice is then pushed through a tube to the storage hopper.
Weekly CAUTION! §§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser. Dispenser drain pan and drain line §§ Pour 1 gal. (3.8 L) of hot tap water into drain pan to flush drains. Splash panel front, SensorSAFE™ infrared dispensing 1. Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front cover. 2. Clean lens and splash panel front using a soft cloth and mild, non-abrasive, non-chlorine based cleaner.
4. Remove splash panel. 5. Press CLEAN switch. The MAINTENANCE light will turn on and the machine will drain. Wait for the LOW WATER light to turn on. 6. Remove lid from cleaning cup and fill (about 1 quart) until SafeCLEAN Plus solution completely fills the reservoir. Place lid back on cup. Save remainder of SafeCLEAN Plus solution. 7. CLEANER FULL light will turn on and machine will start cleaning cycle, then rinse three times; this process takes approximately 15 minutes. 8.
27. Insert the sponge soaked in sanitizing solution into nozzle then insert a dry sponge into the nozzle. 28. Replace nozzle onto evaporator and tighten screw. Ensure drain is connected to reservoir and vent tubes are connected to evaporator drain pan. Replace top bearing insulation. 29. Turn ON bin signal switch. Wait for ice to push sponges through transport tube. 30. Collect sponges from ice storage bin. 31. Replace hopper lid, machine top, and install front cover. 32.
Service Ice machine Operation (all models) Follett’s ice machine consists of four distinct functional systems: §§ Harvesting system §§ Water system §§ Electrical control system §§ Refrigeration system These four systems work together to accomplish the production and harvesting of ice. A problem in any one of these systems will result in improper operation of the entire ice production cycle.
Water system The water level in the evaporator is controlled by a fill solenoid (Fig 13) and level detecting sensors. Water sensing rods (Fig. 14) extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: One of the longest probes is a common. When water is between any of the other probes and the common, the PC board will sense the activation.
Electrical box and control board CAUTION! §§ Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment. Fig. 16 – Control board dip switch settings Fig. 15 – Electrical component locations Top View OFF POSITION OFF 5 6 7 8 Sleep cycle enabled Not used Sleep cycle dispense duration 60 min. time delay Flush enabled Maint.
87 WHITE S 89 PURPLE DISPENSE 2 2 88 BLUE 1 1 MOTOR 91 WHITE M 92 PURPLE 5 4 3 2 1 5 4 3 2 1 34 RED 36 PURPLE 35 BLUE 37 ORANGE 115/1/60-BLACK NEUTRAL-WHITE GROUND-GREEN 84 RED 83 PURPLE 82 BLUE 81 WHITE LEVER DISPENSERS SPLASH PANEL 86 WHITE 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A TO ICE MACHINE POWER 9 9 8 8 37 ORANGE 7 7 36 PURPLE 6 6 35 BLUE 5 5 34 RED 4 4 BLACK 3 3 WHITE 2 2 GREEN 1 1 49 BLACK 48 WHITE 47 ORANGE 46 PURPLE 45 BLUE 44 RED 43 BLACK 42 WHITE 41 GREEN BIN 12 97 WHITE
91 WHITE M S 9 8 7 6 5 4 3 2 1 49 BLACK 48 WHITE 47 ORANGE 46 PURPLE 45 BLUE 44 RED 43 BLACK 42 WHITE 41 GREEN 87 WHITE TO ICE MACHINE POWER 103 GREEN 96 BLACK 95 GREEN 94 WHITE 93 BLACK 1 2 3 4 POWER 102 WHITE GROUND SCREW 99 BLACK 102 WHITE 101 BLACK 86 WHITE WATER SOLENOID 34 RED 36 PURPLE 35 BLUE 37 ORANGE 115/1/60-BLACK NEUTRAL-WHITE GROUND-GREEN 5 5 4 4 83 PURPLE 3 3 82 BLUE 2 2 81 WHITE 1 1 9 8 37 ORANGE 7 36 PURPLE 6 35 BLUE 5 34 RED 4 BLACK 3 WHITE 2 GREEN 1 105 WHITE WATER SENS
Ice machine operational and diagnostic sequences The wiring diagrams that follow illustrate the circuitry of Follett ice machines used with 25/50 series ice dispensers. Both normal operation (stages 1—8) and non-normal diagnostic sequences showing torque-out for use in troubleshooting are shown. Circuitry notes §§ Bin signal is contact closure only — DO NOT SUPPLY POWER. Note: The operation stage descriptions that follow are based on the unit containing the split-phase gear motor.
