Countertop and Freestanding Ice and Water Dispenser with Chewblet® Ice Machine 7CI100A, 7FS100A, 15CI100A, 15FS100A Installation, Operation and Service Manual Serial numbers after K70778 7FS100A 7CI100A 15FS100A 15CI100A Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support.
Contents Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin If needed, the serial number of your dispenser can be found by removing the drip tray ❶ and locating the serial number label ❷. A QR Code is located on the right hand side of the drip tray ❸. This code allows you to access manuals, technical bulletins, and on-line training related to the 7 Series and 15 Series dispensers. Scan to access technical documentation or visit www.follettice.
Important Safety Information Please read and adhere to the following safety information while installing, using, or servicing your Follett Ice Dispenser. 1. Always disconnect power before servicing the dispenser. 2. Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition. 3. Ice is food. Follow the recommended cleaning and sanitizing instructions to maintain cleanliness of delivered ice. Specifications Dimensions 7CI100A Width 7FS100A 14.50" (40 cm) 14.50" (36.
Specifications Water WARNING! Connect to potable water supply only. § Water Mineral Content: – TDS: greater than 5 ppm (mg/l) but less than 400 ppm (mg/l) – Hardness: Less than 200 mg/l (12 gpg) § Not recommended for use with softened water Clearances § 3" (7.62 cm) behind and on each side of dispenser for electrical and connection and ventilation Electrical § 115V, 60 Hz, 1 phase, 5A, maximum fuse 15A § Connect to dedicated 15A circuit, fuse or breaker § Must be grounded - requires 3-prong outlet.
Specifications (continued) 7 Series Detailed Drawing Countertop models 14.5" (36.8 cm) 14.50" (36.8 cm) NEMA 5-15 right angle (115 V only) 17.50" (44.5 cm) L2 G 17.50" (44.5 cm) L1 6.88" (17.5 cm) 6.75" (17.2 cm) power cord 22.12" (56.2 cm) 2.50" (6.4 cm) 1/4" MPT water inlet 3.00" (7.6 cm) Freestanding models 14.5" (36.8 cm) 14.50" (36.8 cm) NEMA 5-15 right angle (115 V only) 17.50" (44.5 cm) L2 17.50" (44.5 cm) G L1 6.88" (17.5 cm) 6.75" (17.2 cm) power cord 2.50" (6.4 cm) 24.
Specifications (continued) 15 Series Detailed Drawing Countertop models 14.50" (36.8 cm) 23.50" (59.7 cm) 14.50" (36.8 cm) 22.50" (57.2 cm) NEMA 5-15 right angle (115 V only) L2 G 22.50" (57.2 cm) L1 power cord 22.12" (56.2 cm) Freestanding models 2.50" (6.4 cm) 23.50" (59.7 cm) 14.50" (36.8 cm) 6.88" (17.5 cm) 6.75" (17.2 cm) 1/4" MPT water inlet 14.50" (36.8 cm) NEMA 5-15 right angle (115 V only) L2 G 22.50" (57.2 cm) L1 22.38" (56.8 cm) power cord 46.75" (118.7 cm) 3.00" (7.
Installation CAUTION! No service or maintenance should be performed until the technician has thoroughly read this service manual. Except for routine cleaning and sanitizing, only qualified technicians should attempt to service or maintain this equipment. Countertop Installation Fig. 1 The 7 Series countertop model is designed to fit on counters underneath standard mounted cabinets, this does not apply to 15 Series models. See page 4 for dimensions.
Optional Leg Accessory Installation Fig. 3 CAUTION! Use caution when tipping the dispenser during leg installation. Do not lay unit on back or side. DO NOT EXCEED 30° angle. Tipping more than 30° can result in compressor malfunction. 1. If installing optional 4" Leg Accessory (item# 00956300), place a 5" (12.7 cm) spacer underneath the dispenser to ease installation. 2. Remove four plastic, thread-protecting plugs from bottom of dispenser. 5" (12.7 cm) min. spacer 3. Screw each leg into chassis (Fig.
3. Remove four plastic, thread-protecting plugs from bottom of dispenser. Fig. 5 4. Attach dispenser to base stand with supplied hardware (Fig. 5). NOTICE! If installing optional Drip Tray Drain Kit, refer to instructions included with the Drip Tray Drain Kit. X4 5. Connect water line. Recommended routing (Fig. 6) allows easy access to water for cleaning and sanitizing procedure. 6.
Optional Leg Accessory Installation 1. If installing optional 6" Leg Accessory (item# 00956318), tilt or lay base stand on side and screw each leg into stand (Fig. 8). Fig. 8 Fig. 9 Optional Internal Water Filter Installation If your dispenser has the internal water filter option, the water filter must be installed for the dispenser to operate. Because internal components will need to be accessed for both procedures, Follett recommends installing the water filter just prior to initial sanitizing. 1.
