HCC1010A/W, HCC1410A/W, HMC1010A/W, HMC1410A/W Horizon Elite™ Ice Machines (Self-contained) Order parts online www.follettice.com Operation and Service Manual After Serial Number L60417 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W www.follettice.
Contents Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask that you review the installation manual (provided as a separate document) before beginning to install the unit. Our instructions are designed to help you achieve a trouble-free installation.
Specifications Electrical Each ice machine requires its own separate circuit with electrical disconnect within 10 ft (6m). Equipment ground required. Standard electrical: § HCC1010: 208-230/60/1 (6 ft (2m) NEMA 6-15 cord and plug provided) § HCC1410: 208-230/60/1 (6 ft (2m) NEMA 6-20 cord and plug provided) § Amperage: 1010A/W - 11A 1410A/W - 14A Plumbing WARNING This equipment to be installed with adequate backflow protection to comply with applicable federal, state, and local codes.
Ambient Air temperature 100 F/38 C max. 50 F/10 C min. Water temperature 90 F/32 C max. 45 F/7 C min. Water pressure – potable 70 psi max. (483 kPa) 10 psi min. (89 kPa) Heat rejection 1010 1410 Air-cooled 11,300 BTU/hr 16,000 BTU/hr Water-cooled 12,800 BTU/hr 16,400 BTU/hr Ice production 1010 Air-cooled ice machine capacity/24 hrs.
Dimensions and clearances § § § § § Entire front of ice machine must be clear of obstructions/connections to allow removal. 1" (26mm) clearance above ice machine for service. 1" (26mm) minimum clearance on sides. The intake and exhaust air grilles must provide at least 250 sq in (1615 sq cm) of open area. Air-cooled ice machines – 18" (458 mm) minimum clearance between discharge and air intake‑grilles.
Operation Cleaning/sanitizing and preventive maintenance (all models) Note: Do not use bleach to sanitize or clean the icemaker. Preventive maintenance Periodic cleaning of Follett’s icemaker system is required to ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as recommended, and more often if environmental conditions dictate. Cleaning of the condenser can usually be performed by facility personnel.
Fig. 2 2. Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water. 3. Using a 1 quart (1L) container, slowly fill cleaning cup until CLEANER FULL light comes on. Do not overfill. 4. Place one Sani-Sponge™ in remaining sanitizing and cleaning solution and retain for Step 9. CLEANER FULL Note: Do not use bleach to sanitize or clean the icemaker. Fig. 3 5. Replace cover on cleaner cup.
Fig. 5 7. Disconnect coupling as shown. Fig. 6 8. Using disposable food service grade gloves, insert dry Sani-Sponge. 9. Insert Sani-Sponge soaked in SafeClean Plus (from Step 4). 10. Push both Sani-Sponges down ice transport tube with supplied pusher tube.
Fig. 7 11. Remove and discard 16 inch (407 mm) pusher tube. Fig. 8 12. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through ice transport tube. Fig. 9 13. Place a sanitary (2 gal. or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes. 14. Collect 5.5 lbs (3 kg) of ice from unit. Discard ice and Sani-Sponges.
Service Ice machine operation (all models) Follett’s ice machine consists of five distinct functional systems covered in detail as follows: § § § § § Water system Electrical control system Mechanical assembly Refrigeration system Bin full The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle.
“Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.
Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing probes extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: The probe labeled B is the common. When water is between any of the other probes and the common, the PC board will sense the activation.
Electrical system ATTENTION! To prevent circuit breaker/Hi-amp overload, wait 5 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go” or normal operation; Yellow indicators represent normal off conditions; Red indicators generally represent alarm conditions.
Error faults: The Horizon PC board monitors various operating parameters including high pressure, auger gearmotor amperage limits, clogged drain, and low water alarm conditions. There are three types of errors namely “soft” (time delay) "hard" (reset), and “run”. § Soft errors will automatically reset after the 1 hour time delay or can be reset by cycling power. § Hard errors must be reset on the control board. § Run errors will give an indication of a problem, but will allow continuous normal operation.
Wiring diagram 16 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W
Compressor data 1010 1410 Compressor current draw at 208-230 VAC, 90 F/32.2 C 6.9A 12.1A Locked rotor amps @ 208-230V 40.6A 90A Compressor start winding (208-230 V) 2.74Ω 2.09Ω Compressor run winding (208-230 V) 1.52Ω 0.73Ω Gearmotor data Gearmotor current 2.0A @ 208-230 V Gearmotor torque-out (high amp) trip point: Locked rotor amps 20A @ 208-230 V 2.
Mechanical System Fig. 10 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 11 3. Remove gearbox insulation.. Fig. 12 4. Disconnect gear motor wires. Fig. 13 5.