Normal operation – Stage 2 When continuity is seen between B and C, the water valve de-energizes, the AUGER output (P4) comes on along with the MAKING ICE LED. The auger gearmotor’s start windings are energized through a current style start relay that is pulled in by the initial high current draw of the gearmotor. T.O.L.
Normal operation – Stage 4 One second (1 s) after the fan comes on, the COMPRESSOR output comes on. The compressor circuit uses both run and start capacitors along with a potential start relay. The start capacitor in energized through the normally closed contacts of the start relay. T.O.L.
Normal operation – Stage 6 Once the bin thermostat control opens, the LOW BIN LED goes out. The compressor and gear motor outputs turn off, the MAKING ICE LED goes out and the TIME DELAY LED comes on. . T.O.L.
Normal operation – Stage 8 When the dwell time of 20 minutes has expired, the TIME DELAY LED goes off. If 5 seconds of ice has been dispensed and the SLEEP CYCLE LED (Symphony Plus only) is off, the ice machine will go through the normal start-up sequence when the bin level control signals the control board for ice. T.O.L.
Self-flushing (when enabled) At the completion of the 20 minute time delay, the machine checks for a cumulative one hour of ice making time since the last off-cycle flush. If the cumulative ice making time exceeds one hour, the machine will energize the drain valve P19 for 60 seconds to drain the evaporator. It will then refill with water, flush again, refill and begin making ice if the LOW BIN LED is on.
High gearmotor amps – Stage 2 If the restart is successful the board will continue to monitor the current draw on P4 for 60 minutes looking for a second high amps (above 3A) occurrence. If the ice machine runs without problems for 60 minutes and no additional torque errors occur, the ice machine will continue normal operation. T.O.L.
Loss of water During operation, the water level cycles between the normal low (D) and normal high (C) water probes - the fill valve (P21) cycling on and off. If continuity is not detected between the common probe (B) and normal low (D) within 10 seconds, the LOW WATER and TIME DELAY LEDs will come on and the machine will shut down for the one hour time delay period. After the time delay, the fill valve will re-energize and wait for continuity between the common probe and normal high before restarting.
High refrigerant pressure Should the refrigeration pressure rise above 425 psi, the high pressure switch contacts will open. The board sees the open circuit and the HIGH PRESSURE and TIME DELAY LEDs will come on, the machine shuts down. After the one hour time delay, the machine will attempt to restart. If the pressure has fallen below the reset point of 295 psi and the board see the contacts closed, the machine will resume normal operation.
Electrical control system schematic BLACK #26 L1 L2/N GND DISP WHITE #25 GRN-YEL #24 BLACK #23 BLACK #23 BLACK #51 BIN CONTACT CLOSURE P2 N N N N N N N N ICE AUX P15 P16 T1 BLACK #01 L1 WATER AUX COMPRESSOR N D1 D2 D3 L1 D4 D5 K1 D16 L1 HI PRS P14 P1 S1 D19 MODEL SELECT D6 D7 D8 D22 P6 D9 P21 P9 P20 6 2 5 1 PROGRAM D21 D18 K3 D37 D20 P19 S2 P10 SERIAL COMM CURRENT SENS P3 D17 P17 WATER LEVELS D10 D11 D12 RESET POWER LOW BIN MAKING ICE SLEEP CYCLE TIME DELA
Air-Cooled ice machine capacity/24hrs. Water-Cooled ice machine capacity/24hrs. F 60 70 80 90 100 C 16 21 27 32 38 50 460 425 390 355 320 10 208 193 177 161 145 60 437.5 405 372.5 340 16 198 184 169 154 Condenser Water Temperature F/C F 50 60 70 80 90 100 C 10 16 21 27 32 38 lbs. 50 486 465 443 422 400 389 lbs. kg. 10 220 211 201 191 176 kg. 60 464 445 425 406 386 367 lbs. 307.5 lbs. 139 kg. 70 415 385 355 325 295 lbs.