Maintenance/Cleaning Mode Fig. 10 Cleaning Mode (Dispensing Disabled) - Use when cleaning surface Entering Cleaning Mode disables the User Interface and allows you to clean the outside of the dispenser without accidentally dispensing water or ice. 1. 2 To enter Cleaning Mode, press and immediately release the maintenance/clean switch (Fig. 10.1) so that only "FRESH FILTERED ICE AND WATER" displays in the user interface (Fig. 10.2). 1 2.
Filter Display Indicator Activation If you purchased your dispenser with a Follett filter, the filter display indicator Fig. 12 activation has been preset at the factory. If you are using an “after market filter,” an adjustment may be made to activate the “Fresh Filtered Ice & Water” display. 1 Activating “Fresh Filtered Ice & Water” 1. Remove the front panel as explained in Accessing Internal Components on page 12 then refer to Fig. 12. 2. Remove top panel (Fig. 12.1).
Cleaning and Sanitizing Procedure Cleaning and sanitizing should be performed at least every 6 months (more often if local water conditions dictate). Fig. 14 WARNING! § Place the dispenser in Maintenance Mode prior to servicing or cleaning the ice machine. See Maintenance/Cleaning Mode on page 12. § For protection, rubber gloves and safety goggles (and/or face shield) should be worn when handling SafeCLEAN Plus™. § Do not use bleach, it will damage the dispenser.
User Interface and Exterior Cabinet 1. Press and release maintenance/clean switch so that only "FRESH FILTERED ICE AND WATER" displays in the user interface to enter Cleaning Mode (and disable dispensing). 2. Plastic parts, including the user interface, can be cleaned with a non-abrasive glass cleaner. Clean stainless steel panels with stainless steel cleaner. 3. Press and release maintenance/clean switch to put unit back into service.
Evaporator Disassembly 1. Fig. 16 Disconnect power from the dispenser. 2. Turn off water supply to dispenser. 2 3. Remove (unscrew) chrome ice dispenser chute (Fig. 16.1). 4. Remove the drip tray (Fig. 16.2). 1 5. Remove the two screws (Fig. 16.3) on the front panel (behind the drip tray). 6. Remove and set aside the front panel (Fig. 16.4). Do not disengage the plug on the back of the User Interface. 7. Lift and remove the top panel, set aside (Fig. 16.5). 8. Remove two screws (Fig. 16.
10. Unplug the gear motor (three connectors) (Fig. 16). Fig. 17 11. Remove ground screw connection. 12. Remove gear motor: Fig. 18 § Remove M6 allen screw, retainer, spacer and key (Fig. 18.1). § Remove two M6x90 allen screws (Fig. 18.2). § Pull gear motor from auger (Fig. 18.3). § Remove main housing insulation (Fig. 18.4). 13. Remove all traces of Petrol-gel from auger shaft. 4 2 3 1 2 14. Remove compression nozzle: Fig. 19 § Loosen hose clamp (Fig. 19.1). § Remove transport tube (Fig. 19.2).
15. Remove M6 socket head allen screw (Fig. 20.1). Fig. 20 16. Remove compression nozzle retainer (Fig. 20.2). 1 17. Remove compression nozzle (Fig. 20.3). 2 3 18. Remove main housing: Fig. 21 § Disconnect vent line from T fitting (Fig. 21.1). 1 19. Remove three M6x25 socket head allen screws (Fig. 22.1). Fig. 22 20. Remove main housing (Fig. 22.2).
21. Remove and discard mating ring and seal (Fig. 23.1). Fig. 23 22. Carefully remove auger (Fig. 23.2). WARNING! Use caution when removing auger. The auger is very sharp - handle with care to avoid personal injury. 2 1 Evaporator Assembly 1. Fig. 24 Remove and inspect main housing O-ring seal. Replace if damaged in any way. 2. Clean O-ring groove. Lubricate O-ring with Petrol-gel and reinstall. 3. Use cardboard disc to press new mating ring into main housing (Fig. 24.1). 4.
7. Install compression nozzle: Fig. 26 § Remove and inspect compression nozzle O-ring seal. Replace if damaged in any way. § Clean O-ring groove. Lubricate O-ring with Petrol-gel and reinstall. § Install compression nozzle (Fig. 26.1). § Install compression nozzle retainer (Fig. 26.2). § Install M6 socket head allen screw (Fig. 26.3). 3 2 1 8. Install transport tube (Fig. 27.1). Fig. 27 9. Tighten hose clamp (Fig. 27.2). 2 1 10. Install gear motor: Fig. 28 § Install main housing insulation (Fig.