Fig. 14 6. Remove gear motor bolts (9/16" wrench). 7. Remove gear motor and wipe auger shaft clean. WIPE AUGER SHAFT Fig. 15 8. Remove main housing insulation and shuttle insulation: Fig. 16 9. Remove front feed water tube from push-in fitting, shuttle drain tube, and shuttle switch.
Fig. 17 10. Remove 3 screws (with 3/16" allen wrench) then remove auger and main housing together. Note: Auger is sharp - wear protective gloves. Fig. 18 11. Rotate auger to align opening in auger flange with stream divider. 12. Pull out auger.: Fig. 19 13. Remove and discard the ceramic mating ring and shaft seal.
Evaporator reassembly Fig. 20 14. Install ceramic mating ring and shaft seal. Caution: Do not touch the sealed surface of either part. Oil from bare skin will cause premature seal failure. 15. Use liquid hand soap on the rubber part of the ceramic seal when installing in main housing. Use supplied cardboard disc to press into recess. Cardboard disc 16. Apply liquid hand soap to raised area of auger shaft and interior rubber portion of shaft seal before installing seal. Do NOT touch! 17.
Fig. 23 22. Install shuttle switch. § Align holes with pins (Fig. 23.1) and depress switch button (Fig. 23.2) to clear shuttle tab. Fig. 24 23. Install shuttle drain tube and front feed water tube (Fig. 24). Fig. 25 24. Install main housing insulation and shuttle insulation: 25. Apply a coat of petro gel to auger shaft.
Fig. 26 26. Slide gear motor onto auger and install gear motor bolts (9/16" wrench). Fig. 27 27. Connect gear motor wires. Fig. 28 28. Pry auger forward and rotate auger using 1/2" wrench to align keyways. 29. Install key fully. Fig. 29 30. Pry shaft forward to install retainer fork.
Fig. 30 31. Rotate retainer fork to align screw holes. 32. Install screws to secure retainer fork. Fig. 31 33. Install gearbox insulation. Fig. 32 34. Connect transport tube to louvered docking assembly.
Reservoir/rear bushing disassembly Fig. 33 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. Note: In many applications, removing the gearmotor, main housing, and auger will allow for the ice machine to be pulled out further for better access to rear components. 2. Slide ice machine forward to gain access. 3. Use Fig. 33 as disassembly guide. Note: Use petrogel when installing/reinstalling o-rings.
1410 - Refrigerant pressure data Air-cooled condensers (air) Pressure (psig) discharge/suction 60 F/16 C 70 F/21 C 80 F/27 C 90 F/32 C 100 F/38 C 235/27 275/30 315/32 355/35 395/37 System Operating Pressures (Discharge/Suction) PSIG Condenser Water F/C Potable Water F/C 50/10 60/16 70/21 80/27 90/32 50/10 290/32 290/32 290/32 290/33 290/33 psig 60/16 290/33 290/33 290/33 290/33 290/33 psig 70/21 290/33 290/33 290/33 290/33 290/33 psig 80/27 293/33 293/33 293/33 293/33
Refrigeration charge All service on refrigeration systems must be performed in accordance with all federal, state and local laws. It is the responsibility of the technician to ensure that these requirements are met. Recharging ice machine to other than factory specifications will void the warranty.
Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Legend: 1. ON Possible causes OFF Ice machine is in running condition but not making ice. . ON or OFF 1. 2. 3. 4. 5. 6. Corrective action FLASHING Defective compressor. Defective start relay. Defective start capacitor. Defective run capacitor. Defective main contactor. No output from PC board. 2. Machine in TIME DELAY without full 1.
Ice machine disposition Legend: 7. ON Possible causes OFF Ice machine is making ice. Excessive water in bin or coming into bin from transport tube. ON or OFF Corrective action FLASHING 1. Failed water sensors. Processor assumes there is no water when there is water. 2. Blocked reservoir vent. 3. Defective water feed solenoid valve. Stuck in open position. 1. Clean or replace water probe assembly. Check wiring connections. 2. Clean or replace vent tubes. 3. Replace water feed solenoid valve. 8.