Compressor data Compressor current draw Air-cooled Ambient air temp. 60 F/15.6 C 70 F/21.1 C 80 F/26.7 C 90 F/32.2 C 100 F/37.8 C 5.8A 6.1A 6.2A 6.2A 6.3A High side pressure (psi) 190 220 250 290 330 Low side pressure (psi) 27 29 31 33 36 Locked rotor amps 58.8 Gearmotor data Split-Phase PSC (permanent split capacitor) Gearmotor current 1.8A-1.9A (nominal) 0.8A-0.
Dispenser troubleshooting CAUTION! §§ Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment. Before calling for service 1. Check that no ice is in the dispenser bin area. 2. Check that congealed ice is not causing a jam. 3. Check that all switches and circuit breakers are on. 4. Check that all drains are clear. 5. Check that water is supplied. Lever model troubleshooting guide Problem Indicators Does not dispense ice. Corrective Action 1.
Fig. 17 L1 GND ICE NEUTRAL SensorSafe Board guide LEDs, when illuminated, indicate the following: PWR (board power), CLN (clean button pressed WTR and WM outputs disabled), ICE (ice dispensing activated), WTR (water dispensing activated). Terminals: L1 (incoming power, hot), L2 (neutral terminals), WTR (power terminal for water solenoid), WM (power terminal for wheelmotor), CLN (terminals for clean cycle switch). PWR WTR CLN WTR Note: SOL terminal not used in 12 series dispensers.
Fig. 20 – All models Fig. 21 5 5 1 1 3 2 2 4. Close main water shut off valve (Fig. 21.1). 5. Disconnect water line to fill solenoid (Fig. 21.2). 6. Remove bin drain tube (Fig. 21.3). 7. Remove drain cup (Fig. 21.4). 8. Remove screws securing bottom of ice machine electrical box (Fig. 21.5). 3. Lower drain pan protector (Fig. 20.1). Remove and discard shipping screw (Fig. 20.2). Fig. 22 – Water-cooled only Fig. 23 – Water-cooled only 9.
Fig. 24 – All models Fig. 25 – All models 3 1 1 2 2 11. Partially slide ice machine from dispenser (Fig. 24.1). 12. Disconnect power and bin signal twist lock connectors from ice machine electrical box. 5 4 13. Remove insulation cap (Fig. 25.1). 14. Remove vent and drain tube (Fig. 25.2). 15. Remove nozzle insulation (Fig. 25.3). 16. Loosen ice tube hose clamp (Fig. 25.4). 17. Remove ice tube (Fig. 25.5). 18. Place ice machine electrical box on top of ice machine and slide out ice machine.
Evaporator disassembly Fig. 26 Note: The upper bearing, lower bearing and auger assemblies must be replaced as assemblies. The bottom and top bearing assemblies cannot be field assembled to factory specifications. 1. 2. 3. 4. Disconnect power to ice machine. Shut off water to ice machine. Drain evaporator and float tank. Disconnect plastic tubing from evaporator water inlet. 5. Remove top bearing insulation. 6. Disconnect vent and drain tube from nozzle. 7. Remove compression nozzle insulation. 8.
Evaporator reassembly Fig. 27 1. Clean gearmotor boss, output shaft and shaft well. 2. Install drain pan and evaporator mounting base. 3. Fill gear motor shaft well with food grade grease (Fig. 27). 4. Install condensate shield and seat against gear motor boss. 5. Install bearing O ring in groove in evaporator mounting base. 6. Lower bottom bearing assembly into evaporator mounting base. 7. While maintaining firm downward pressure on bottom bearing assembly, tighten hex head bolt with a 5/16 wrench. 8.