11. Use screwdriver to orient auger shaft to align with motor shaft keyway (Fig. 29.1). Fig. 29 12. Install key into keyway (Fig. 29.2). 2 1 13. Install spacer, ensure that key is captured in slot (Fig. 30.1) Fig. 30 1 14. Insert screwdriver into groove of auger shaft and pry shaft outwards (Fig. 31.1). Fig. 31 15. Insert retainer into groove (Fig. 31.2), ensure that retainer is aligned with hole in spacer.
16. Install screw and tighten (Fig. 32.1). Fig. 32 1 2 17. Plug in gear motor (Fig. 33). § § § § 22 BLUE to BLUE BLACK to BLACK WHITE to WHITE Connect ground wire with ground screw. 7CI100A/7FS100A, 15CI100A/15FS100A Fig.
Water Feed Schematic Evaporator Float Water Chute (optional) Filter (optional) Water Solenoid Valve (optional) Water Solenoid Valve 7CI100A/7FS100A, 15CI100A/15FS100A 23
Bin Melt Water/Evaporator Feed/Clean Out System Schematic Storage Bin Vent System Schematic Storage Bin Vent Tube Reservoir 24 7CI100A/7FS100A, 15CI100A/15FS100A
Refrigeration Schematic CONDENSER FILTER-DRIER CAP TUBE COMPRESSOR EVAPORATOR HIGH PRESSURE VAPOR LOW PRESSURE LIQUID HIGH PRESSURE LIQUID LOW PRESSURE VAPOR 7CI100A/7FS100A, 15CI100A/15FS100A 25
Condenser Fan Motor Removal (7 Series Shown) 26 7CI100A/7FS100A, 15CI100A/15FS100A
User Interface Display Identification Operation Display Condition Procedure Normal operation PM — Cleaning Mode Press and release maintenance/clean switch to clean the user interface without dispensing ice or water (see Maintenance/Cleaning Mode on page 12). Drip tray full Empty drip tray. Six-month periodic maintenance required Follow Maintenance Mode procedure (below) and also see NSF-approved Cleaning and Sanitizing Procedure on page 14.
Service Display Condition High amps Procedure Contact Follett technical service group at (877) 612-5086 or +1 (610) 252-7301. Note: For dispensers after serial number D45191, the phone and wrench will not be illuminated. 28 7CI100A/7FS100A, 15CI100A/15FS100A Internal leak in dispenser Locate leak and repair - Press reset on control board. Contact Follett if unit is leaking. Sleep mode Press either dispense button to return to normal operation.
POWER RESERVOIR WATER SENSOR DRIP TRAY WATER SENSOR CHASSIS WATER SENSOR BIN MAINTENANCE CLEAN USER INTERFACE Service (continued) Electrical Wiring Diagram 7CI100A/7FS100A, 15CI100A/15FS100A 29
Parts 7 Series Exterior 6 4 7 8 x4 8 x2 8 x2 5 2 1 30 7CI100A/7FS100A, 15CI100A/15FS100A 3
Exterior Reference # Description Part # 1 Drip Tray Assy 00957613 2 Panel, Front Assy - Includes Water Nozzle and Plug 00957621 3 Chute, Water (water option) 00957688 4 Panel, Left 00932806 5 Panel, Right 00932798 6 Panel, Top 00957654 7 Panel, Rear 00933911 8 Screw, M5 x 12 Phillips 00931931 Not Shown Cord, 115 VAC 00958058 Not Shown 7 Series Packaging for Returns, Dispenser 00957993 Not Shown Fitting, Elbow - 1/4" FPT x 1/4" Tube 00974261 Not Shown Fitting, Elbow - 1/4
7 Series Interior 7 4 6 12 2 3 1 5 11 10 9 10 8 32 7CI100A/7FS100A, 15CI100A/15FS100A
Interior Reference # Description Part # 1 Valve, Dispense Solenoid (water option) 00957704 2 Switch, Cleaning 00957712 3 Drain/Feed Tube with Cap 00957720 4 Valve, Failsafe Solenoid 00957738 5 Compressor with Mounting Hardware 01157296 6 Condenser 00958017 7 Condenser Fan, Cord and Hardware 01157288 8 Control Board with Stand-offs 00958033 9 Capacitor, Gearmotor 00958041 10 Sensor, Retainer Hardware Kit 00958066 11 Relay and Overload 01157387 12 Heat Exchanger, Kit 0123
15 Series Exterior 6 7 4 8 x2 8 x6 8 x2 5 2 1 34 7CI100A/7FS100A, 15CI100A/15FS100A 3
