Warranty

WARRANTY OVERVIEW
This warranty policy is applicable to only products
purchased after October 1, 2012 from authorized
dealers. Italia Faucets, Inc. provides no warranty for
any products purchased prior to October 1, 2012 or for
products purchased from unauthorized dealers.
Italia Faucets, Inc. branded faucets (Italia, Fontaine
by Italia, Brienza by Italia) carry a Limited Lifetime
Warranty (1 year mechanical replaceable parts, 5 years
nish). Improper care and maintenance voids warranty.
Customer must present a dated, valid proof of purchase
(payment receipt from an authorized Italia Faucets,
Inc. reseller) to receive replacement parts covered by
the warranty. In some instances, the manufacturer may
require a digital picture and/or the physical product sent
for inspection to verify the defect. For faucets that are
discontinued and no longer replaceable, a pro-rated
credit towards a purchase of another similar Fontaine
by Italia branded faucet will be issued. For faucets
outside the warranty period, replacement parts may be
available for purchase.
WHO IS COVERED BY THE WARRANTY
The warranty extends to the original consumer purchaser
only. The warranty is not transferrable.
WHAT IS COVERED BY THE WARRANTY
Italia Faucets, Inc. warrants this product against defects
in material and manufacturing workmanship. Italia
Faucets, Inc. will replace or repair, in whole or in part,
any product that proves defective because of improper
workmanship under normal installation, use, service and
maintenance.
LENGTH OF WARRANTY
Faucets installed in residential applications: 1
year mechanical replaceable parts, 5 years
nish
Faucets installed in commercial applications: 1
year mechanical replaceable parts
WHAT THE WARRANTY DOES NOT COVER
1. Conditions, malfunctions, or damage not
resulting from defect in material or manufacturing
workmanship.
2. Conditions, malfunctions, or damage resulting from:
normal wear and tear
• improper installation
• improper maintenance
• misuse
• neglect
• accident
• alteration
the use of abrasive and/or caustic cleaning
agents
in home conditions such as excessive water
pressure or hard water levels
3. Labor expenses for:
installation of product
de-installation of product for warranty service
(including proper packaging and shipping costs)
reinstallation of product after warranty service
4. Parts and/or connected materials not manufactured
by Italia Faucets, Inc.
Italia Faucets, Inc. reserves the exclusive right to
determine if customer has voided the warranty by not
following proper care or if damage results from any of
FAUCETS
Italia
Fontaine
by
ITALIA
Brienza
by ITALIA
ITALIA FAUCETS,INC.
LIMITED LIFETIME WARRANTY

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