Replacement parts Dispenser exterior 3 5 11 10 12 4 1 2 8 9 7 6 Reference 1 2 3 4 5 5 6 7 8 9 9 9 9 10 11 12 Not shown Not shown Not shown Not shown Not shown Not shown 38 Description Baffle, ice Wheel, dispense (includes 501612) Bracket, ice tube Rod, threaded (includes knurled nut) Ice transport tube, 25 series Ice transport tube, 50 series Louver, exhaust Drain pan Grille, drain pan, gray plastic Cover, front 25 series, ice and water Cover, front 50 series, ice and water Cover, front 25 series,
Wheel motor and drive system 4 1 7 6 2 5 9 2 5 8 3 Reference # 1 2 3 4 Not shown 5 6 7 Not shown 8 9 10 10 Description Wheel motor, 120V, 60Hz Washer, thrust Shaft, drive (includes key and stud) Fan blade, wheel motor Chain, pitch 67, link Sprocket, drive shaft, 35T (includes drive shaft key) Sprocket, wheel motor, 10T Bearing, drive shaft Connecting link, chain Key, drive shaft Key, wheel motor Dispenser drive assembly (parts 1-9 above) Part # 501861 501026 501619 501607 01168781 502692 501019
Dispense chute and splash panel (models with SensorSAFE infrared dispensing) 9 8 10 11 6 8 13 4 16 1 14 5 15 3 2 7 12 Reference # 1 2 3 4 5 6 7 7 7 7 8 9 10 11 12 13 14 15 16 Not shown Description Bracket, water solenoid Tube, water station Fitting, outlet, 1/8" MPT x 3/8" comp Fitting, inlet, 1/8" MPT x 1/4" comp Solenoid valve, water, 120 V, 60Hz Chute, ice (with Agion®) Splash panel, SensorSAFE dispense with drain pan (includes 2 lenses) Splash panel, SensorSAFE dispense with drain pan, ice
Dispense chute and splash panel (models with lever dispensing) 13 3 3 1 10 1 14 6 15 12 2 7 5 8 9 4 11 Reference # Description Part # 1 2 Boot, dispense switch button (mounts on 00981217 switch) Bracket, water solenoid 502418 00987875 3 Switch, dispense, ice or water, lever actuated (includes boot) 00981217 4 5 Tube, water station Fitting, outlet, 1/8" MPT x 3/8" comp 00187682 502262 6 Fitting, inlet, 1/8" MPT x 1/4" comp 502246 7 Solenoid valve, water, 120 V, 60Hz 502243 8 Spla
Dispenser electrical box – SensorSAFE models 3 4 1 2 Reference # Description Part # 1 Thermostat 500514 2 Switch, dispenser power 502209 2 Switch, ice machine bin signal 502209 3 Board, SensorSAFE 502242 4 Standoff, board (4 required) 501959 Not shown Cord and plug, ice machine power (dispenser box to ice machine box) 01037878 Not shown Cord and plug, bin signal (dispenser box to ice machine box) 01037944 Not shown Power cord 01027655 42 25CI425A/W, 25HI425A, 50CI425A/W, 50HI42
Dispenser electrical box – lever models 1 2 Reference # Description Part # 1 Thermostat 500514 2 Switch, dispenser power 502209 2 Switch, ice machine bin signal 502209 Not shown Cord and plug, ice machine power (dispenser box to ice machine box) 01037878 Not shown Cord and plug, bin signal (dispenser box to ice machine box) 01037944 Not shown Power cord 01027655 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A 43
Water and drain 9 7 8 11 10 3 2 5 1 2 1 12 13 6 10 4 Reference # Description Part # 1 Valve, water shut off 01035526 2 Clip, shut off valve 01035534 3 Tee, 1/4" 502923 4 Elbow, 1/4" stem x 1/4" push-in 00121699 5 Tube, drain, hopper 01054576 6 Tube, purge 01054584 7 Fitting, water-cooled condenser inlet 00195966 8 Fitting, water-cooled condenser outlet 00195966 9 Fitting, water inlet 01065275 10 Tube, drain 01072842 Not shown Bottom cover, 25/50HI with drain pan