Exterior Reference # Description Part # 1 Drip Tray Assy 00957613 2 Panel, Front Assy - Includes Water Nozzle and Plug 01036425 3 Chute, Water (water option) 00957688 4 Panel, Left 01026343 5 Panel, Right 01026335 6 Panel, Top 01054733 7 Panel, Rear 01025980 8 Screw, M5 x 12 Phillips 00931931 Not Shown Cord, 115 VAC 00958058 Not Shown 15 Series Packaging for Returns, Dispenser 01054634 Not Shown Fitting, Elbow - 1/4" FPT x 1/4" Tube 00974261 Not Shown Fitting, Elbow - 1/
15 Series Interior 7 4 6 1 12 2 3 5 11 10 9 8 36 10 7CI100A/7FS100A, 15CI100A/15FS100A
Interior Reference # Description Part # 1 Valve, Dispense Solenoid (water option) 00957704 2 Switch, Cleaning 00957712 3 Drain/Feed Tube with Cap 00957720 4 Valve, Failsafe Solenoid 00957738 5 Compressor with Mounting Hardware 01157296 6 Condenser 00958017 7 Condenser Fan, Cord and Hardware 01157288 8 Control Board with Stand-offs 01051978 9 Capacitor, Gearmotor 00958041 10 Sensor, Retainer Hardware Kit 00958066 11 Relay and Overload 01157387 12 Heat Exchanger, Kit 0123
7 Series Bin Assembly 8 4 5 6 7 9 7 10 11 12 13 14 3 15 1 2 38 7CI100A/7FS100A, 15CI100A/15FS100A
7 Series Bin Assembly Reference # Description Part # 1 Ice Chute, Inside Thread 01238906 2 Ice Transport Tubing with Insulation 00957746 3 Switch, Shuttle 00957753 4 Lid, Bin Assy 01233808 5 Lid, Gasket, 7 Series 01233824 6 Auger, Dispense 00931113 7 Assembly, Motor Dispense 01233857 8 Cap and gasket 01233816 9 Bin assembly, 7 Series (does not include ice transport tube and insulation) 01233832 10 Coupling, transport tube 00998278 11 Flag, shuttle 00998286 12 Spring, wav
15 Series Bin Assembly 8 4 9 5 12 11 14 13 3 15 6 10 16 7 7 1 2 40 7CI100A/7FS100A, 15CI100A/15FS100A
15 Series Bin Assembly Reference # Description Part # 1 Ice Chute, Inside Thread 01238906 2 Ice Transport Tubing with Insulation 01051960 3 Switch, Shuttle 00957753 4 Lid, Bin Assy 01255470 5 Lid, Gasket, 7 Series 01255520 6 Auger, Dispense 01053297 7 Assembly, Motor Dispense 01255538 8 Cap and gasket 01233816 9 Bin assembly, 15 Series (does not include ice transport tube and insulation) 01255488 10 Agitator 01255504 11 Coupling, transport tube 00998278 12 Flag, shuttle
Evaporator Assembly 10 11 12 16 14 13 13 2 14 5 16 1 16 15 3 6 7 16 4 9 42 7CI100A/7FS100A, 15CI100A/15FS100A 8
Evaporator Assembly Reference # Description Part # 1 Gearmotor Assy 00957811 2 Main Housing with Front Seal and Screws 00957829 3 Screws, Main Housing 00957837 4 Auger with front seal 00957845 5 Ice Compression Nozzle Assy 00957852 6 Front Seal and O-Ring 00957860 7 Evaporator Assembly with Insulation 01157353 8 Housing, Bushing with Insulation 00957886 9 Hardware kit, Gearmotor (For serial numbers E01087 and above) 01048628 9 Hardware kit, Gearmotor (For serial numbers below
Base Stand 2 1 44 7CI100A/7FS100A, 15CI100A/15FS100A
Base Stand Reference # Description Part # 1 Front Panel, Base 00958108 2 Latches with Bayonets, Base 00958116 Not Shown Tray, Base 00958124 Not Shown Packaging for Returns, Base 00957985 Reference # Description Part # Not Shown Water filter cartridge, 5 micron 00968107 Not Shown IMS III sanitizer concentrate, 16 oz 00979674 Not Shown SafeCLEAN Plus liquid, 6 pack 01149954 Not Shown SafeCLEAN Plus liquid, case of 24 01149962 Not Shown 6" Legs for base stand, set of 4 00956318
7CI100A/7FS100A, 15CI100A/15FS100A
7CI100A/7FS100A, 15CI100A/15FS100A 47
Warranty Registration and Equipment Evaluation Thank you for purchasing Follett ® equipment. Our goal is to deliver high value products and services that earn your complete satisfaction by delivering high-value products and services backed by outstanding customer and technical support. Please review the installation instructions thoroughly. It is important that the installation be performed to factory specifications so your equipment operates at its maximum efficiency.