Replacement parts Evaporator assembly 2 10 2 1 2 3 5 4 21 31 31 7 14 13 11 8 12 9 31 29 37 2 10 27 20 17 3 15 17 16 32 18 17 17 25 26 28 24 28 17 19 36 13 31 31 6 33 31 13 31 23 22 30 35 34 31 30 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W
Reference # Description Part # 1 Tube, ice transport, insulated 01118181 2 Shuttle assembly 01118132 2 Shuttle assembly, IMDV 01118140 3 Switch, shuttle 01006261 4 Compression nozzle 01278654 5 O-ring, shuttle 01164920 6 Screw, reservoir (10 pack) 01333830 7 Auger hardware (includes screws, key, retainer) 01118611 8 Key 01164938 9 Bolt, gearmotor mounting (2) (self-contained units), includes washers 01118629 10 Cartridge assembly, shuttle spring 01118033 10 Cartridge, sh
Air-cooled assembly 2 1410 3 7 6 4 5 6 3 1010 7 1 8 32 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W
Reference # Description Part # 1 Condenser 01118892 2 Fan motor assembly - 220 V/60 Hz 01117803 3 Cut-out, high pressure safety 01232941 4 Drier 01153683 5 Valve, expansion, thermal (includes insulation and (2) clamps) 01118942 6 Insulation, TXV (body and bulb) 502830 7 Compressor, 1010 - 220 V/60 Hz (includes start/run components and drier) 01117837 (1010 only) 7 Compressor, 1410 - 220 V/60 Hz (includes start/run components and drier) 01117845 (1410 only) 8 Base, ice machine 01
Water-cooled assembly 4 10 9 12 13 17 1 15 3 2 5 7 4 11 6 7 8 13 16 14 34 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W
Reference # Description Part # 1 Electrical box support 01118934 2 Valve, water regulating 00131052 3 Union, water 01302827 4 Cut-out, high pressure safety 01302835 5 Drier 01153683 6 Valve, expansion, thermal (includes insulation and (2) clamps) 01118942 7 Insulation, TXV (body and bulb) 502830 8 Condenser, w/c, 1010/1410 01302843 9 Valve, shut-off, water 502222 10 Coupling 01305309 11 Ty-rap 01305309 12 Fitting, flared adapter 01302850 13 Compressor, 1010 - 220 V/60
Electrical box 1 7 13 2 5 6 4 11 3 12 8 9 10 36 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W
Reference # Description Part # 1 Cover, electrical box, air/water-cooled 01118967 2 Board, control, 220 V (includes stand-offs) 01117811 3 Stand-offs (set of 8) 00130906 4 Capacitor, compressor run - 220 V/60 Hz 01302892 5 Relay, compressor starting - 220 V/60 Hz, 1010 01302900 (1010 only) 5 Relay, compressor starting - 220 V/60 Hz, 1410 01302918 (1410 only) 6 Contactor - 220 V/60 Hz 01302926 7 Capacitor, compressor starting - 220 V/60 Hz, 1010 01302934 (1010 only) 7 Capacitor, c
Integration kit – top-mount and RIDE remote ice delivery Top mount configuration 2 1 10 13 2 11 3 12 4 5 RIDE model configuration 6 1 7 8 11 14 12 3 10 2 5 6 4 9 2 7 8 14 38 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W
Reference # Description Part # 1 Shuttle actuator 00171322 2 Clamp 500377 3 Actuator elbow (includes 00167122 and 209100) 00171264 4 Screws 01303064 5 Gasket 01303072 6 Actuator body 00171272 7 Gasket, coupling 01303080 8 Ring, locking (includes 00126532) 00171371 9 Ice transport tube, 10' (3 m) 00171280 9 Ice transport tube, 20' (6 m) 00171298 10 Insulation, transport tube 501176 Not shown Insulated polywire ice transport tube, per foot 00174896 11 Insulation, elbow
Skins assembly 2 10 1 10 11 5 7 6 3 4 9 8 40 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W
Reference # Description Part # 1 Grille, front 01303163 2 Front cover, air-cooled, 1010/1410 01119007 2 Front cover, water-cooled, 1010/1410 01119023 Not shown Tubing, water, 3/8" OD 502719 3 Coupling (includes O-ring) 00171207 4 O-ring 01303171 5 Bulkhead fitting 00171215 6 Catp, nut, ice hose 01303189 7 Hose clamp 500377 8 Plate, strain relief 00192070 9 Louvered docking assembly, 1010 (includes strain relief plate, bulkhead fitting) 01119015 (1010 only) 9 Louvered doc
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Registratie van garanties en beoordeling van apparatuur Gefeliciteerd met uw aankoop van Follett ®-apparatuur. We hopen dat onze apparatuur uw verwachtingen invult of zelfs overstijgt, omdat we ernaar streven om hoogwaardige producten en diensten te leveren die u uitermate tevreden stellen! Lees de bijgevoegde installatie- en bedieningshandleiding zorgvuldig door. Het is belangrijk dat de installatie uitgevoerd wordt volgens de fabrieksspecificaties, zodat uw apparatuur zo efficiënt mogelijk werkt.