Water treatment accessories for Symphony Plus ice and water dispensers Reference # Description Part # Standard capacity filter system Not shown Follett QC4-FL4S water filter system (includes FL4S primary cartridge and head, coarse prefilter and head, pressure gauge, flushing valve; assembled and installed on mounting bracket), one per ice machine 00130229 Not shown Follett FL4S primary replacement cartridge 00130245 Not shown Water filter cartridge – primary, carton of 6 00954297 Not shown Ever
Air-cooled ice machines 23 9 22 6 16 12 11 8 7 1 10 5 18 13 19 14 4 2 15 4 4 17 21 17 3 46 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A 24 20
Reference # Description Part # 1 Drier 502724 2 Condenser coil, A/C 01067461 3 Reservoir mounting bracket, a/c 01072909 4 Reservoir (includes lid, gasket, fasteners, clean and vent tubing, cleaning cup) 01230622 5 Bracket, electrical box 01068170 6 Evaporator (see page 32 and 33 for complete breakdown) — Not shown Tubing, polypropylene, reservoir supply (sold by foot) 502079 7 Valve, expansion, thermal 502726 8 Drain pan, evaporator 00181990 9 High pressure cutout 00117077 1
Water-cooled ice machines 23 15 7 16 22 1 16 11 13 12 21 14 6 5 9 8 10 18 24 17 17 3 19 3 4 20 2 48 3 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A
Reference # Description Part # 1 Drier 502724 2 Valve, water regulating (includes Iso-washer) 500537 Not shown Iso-washer (for water regulating valve) 501810 3 Reservoir (includes lid, gasket, fasteners, clean and vent tubing, cleaning cup) 01230622 4 Reservoir mounting bracket 01068162 Not shown Tubing, polypropylene, reservoir supply (sold by foot) 502079 Not shown Fitting, reservoir, plastic 1/4" stem x 1/4" push-in 00121699 5 Evaporator (see page 36 and 37 for complete breakdown
Evaporator replacement parts 24 2 23 1 3 4 27 17 HEALTHCARE 5 15 18 19 29 20 1 25 7 6 8 10 12 11 16 28 22 9 21 13 50 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A 26 13
Reference # Description Part # 1 Clamp, v-band, includes nut 502735 2 Bearing assembly, top 502736 3 Loop, ice compression, beveled (see below for Flaker-specific components) 502110 4 Auger (see below for Flaker-specific components) 502737 5 Evaporator (includes insulation jacket, 502740) 01064658 6 Bearing assembly, bottom (includes O rings and condensate shield) 502738 7 O ring, bearing housing 500496 8 O ring, mounting base 501063 9 Shield, condensate 500744 10 Screw, Allen
Ice machine electrical components 1 3 2 4 Reference # Description Part # 1 Capacitor, run 00997759 2 Relay start, compressor, 115 V, 60 Hz 00997726 3 Board, control circuit, 115 V, 60 Hz 01064708 4 Switch, clean 01229418 Not shown Bin thermostat (MCD425A/WBT, MCD425A/WHT, MFD425A/WBT and MFD425A/WHT only) 500514 Not shown Board, stand off control (8 required) 00903005 Not shown Relay, power to contact closure 01020734 Not shown Jumper, bin signal 01069095 52 25CI425A/W, 25HI4
25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A 53
25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A
25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A 55
Warranty Registration and Equipment Evaluation Thank you for purchasing Follett ® equipment. Our goal is to deliver high value products and services that earn your complete satisfaction by delivering high-value products and services backed by outstanding customer and technical support. Please review the installation instructions thoroughly. It is important that the installation be performed to factory specifications so your equipment operates at its maximum efficiency.